Kolar Chevrolet Buick GMC Cadillac
Hermantown, MN
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Great, friendly customer service ! Sales department was welcoming and took time to explain things about the car, offered to answer any questions either over the phone or just stopping Sales department was welcoming and took time to explain things about the car, offered to answer any questions either over the phone or just stopping in if in the area. More
This dealership in very clean and professionally staffed from sales to the service department.I highly recommend it for sales as well as service. I highly recommend this dealership for its sales team and se from sales to the service department.I highly recommend it for sales as well as service. I highly recommend this dealership for its sales team and service department as well. More
They were very easy to work with. We appreciated Shawn taking the time to listen what we were looking for and also going over the features of our new vehicle. We didn’t feel pressured We appreciated Shawn taking the time to listen what we were looking for and also going over the features of our new vehicle. We didn’t feel pressured or hesitant and it was a comfortable experience. They worked with us to find the best options and added on things that will benefit us but didn’t force anything which was very nice as we were able to make the best decisions based on their recommendations. More
Nick the salesman was great. It all went to crap after that. Finance department was a complete joke. Offered my 8.7% interest rate with a credit score over 840. I asked them to g It all went to crap after that. Finance department was a complete joke. Offered my 8.7% interest rate with a credit score over 840. I asked them to go through my bank which the never even tried (and they have worked with Kolar numerous times). I would highly recommend going somewhere else. The worse part, I used to work for them. More
Impressive staff that worked together as a team. Came in for a recall, while waiting for the service ti be completed we looked around the showroom and ended up buying anew SUV. Ben Begin our salesma Came in for a recall, while waiting for the service ti be completed we looked around the showroom and ended up buying anew SUV. Ben Begin our salesman was excellent in all regards, extremely knowledgeable and professional. More
I am furious about my experience with Kolar Chevrolet. I purchased a $24,000 Yukon Denali through the CarBravo program (which is advertised as thoroughly inspected vehicles), and the transmission failed a I purchased a $24,000 Yukon Denali through the CarBravo program (which is advertised as thoroughly inspected vehicles), and the transmission failed almost immediately, only about 1,500 miles after I bought it. Their own service department found burnt fluid, metal shavings and clutch material in the pan, and the service manager openly said that he agreed I couldn't have caused that amount of damage in my short ownership. Even with that admission, they refused to take responsibility and forced me to pay 50% of an $8,000 transmission replacement. I was repeatedly told that I “should have bought an extended warranty,” as if that excuses selling a vehicle with a catastrophic failure just weeks later. I had to pay $4,000 out of pocket on a vehicle I had barely begun to drive. This whole situation was outrageous, and future buyers deserve to know exactly how Kolar Chevrolet handled it. I would never recommend buying a vehicle from them if you are looking for honesty or accountability. I guess this is what they mean when they say "you're not just getting a car, you're getting Kolar" More
Austin was wonderful to work with. He was friendly, professional and committed to finding the vehicle we would be happy with...and we are! He was friendly, professional and committed to finding the vehicle we would be happy with...and we are! More
Bought a new 2024 3500 GMC AT4, electrical issues from day one. Tail light glitches, radio not working, trailer plug and lighting not working, front bumper was installed crooked too. Super long waits to g day one. Tail light glitches, radio not working, trailer plug and lighting not working, front bumper was installed crooked too. Super long waits to get into service 5+ times, never fixed the issues on any of the stops. Super pain in the xxx too as this was our main towing and company vehicle. They claimed all the electrical issues Id have to pay for after 36k factory warranty and were excited to sell me a new truck as I was creeping up to that mileage at 31k. One would imagine they would really go to bat for me on pricing after selling me junk....then proceeded to offer me absolute TRASH trade in value at 58k. I did end up getting a new truck at a different dealer, they gave me 64k on trade. Nightmare experience at Kolar and I can name 10 other people that have had similar experiences there. Arrogant employees and predatory tactics. Totally incompetent service department. Spent 80 grand on a vehicle and they could give a xxxx less. DONT GO HERE More

