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Koeppel Nissan

Jackson Heights, NY

4.6
763 Reviews

74-15 Northern Blvd

Jackson Heights, NY

11372

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763 Reviews of Koeppel Nissan

March 02, 2020

Terrible service ,terrible staff ,very rude & a worker named Todd had a very bad attitude will never go to koppel Nissan again in my life! More

by Dontaehalyard
Recommend Dealer
No
Employees Worked With
Tony Perez, Byron Melendez, Kelly Chacon
Mar 03, 2020 -

Koeppel Nissan responded

Hi Mr. Halyard, Thank you for posting your review. Our customers are our top priority and it’s disappointing to hear that we did not meet your expectations. I would appreciate the opportunity to hear more about your experience and respond with a positive solution. Please contact Jknoesel@koeppelautogroup.com or 718-898-7800 X337 at your earliest convenience. I look forward to hearing from you. Regards, John K.

March 02, 2020

Byron Melendez was incredibly helpful during the difficulties I was experiencing with my car. He was able to provide me with a courtesy vehicle during the repairs, and kept me updated about what was More

by Kimberlyx7
Recommend Dealer
Yes
Employees Worked With
Byron Melendez
Mar 06, 2020 -

Koeppel Nissan responded

Hi Kimberly, Thank you for taking the time to post your positive review. Byron and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 28, 2020

I had a great experience. got in touch with my sales rep emerson campbell and told him that I needed to bring the car for recall, and to check rear defroster. He told me bring it in tomorrow and you are a More

by MELO17
Recommend Dealer
Yes
Employees Worked With
Mac Emerson Campbell, Kelly Chacon
Mar 06, 2020 -

Koeppel Nissan responded

Hi MELO17, Thank you for taking the time to post your *5 Star* review. Emerson and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 28, 2020

Excellent service, Todd Drapala in the Service Dept. is extremely knowledgeable of my vehicle and a great communicator and keeping me informed of the repairs More

by Ada Rosado
Recommend Dealer
Yes
Employees Worked With
Drapala, Todd five stars
Mar 06, 2020 -

Koeppel Nissan responded

Hi Ms. Rosado, Thank you for taking the time to post your *5 Star* review. Todd and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 28, 2020

Very helpful from the beginning I drove to customer service. Waiting area is filled with amazing coffee and service was quick and responsive to all my question. More

by kunjang
Recommend Dealer
Yes
Employees Worked With
Byron Melendez, Kelly Chacon
Mar 06, 2020 -

Koeppel Nissan responded

Hi kunjang, Thank you for taking the time to post your *5 Star* review. Byron, Kelly and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 28, 2020

I was on time for my appointment and was helped immediately as usual. The desk took my information and I proceeded to the waiting room. Didn't take anytime to get serviced and I was on my way! The More

by RABERRY727
Recommend Dealer
Yes
Employees Worked With
Tony Perez
Mar 06, 2020 -

Koeppel Nissan responded

Hi RABERRY727, Thank you for taking the time to post your *5 Star* review. Tony and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 28, 2020

I would like to state that in all my years buying and leasing vehicles. Dealing with your sales representative Mike kipper has been such a pleasure he is a great guy with a fantastic personality. I also More

by jbrienzaironpony
Recommend Dealer
Yes
Employees Worked With
John Lebron, Michael Kipper
Mar 06, 2020 -

Koeppel Nissan responded

Hi jbrienza, Thank you for taking the time to post your *5 Star* review. Michael, Joe and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 27, 2020

My service advisor Yorladiz got me checked in immediately and explained everything once complete. She was pleasant, helpful, and courteous. Received my car back washed. More

by GAJEWSKI_36
Recommend Dealer
Yes
Employees Worked With
Yorladiz Valencia
Mar 06, 2020 -

Koeppel Nissan responded

Hi GAJEWSKI_36, Thank you for taking the time to post your *5 Star* review. Yorladiz and I appreciate your support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 27, 2020

One of the best ive used in over 20 yrs very happy customer and to continue going over here. Ms Natalie was very helpful with me More

by Omartin
Recommend Dealer
Yes
Employees Worked With
Natalie s name is not here she's someone i enjoy working with
Mar 06, 2020 -

Koeppel Nissan responded

Hi Omartin, Thank you for taking the time to post your *5 Star* review. Natalie and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

February 26, 2020

Professionalism. Starts at the top with Mark Lacher and continues with a great staff. From sales to service too notch. I have leased many vehicles. More

by RADAR077
Recommend Dealer
Yes
Employees Worked With
Tony Perez
Mar 06, 2020 -

Koeppel Nissan responded

Hi RADAR077, Thank you for taking the time to post your *5 Star* review. Mark, Tony and I appreciate your loyalty and support! Please let me know if you ever need help with servicing your vehicle. Regards, John Knoesel. jknoesel@koeppelautogroup.com

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