Koerner Ford of Syracuse

Everyone at Koerner has been very helpful with service and purchase of a new vehicle. They know I spend alot of time on the road and make sure I am safe while traveling. It is a very reasuring feeling. and purchase of a new vehicle. They know I spend alot of time on the road and make sure I am safe while traveling. It is a very reasuring feeling. More

Joe has been taking care of my car since 2009 when the dealership I purchased it from closed. You hear horror stories in the news of people getting ripped off by service providers, but Joe and the Koerner dealership I purchased it from closed. You hear horror stories in the news of people getting ripped off by service providers, but Joe and the Koerner team are not like those places at all. I trust Joe with my car and I fully believethat Joe is one of the most honest and reliable people you will ever meet. He has always been straightforward with me in regards to what is needed, has never tried to take advantage of my lack of knowledge, and goes above and beyond to provide excellent customer service. I always recommend Koerner. Thanks Joe! More

I love the service department! Joe always takes care of my car - knows what is needed to be done (even if my description isn't very clear) - at a reasonable cost. I leave knowing that my car is in tip-top my car - knows what is needed to be done (even if my description isn't very clear) - at a reasonable cost. I leave knowing that my car is in tip-top shape. I never have to call back to complain that something is wrong. This is very reassuring to me. More

Joe is great to deal with for service! He goes the extra mile to make you aware of whatever you need to know regarding te proper care of your vehicle. Entire parts department is excellent! Great dealership! mile to make you aware of whatever you need to know regarding te proper care of your vehicle. Entire parts department is excellent! Great dealership! More

We have used Koerner Ford for 20 yrs. We have always recieved outstanding service. Joe Potocnak has always been incredible. Joe treats customers with respect and courtesy. I will continue to buy our c recieved outstanding service. Joe Potocnak has always been incredible. Joe treats customers with respect and courtesy. I will continue to buy our cars only from Koerner Ford. More

I have dealth with this dealership for at least 10 years now and I have never been dissatisfied. I have taken a couple of friends there to xx out a new car, on purchased a car, the other still has not pur now and I have never been dissatisfied. I have taken a couple of friends there to xx out a new car, on purchased a car, the other still has not purchased anything. More

Very knowledgeable and friendly. Eric went out of his way to make the deal. Price was better than other dealerships I dealt with. They went over all the facts and figures and the deal was accomplished in abo to make the deal. Price was better than other dealerships I dealt with. They went over all the facts and figures and the deal was accomplished in about an hour. Having someone like Eric taking care of my deal made an enormous impact on me buying my Escape. Eric is a good man and took the time to explain the ins and outs of my new vehicle. The Sync System is amazing. My compliments to Ford and having a salesman with Eric's knowledge and attitude on board is a huge asset to your dealership. Besides loving the vehicle and the 0% for 5 years and all the above, Eric was a big reason that I purchased a new Escape at Koerner Ford. Thank you Eric... More

I am very pleased with my experience at this dealership. As a college student buying a car for the first time, I would immediately assume salespeople would want to take advantage of me. I found this not to As a college student buying a car for the first time, I would immediately assume salespeople would want to take advantage of me. I found this not to be the case. They were warm and helpful and help me understand my options. I would certainly be back to look at another Ford at this dealership in the future. More