Koepp Chevrolet
La Vernia, TX
Hours
Sales/Showroom
Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 130 reviews
Had an engine blown on a 2 year old Trax. Took 2 months for the new engine to get delivered. No fault of the dealership Took 2 months for the new engine to get delivered. No fault of the dealership More
Everyone was attentive. Derrick was very friendly. The process was very quick with no hassles. Derrick was very friendly. The process was very quick with no hassles. More
Service Department is too notch. Work is always completed on time and with price that is quotes. Highly recommend this dealership/Service Center Work is always completed on time and with price that is quotes. Highly recommend this dealership/Service Center More
I would definitely go back. Straight up and forward with the customer (Me). My rep was a professional and a great person. If I have a chance to upgrade i would definitely upg Straight up and forward with the customer (Me). My rep was a professional and a great person. If I have a chance to upgrade i would definitely upgrade vehicle with them. More
This was a service appointment. Left the key for the wheel lock on the center console. After the service the key was not there, and I had to look for it. They had put it in the glov Left the key for the wheel lock on the center console. After the service the key was not there, and I had to look for it. They had put it in the glove box. In my opinion, you put it back where the customer left it. Also, they moved the passenger seat all the way back to check the cabin air filter but they also leaned the seat all the way back. This put the entertainment screen into the baby car seat that we have in the back. We have already done that and cracked the screen. You could have added more cracks to the screen, so you really need to pay attention before you mess with the seat. GM did not design the Tahoe very well for baby car seats, especially rear facing. How do I know this, because you left the seat in this position and did not return it to a normal position. More
Sheldon Mikolajczyk and Koepp dealership made the transaction very easy, especially since I drove in from Houston. I would highly recommend this dealership and their team. transaction very easy, especially since I drove in from Houston. I would highly recommend this dealership and their team. More
Jessica William always does a great job working with me. She is very good at her job very knowledgeable of all repairs She is very good at her job very knowledgeable of all repairs More
Service is good and prompt. .. jessica(s) are pleasant... most of the time the truck clean after service... every once in z while th r are some oil smudges on the visor and steer .. jessica(s) are pleasant... most of the time the truck clean after service... every once in z while th r are some oil smudges on the visor and steering wheel... More
The Mayor took great care of us! He has excellent people skills, and a lot of patience, and keeps a smile on his face. Promote this guy!! He has excellent people skills, and a lot of patience, and keeps a smile on his face. Promote this guy!! More

