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Koeppel Mazda

Queens, NY

4.5
322 Reviews
Koeppel Mazda dealership is one of the most premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
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77-12 Northern Blvd

Queens, NY

11372

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Showing 322 reviews

October 23, 2023

We had a great experience working with Kamal for our vehicle. Kamal was very responsive and answered all the questions we had. Look for Kamal when you go to buy your Mazda. More

by Vasil & Lauren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Koeppel Mazda responded

Good morning Lauren and Vasil, Thank you for taking the time to post your *5 Star* review! Kamal and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

October 16, 2023

A person other than the original salesman got back to me asking for my phone number. When I did not reply with my phone number, all communication stopped. It’s OK. I ended up purchasing from another car dea More

by nyeducator
Recommend Dealer
No
Employees Worked With
Ihssane madani
October 09, 2023

they hold my car for 10 days and give it back with the same problem and they billed me a lot of money not the warranty More

by abe bash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
todd drapala
September 25, 2023

Kamal is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service! More

by Melannie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Koeppel Mazda responded

Good morning Melannie, Thank you for taking the time to post your *5 star* review. Kamal and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

September 20, 2023

My father and I had an excellent experience at Koeppel Mazda in Jackson Heights, Queens. The prices were competitive and, even more importantly, the sales staff were extremely kind and competent. Kamal Po More

by benjaminramos1776
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Koeppel Mazda responded

Good morning Benjamin, Thank you for taking the time to post your *5 Star* rating. Kamal and I appreciate your recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

September 17, 2023

I was looking for a car and this was the perfect place. Mr. Kamal was very friendly and attentive. At no time did he pressure me to buy, he clarified all my doubts. Definitely, if you are looking for yo More

by LeivyJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

A Very understanding Dealership , no pressure whatsoever. I was happy to talk to Kamal , such a very nice person. More

by Joni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherette Corsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Koeppel Mazda responded

Good morning Joni, Thank you for taking the time to post your *5 Star* review. Kamal, Sherette and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

July 24, 2023

Excellent buyer experience with Kamal. Manager and financing offices were courteous, honest, and it felt like they really wanted to help you be satisfied. Would definitely go to them agai More

by ddonovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherette Corsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom in Finance A+
Jul 25, 2023 -

Koeppel Mazda responded

Good morning ddonovan, Thank you for taking the time to post your *5 Star* review. Kamal, Tom and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

July 10, 2023

Kamal at this dealership could not have been more patient, kind, or helpful. This was my first car purchase and I felt no pressure to make any bad choices or rushed decisions. Stephanie, the finance More

by Julianne_daly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Koeppel Mazda responded

Good afternoon Julianne, Thank you for taking the time to post your *5 Star* review. Kamal, Stephanie and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

July 02, 2023

Kamal was extremely transparent, helpful and throughout the process. He was attentive and guided us through each step. We’ll definitely be returning to Kamal for our next vehicle purchase! More

by Snr7620
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamal Pokrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Alvarado
Jul 06, 2023 -

Koeppel Mazda responded

Good morning Snr7620, Thank you for taking the time to post your *5 Star* review. Kamal, Stephanie and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com