Koeppel Nissan

Wish I could rate them lower Deceptive, fast talking salesmen and sales managers who will tell you what you want to hear until they get your money. Not enough space here to go i Deceptive, fast talking salesmen and sales managers who will tell you what you want to hear until they get your money. Not enough space here to go into all the details but the salesmen misled me on the phone about the condition of vehicle, when I arrived there to purchase the vehicle, it was not even there. When it did arrive, it was dirty inside and out and not in the "immaculate" condition I was told. I agreed to buy it if they detailed it and put gas in it while we did the paperwork. 4 hours later they just ran it through a car wash and I drove off to discover the car was still out of gas. When I arrived home and cleaned the tape residue and film of dirt off the windshield, I discovered a crack. The sales managers there are unwilling to do anything about it, other than to tell me I shouldn't have bought the car if it wasn't "up to my standards". While I was there, I heard another customer getting upset that they were trying to bait and switch him, the car he came to buy was at "another location" and they were trying to get him to buy another vehicle. So if you decide to go to this dealership, you better check the car out carefully, don't believe anything they tell you and hope you don't have any issues afterward. Makes me wonder about all of the positive reviews they have... More

Best service you can get! I always kept in contact with Pablo Jimenez because since the first time we spoke over the phone about the brand and model I was looking for, he was v I always kept in contact with Pablo Jimenez because since the first time we spoke over the phone about the brand and model I was looking for, he was very sincere with his advice and made me feel confident. After several phone calls, I went with my wife to meet him at Koeppel Nissan, Northern Blvd. in May 20/17. He helped us in our decision, gave us good advise and the best deal you can get.on a new 2017 Nissan Rogue SV Midnight Edition, which we love. Thank you Pablo, you are the best! More

Best experience Thanks to Pablo & the team at Koeppel, I was able to get such an affordable deal that I got 2 vehicles! Thanks so much for making my life easier Thanks to Pablo & the team at Koeppel, I was able to get such an affordable deal that I got 2 vehicles! Thanks so much for making my life easier More

Very Friendly I can only say that this is a very friendly dealership that goes out of their way to help customers. I've had interactions with different employees o I can only say that this is a very friendly dealership that goes out of their way to help customers. I've had interactions with different employees of the service department here and had nothing but good things to say about it. And when my car was broken into, Tony was especially helpful; going over many hours of surveillance footage to find the perpetrator. He definitely made me feel that this dealership was NOT just in it for my business, but genuinely cared about their customers. Thanks again for the great service! More

Great price and service I am Very happy - golum Chowdhury my salesperson really helped to find the right car , I will recommend my friends and family to this dealership I am Very happy - golum Chowdhury my salesperson really helped to find the right car , I will recommend my friends and family to this dealership More

Excellent help These guys are great sold me my vehicles at excellent price smooth transition love this place manger Fabius Gomez excellent guy he help me over beyond These guys are great sold me my vehicles at excellent price smooth transition love this place manger Fabius Gomez excellent guy he help me over beyond More

What every car-buying experience should be like!! I had been shopping for a vehicle for my father, who doesn't speak English, for over 3 months. Each dealer I went to either thought I was uninformed b I had been shopping for a vehicle for my father, who doesn't speak English, for over 3 months. Each dealer I went to either thought I was uninformed because I am a woman or would discuss one deal in person and another on paper when translated to Spanish. It was incredibly frustrating. I walked into Koeppel expecting the same kind of treatment but to my surprise, I was walking into what a real car buying experience should be like. I expressed my desires to Pablo at Koeppel and he ensured I would receive exactly what I was looking for. No more no less. He spoke to my dad in Spanish which made it so much easier for me. Pablo and Byron (who helped me choose a car, nice guy by the way) were so courteous, professional, informed, and not pushy which is what you'd expect from someone trying to sell you a car.. hah. I can say that my experience was amazing. There were no hidden costs, as it was all explained both to me in English and in Spanish with my dad. I bought a car within a week and I could not be happier. Pablo and Byron truly made my experience worthy of a super positive review. The staff in general at Koeppel was very friendly. The respect on all levels truly won me over. I would definitely recommend buying a vehicle from here. Acela Morales More

Amazingly Quick and Easy! Pablo Jimenez is amazing! Gave me what I wanted for the price Range I was looking for the first time around! Zero haggling and when Insat with finance Pablo Jimenez is amazing! Gave me what I wanted for the price Range I was looking for the first time around! Zero haggling and when Insat with finance it was literally 20 minutes and I was driving my new truck! I can't say enough about the class act that Pablo is. More

"excellent service" Kelly was very friendly and professional. I have been taking my car there for maintenance and will continue to do so. I trust this dealership and I Kelly was very friendly and professional. I have been taking my car there for maintenance and will continue to do so. I trust this dealership and I am always pleased with the service. Thank you Kelly More

Got a great deal with her Easy to communicate. Respect. Great deal. Great personality. I would recommed to my brother for his next lease. Nissan rogue sv awd. I like this c Easy to communicate. Respect. Great deal. Great personality. I would recommed to my brother for his next lease. Nissan rogue sv awd. I like this car. More