Koeppel Nissan

Outstanding Experience I, like most people dread the car buying experience. I came close to buying a car at a Nissan in Rockland and it was a nightmare and I walked away ver I, like most people dread the car buying experience. I came close to buying a car at a Nissan in Rockland and it was a nightmare and I walked away very frustrated. Someone told me about Koeppel so I went to give it a try. I can tell you from the moment I walked into their dealership it was a pleasant experience. I dealt with Nelson Onofre and Sherman Hernandez who were both a pleasure to work with, courteous and very professional. They took their time to work with me and my wife with no pressure. We got exactly what we were looking for at a very good price. I will continue to recommend them to all my friends. No reason to shop anywhere else. More

Amazing dealer Purchased my Nissan 370 Z from Copel Nissan and what an experience. Probably my best buying experience I've ever had. From the general sales manager Purchased my Nissan 370 Z from Copel Nissan and what an experience. Probably my best buying experience I've ever had. From the general sales manager to my salesman I couldn't ask for a better experience. Courteous friendly and really know how to treat customers. If you're planning on buying a Nissan go see Elvin Vargas and Joe Clem and I promise you won't be disappointed thank you guys for everything. More

Great experience - wonderful service!!! This was my first experience with Koeppel and the first Nissan I have ever purchased and I am now wondering what took me so long. The sales staff and This was my first experience with Koeppel and the first Nissan I have ever purchased and I am now wondering what took me so long. The sales staff and the process of making my purchase was great. They outlined every detail. I was coming off a lease 2 months early and they sorted out all the details and I had my new car the very next day. More

CUSTOMER SERVICE About 2 years ago, I became a Koeppel Nissan customer and owner of a Nissan Altima. I have kept up with its oil change and other necessary check-ups About 2 years ago, I became a Koeppel Nissan customer and owner of a Nissan Altima. I have kept up with its oil change and other necessary check-ups with their maintenance personnel. Each time I went, I was well treated; they were patient and respectful as my Service Advisor, Chris Urena, answered all of my questions regarding my Nissan vehicle. As a woman, I did not feel that I was taken advantage of nor talked to as though I were a child and they spoke my language, Spanish. After 2 years, I have traded in my Nissan Altima for a Nissan Rogue of which I am a proud owner and again, Koeppel Nissan's Customer Service has treated me so well, I am a very happy and satisfied customer. I would and do recommend the Koeppel Nissan dealership to anyone shopping for a car. Sincerely, Aida Lopez, Jackson Heights, NY More

18 Month Problem Finally Solved I have had a persistent problem with my 2012 Nissan Juke ever since I hit a pothole in January 2014. I had taken it to be repaired by various local ga I have had a persistent problem with my 2012 Nissan Juke ever since I hit a pothole in January 2014. I had taken it to be repaired by various local garages three times before bringing it to Koeppel. Each time the mechanics kept my car for approximately three weeks and returned it in a similar condition, with only a temporary fix in place to mitigate the effect the problem was having on performance of the vehicle. Each time the problem would escalate to its previous severity in a matter of days. Kevin Cunningham and Donovan the tech diagnosed the true problem in a single day. On top of that, Kevin worked with me to get my vehicle repaired in a very tight timeline. I was initially pretty stressed out (to put it lightly) as I thought I would not be able to get the car repaired by the time I needed it, but Kevin assured me it would be done before then and absolutely came through. This was an issue that was costing me a small fortune each time I attempted to repair it and had stumped every mechanic who promised me they'd have it figured out. As far as I'm concerned, these guys are the Sherlock Holmes and Dr. Watson of auto repair diagnostics and I couldn't be happier. 5/5, would hire in a panicked furor again. More

The worst experience ever, just be aware to bring your Nissan Car in other service location this is my experience: after a bill of $5,000, the (service adviser, he is call h just be aware to bring your Nissan Car in other service location this is my experience: after a bill of $5,000, the (service adviser, he is call himself!!!!) Kevin Cunningham did the worst handle situation EVER!!!, I'm sorry to say that but this "Office Service attended or maybe is to much to call him like this, I cannot use any other words!!!!" is a UNPROFESSIONAL, unapologetic, and without any experience, I'm not bringing my car anymore in this disgusting service shop and I'm make sure all people I know to stay away from this location, I hope in this coming future Mr Kevin you have the same experience P.S I'm preparing a right complain letter for the Nissan USA Headquarters More

Great Dealership I love doing business at this dealership, great experience. I tell anyone to take a chance at this dealership. Its the best dealership in queens. Just I love doing business at this dealership, great experience. I tell anyone to take a chance at this dealership. Its the best dealership in queens. Just great! More

first time buyer Had great time looking for a nissan rogue. My sales person elanor was very helpful, she explained everything to us. We're a family of 4. My thanks to Had great time looking for a nissan rogue. My sales person elanor was very helpful, she explained everything to us. We're a family of 4. My thanks to rohanie fromrental,Jhon from finance, Elanor from sales. They were the best. More

Great service Wilson Lliguichushca was great! He was professional and knowledgable. He gave me a great deal on a lease of a brand new 2015 Nissan rouge. I would rec Wilson Lliguichushca was great! He was professional and knowledgable. He gave me a great deal on a lease of a brand new 2015 Nissan rouge. I would recommend going to Koeppel to have him service your car request. More