Koeppel Nissan
Jackson Heights, NY
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763 Reviews of Koeppel Nissan
What more could you want from a dealerhip? An A+ RATING from BBB.ORG? One of the HIGHEST ratings from dealer rater 4.8? Where else would you go? I bought a certified preowned Nissan Altima at Koeppel 11 ye from BBB.ORG? One of the HIGHEST ratings from dealer rater 4.8? Where else would you go? I bought a certified preowned Nissan Altima at Koeppel 11 years ago.I was more than satisfied then and now. Nash was extremely helpful to a good friend of mine who bought a new ALTIMA here 2 years ago.She is still very happy with her car and the follow up service she receives there.Nash very patiently answered all of my questions.Nash calls you a friend and treats you like family.Nash is honest,knows every aspect of his cars.I shopped around two other Nissan dealerships before I picked up my car.I knew more about the 2013 Altima trims then two other salesman at other local shops thanks to Nash.My sale like the financing was seamless.Luis is a pleaseure to deal with like two years ago with my friend .No pressure I felt like I was always in good hands.I got exactly what I wanted and more in my new car.It's amazing the right car the right dealership. It's a no brainer. More
I was trying to buy a 2012 Honda Pilot on Northern BLVD. All of a sudden, the sales person changed the agreed upon price of the vehicle after reaching a deal. In addition, the sales person along with his ma All of a sudden, the sales person changed the agreed upon price of the vehicle after reaching a deal. In addition, the sales person along with his manager tried somehow to convince me that my 2002 fully loaded Explorer was worth $300 and mentioned that they were willing to "give me" $750 (even though the dealer trade-in price for that vehicle in fair condition is $3700 according to Edmonds and KBB). That experience was very exhausting. While at the Honda dealership, a friend called and sent me to Koeppel Nissan on Northern BLVD. I tell you, from beginning to end, those folks we up front, no gimmicks, proffesionals, and reassuring of a good price on a vehicle. They told me about all the incentives, rebates, discounts, etc. I paid for a $35665 2012 Pathfinder with 21 miles on the odometer a little over $26,000. The finance manager John Cheung worked very hard to obtain a nice interest rate for me, a person with a foreclosure on his credit report. The interest given was 5.69% with NMAC. Eleanor Perez was the sales person and she was great. She showed me around and the available vehicles on the lot. She did not pressure me in anyway nor she was a bulldog trying to force a vehicle on me. The process was a breeze with her and her professionalism. I had to pinch myself a couple of times. Joe Clem was the manager there and he took care of me. He was very instrumental in things going my way. From the moment I walked through the door until the moment I left, he made sure that those folks at Koeppel Nissan took care of me. I have purchased and tried to purchase a new vehicle before and those experiences have been trying. This was the best buy ever, not only because of the price but also because of the Koeppel Nissan Team who know how to put the customer first. I highly recommend that if you are going to purchase a vehicle, go to 74-15 Northern BLVD in Jackson Heights, NY before you go anywhere else. I know I will for my next purchase. Shawn D. More
The sales personnels at Koeppel Nissan treated my wife and I awesomely!The price of the vehicle was better than any other competing dealer. Their customer service was first class. Rohanie , the finance ma and I awesomely!The price of the vehicle was better than any other competing dealer. Their customer service was first class. Rohanie , the finance manager, and each member of the Koeppal Team was "GREAT". They treated us as a friend and helped us find exactly what we wanted. I will refer Keoppel Nissan to all my friends! A special shout out to the finance manager who help me financing my vehicle - Thank You, you the best. Tage More
Our experience was handled with the most patient Service Advisor we have ever had. Our frustration involved a claim from our insurance carrier. The agent was not covering glass coverage that involved damag Advisor we have ever had. Our frustration involved a claim from our insurance carrier. The agent was not covering glass coverage that involved damage to window blade motor which would cost Us over $500.00. After numerous and lengthy phone, we were turned down for complete glass and motor coverage. Daniel spent time and energy to persuade our carrier to indeed cover the cost.! Wow! Thanks to your Service Adviser's tenacity he saved us not only money....but aggravation. Thanks.....500 Thanks!!! s More
