Koeppel Mazda

Came to Koepell after dealing with another Mazda dealer I was not happy with. Basically I wanted to pay a certain price and after a very brief negoiation I got a fair price. Josef was easy to deal with and was not happy with. Basically I wanted to pay a certain price and after a very brief negoiation I got a fair price. Josef was easy to deal with and I received everything as promised. More

Asked if they would match price offered to me on a 2012 Mazda5, was told there policy is to match and they would. Just go over on Sunday (yesterday) and could finalize all. When I got to the dealer, th Mazda5, was told there policy is to match and they would. Just go over on Sunday (yesterday) and could finalize all. When I got to the dealer, the manager had some words with the salesman, who then came back and said they could match but only if I paid in cash, not financed. I spent yesterday making sure I could come up with the cash. Today, I e-mailed them to ask who bank check should be payable to, was told they'd have to get back to me. Then said they needed another $700. If you have time to waste, deal with Koeppel Mazda. I don't and won't deal with them any further. As a busy person with no time for typical dealer games, my experience with them was very disappointing. More

I was undecided between the Mazda 6 and a few other cars: mainly Honda Accord and Toyota. I test drove the mazda 6 and had good impressions of it initially. I also drove a Honda Accord later in another deale mainly Honda Accord and Toyota. I test drove the mazda 6 and had good impressions of it initially. I also drove a Honda Accord later in another dealership and was thinking of buying that instead. Points going for the Mazda: I liked the car initially and I was offered a great price. I had concerns about its reliability though. The sales person: Ian was very helpful and did not try to pressure me to buy the car. In the other dealership - I was pressured to buy the Honda. This factored in my decision to purchase the mazda. So while I did like the Mazda and was interested in it -- I decided fairly quickly on it based on my experience in the dealership. And the buying experience also went quite smoothly with no hitch. Ian was also available to answer any questions and contacted me several times to get my feedback. As far as customer service here for sales - it was excellent. More

They had a friendly and knowledgeable staff that were more then accommodating. Garrick Huie was pleasure to work with. He put in the effort to find a car to my specific needs and really seemed to have my more then accommodating. Garrick Huie was pleasure to work with. He put in the effort to find a car to my specific needs and really seemed to have my interest at heart. More

Sales associate was knowledgeable of the vehicles as well as other vehicles, enabling a better understanding and capability of meeting customer needs. Unlike other sales personnel, customer is comfortable i as other vehicles, enabling a better understanding and capability of meeting customer needs. Unlike other sales personnel, customer is comfortable in making their own decisions without the feeling of being pressured into a purchase, after all, this isn't like going into a grocery store. Overall, very professional demeanor. More

I am now satisfied with the help from the general manager F.Greco, and getting me a loan-a-car. Thank you also for getting my car registration F.Greco, and getting me a loan-a-car. Thank you also for getting my car registration More

I purchased a new vehicle at Koeppel Mazda from Mr. Garrick Huie. Mr. Huie was an excellent salesman all of my questions were answered. The price that I paid for the vehicle was more than fair. No hagg Garrick Huie. Mr. Huie was an excellent salesman all of my questions were answered. The price that I paid for the vehicle was more than fair. No hagglng involved. More

Looking for a great new spacious car with a budget in mind? Looking no further then the Mazda 3 Hatchback. Its great but mainly because of the sale and dealer. Garrick Huie is the guy you would want to s mind? Looking no further then the Mazda 3 Hatchback. Its great but mainly because of the sale and dealer. Garrick Huie is the guy you would want to see and deal with. He made the experience more then i expected when i was just in a browsing mind set. He then went above and beyond when we offered to pick us up from Ozone Park to bring us all the way to Woodside (Aprx:20 min car ride) the day of the sale. See Garrick and say Gerry with the graphite Mazda 3 5 door from South Ozone Park,Ny sent you. More

Garrick was the 4th dealership I called. He was courteous, helpful and fair. When I gave him my requirements and the quotes I've received thus far, he came back with a fair quote that beat out the courteous, helpful and fair. When I gave him my requirements and the quotes I've received thus far, he came back with a fair quote that beat out the rest and was true to his word when I arrived at the dealership. He also epitomized the word 'service' and made my entire experience of leasing a new car pleasurable. He answered every questioned patiently and fully and helped tremendously with my decision. He sat with me for a long time going over the features of the new car (he even hooked up my bluetooth phone to the car's bluetooth) and it was evident that he had a deep fund of knowledge on every feature of my Mazda CX-9.When the time came to switch cars, he even helped transfer my belongings. When I forgot a few items in the old car, he stopped by my place of work the following week and brought my items to me. Although Woodside is at least a 40 minute drive from my place of work and home, I would highly recommend buying from this dealership because of their competitive pricing and the quality of the buying experience that they offer. More

Begin a first time buyer of a used car, JoeB was OUTSTANDING!!! I asked many questions, pushed very hard for a deal and in the end Joe was the best man for the job. He was upfront and very honest OUTSTANDING!!! I asked many questions, pushed very hard for a deal and in the end Joe was the best man for the job. He was upfront and very honest which to me is priceless. He came through on every level making the process a wonderful experience! He took the time and patience and went far beyond to help me with the whole transition. Being an extreme satisfied customer, I will in every way pass the word along to other looking for a car. Thanks again JoeB I will now drive with a very big smile on my facing knowing you sold me a wonderful car!!! ZOOM ZOOM ZOOM More