Let me just say that I was skeptical when I went in to Koppel Nissan. I was merely visiting to see if the 2012 version of the Rogue would entice me to trade in my 2010 model; but, was not planning on buy Koppel Nissan. I was merely visiting to see if the 2012 version of the Rogue would entice me to trade in my 2010 model; but, was not planning on buying a car. I had a very, very bad and traumatizing experience with another Nissan dealership in Queens, which will remain nameless. I had such a horrible experience that I was about to swear off all Nissan dealerships for good! When I went to Koppel Nissan, I was ready to be disappointed, unconvinced of any sales tactics, and at the end of the day I wasn't planning on being friendly and prepared for the worst service. That immediately changed when I met Juan Saldarriaga. My husband, child and I were looking around and Juan approached us in a manner that I didn't feel that I was swimming for my life away from a great white. A very respectful and friendly environment, no pushiness whatsoever. Juan had no idea what our deal was initially, what we wanted or didn't want, or what we were looking for, due to the fact that I wasn't that forthcoming with information, due to my previous encounter as previously stated. He graciously left us alone until we had questions for him. The experience at this Nissan dealership completely changed my view of how I saw the brand, and for that matter, car dealerships in general. We received exceptional service all around from Juan, his manager Wilson, and even their Finance guy Tony! We also needed some additional parts added to the car, and the service team was exceptional...my family couldn't be happier! So with that said...I was not planning on buying a new car and ended up trading my 2010 Nissan Rogue for the 2012, although I still have some reservations of how much I love it, because it doesn't park itself and fly, but I love my car!!!!! Thank you Koppel Nissan, Thank you Juan for changing my painful and nightmarish experience to one that has made me write over 340 words of gratitude. More
For my first car purchase ever, it was a bit of a rough start but everyone was willing to do what was needed to correct the minor issues on my 2009 Toyota RAV4. The main person that I would like to thank start but everyone was willing to do what was needed to correct the minor issues on my 2009 Toyota RAV4. The main person that I would like to thank for helping me is Antonio! He was friendly, knowledgeable and extremely helpful. I am truly grateful for all of his help! More
Soul and Koeppel Nissan did the impossible and got me and my wife out of a nightmare. We originally purchased a 2012 Acura MDX from paragon acura, and later found out the structure of the lease contract was my wife out of a nightmare. We originally purchased a 2012 Acura MDX from paragon acura, and later found out the structure of the lease contract was a ripoff. After nearly two weeks of trying to find a exit, koeppel was able to help. Not only did they take the mdx off our hands they put my wife in a 2012 maxima(she calls it silver bullet) that she can't stop smiling about. She absolutely loves her new car and to top it off, we're paying less and have better terms. It doesn't get any better! All 5's. More
It was a pleasure working with the Koeppel Nissan team. They made the purchase of my vehicle seamless and friendly. They made sure the vehicle met all my needs and more! They made the purchase of my vehicle seamless and friendly. They made sure the vehicle met all my needs and more! More
First of all i higly recommend Koeppel Nissan. If there was any better option than " great" i would click that because they deserve more than " great". I purchased 2012 Nissan Rogue yesterday and until i p was any better option than " great" i would click that because they deserve more than " great". I purchased 2012 Nissan Rogue yesterday and until i purchased this car, i visited more than 15 car dealers and when i was about to give up because of the acts, attitudes of dealers i just mentioned above, i read reviews about Koeppel Nissan and i wanted to go. When i went there,first i met a sales person whose name is SOUL. To be honest , i have never seen such a sincere,nice, helpful person in a dealership. Then i met Tony from Finance Department and he was as same as SOUL. In short me and my wife are sooooo greatful so thankful and i promised myself that i would recommend them to anyone around me because they really deserve because they know how to behave , how to talk , how to say etc... Thank you so much guys again and as of right now i am a member of Nissan and Koeppel Family.One more thing i should indicate that whole purchase took just 1 day. I met them and i signed the papers and i got my car. Thanks again for being that fast and provide super super quality service.... More
I would recommend Koeppel Nissan for the simple fact that the professionalism, and the education was rated above excellent. My experience while at koeppel Nissan was a very pleasant one because as soon that the professionalism, and the education was rated above excellent. My experience while at koeppel Nissan was a very pleasant one because as soon as i enter the building i was greeted with respect. The associate whom i had the pleasure to work with was Mr.Juan Saldarriaga. This employer made me feel comfortable during the entire process. He was very helpful, kind, patient,educated, willing to answer any concern and or questions. I would rate him above excellent and without a doubt recommend this employer to all my friends and family members when buying a car. I felt very good and comfortable with my experience of a lifetime. I also had contact with other employers of Koeppel Nissan such as: Pablo J. Christian S. Wilson L. Luis V. Working has a team is the key success for business growth. These people can be called a good example of it. More

