Kolosso Chrysler Jeep Dodge Ram Wisconsin

Worst customer service EVER plus damaged vehicle! I went to Kolosso Chrysler Jeep Dodge Ram on College Ave in Appleton and ultimately ended up purchasing a 2014 Chrysler Town and Country. I was so hap I went to Kolosso Chrysler Jeep Dodge Ram on College Ave in Appleton and ultimately ended up purchasing a 2014 Chrysler Town and Country. I was so happy as this was the newest vehicle I had ever purchased and it was a big investment for me and my growing family. All was going great until it came time to take my vehicle home. Then it became my worst nightmare! First of all when you but a vehicle from a dealership of this size you absolutely should have a full tank of gas upon picking up the vehicle ..I had just over a quarter of a tank! Secondly when we had looked at the van we noticed it was dirty and not detailed very well especially the back cupholders and the ceiling in the rear. We asked it that would be cleaned and they said absolutely. It was almost a week from requesting that until I picked up the van and when I did you could obviously tell that they had just sprayed the ceiling in a few small spots because it was still very wet. The cupholders were not even wiped out! I ended up fully detailing my van when we got home. In doing so I noticed that our rear floor mats were missing. When I called and asked for them they said they would check to see if they got lost anywhere. I then got a wonderful email a week later only stating "no luck on the floor mats, sorry." I feel that they should have given me a set of rear floor mats knowing I have kids getting in and out everyday and just for the customer service aspect of it all. Then here is the kicker!! Final straw! I noticed that my front bumper didn't seem quite right. The front left fender was bent a bit and so after looking at it more I thought it was just that the bumper was to placed back on properly so I decided to bring it to my local mechanic to have it fixed (thought it would be a quick fix). Come to find out my front bummer was being held on my just one screw into the metal fender and I had front end damage on my Chrysler-certified-inspected-car fax-clean title-new 2014 van!!! I almost cried! He told me that I should bring it back to the dealership and ask them to fix it properly or to give the van back to the dealership! I should have right then and there given the van back!! After finally getting someone to listen to me I was told they would fix the plastic retainer for the bumper. I told them that the front fender was bent and a screw drilled into it and I could already see rust and wanted it fixed right or they could have it back. They assured me it would be taken care of. After transferring car seats in the summer heat numerous times with multiple kids I was given my "fixed" van back.... Fixed my xxx!! I looked at it and it didn't seem right to me. I brought it back to my mechanic who then showed me that all of the pins that go into the retainer to hold on my bumper were missing and it was barely hanging on! On top of that they just painted the spot of the fender where the bumper was screwed in originally so I will always have to worry if it will start rusting (mind you I have a WHITE van!) I finally brought it in for them to fix again and place the pins into the retainer so my bumper would not fall off. I could tell by this point they were just sick of me but I was pissed!! After mentioning to them again that I had no gas in my car when I got it, no floor mats, and front end damage they never offered to make any of those situations right besides for doing a xxxx poor job at attempting to fix my bumper. I would NEVER recommend purchasing a vehicle from Kolosso Chrysler Jeep Dodge Ram on College Ave in Appleton to anyone and I am going to make it known to as many people as I can of the shady, xxxx poor service they provide to people! I am appalled at the condition they sell their certified vehicles in and would advise anyone to steer clear!!!I went to Kolosso Chrysler Jeep Dodge Ram on College Ave in Appleton and intimately ended up purchasing a 2014 Chrysler Town and Country. I was so happy as this was the newest vehicle I had ever purchased and it was a big investment for me and my growing family. All was going great until it came time to take my vehicle home. Then it became my worst nightmare! First of all when you but a vehicle from a dealership if this size you absolutely should have a full tank of gas upon picking up the vehicle ..I had just over a quarter of a tank! Secondly when we had looked at the van we noticed it was dirty and not detailed very well especially the back cupholders and the ceiling in the rear. We asked it that would be cleaned and they said absolutely. It was almost a week from asking until I picked up the van and when I did you could obviously tell that they had just sprayed the ceiling in a few small spots because it was wet. NO cupholders were even wiped out. I ended up fully detailing my van when we got home. In doing so I noticed that our rear floor mats were missing. When I called and asked for them they said they would check to see if they fit lost anywhere. I then got a wonderful email a week later only stating "no luck on the floor mats, sorry." I feel that they should have given me a set of rear floor mats knowing I have kids getting in and out everyday!! Then here is the kicker!! Final straw! I noticed that my front bumper didn't seem quite right. The front left fender was bent a bit and so after looking at it more I thought it was just that the bumper was to placed back on properly so I decided to bring it to my local mechanic to have it fixed (thought it would be a quick fix). Come to find out my front bummer was being held on my just one screw and I had front end damage on my Chrysler certified-inspected-car fax clean title new 2014 van!!! I almost cried! He told me that I should bring it back to the dealership and ask them to fix it properly or to give the van back! I should have right then and there given the van back!! After finally getting someone to listen to me I was told they would fix the plastic retainer for the bumper. I told them that the front fender was bent and a screw diluted into it and I could already see rust and wanted it fixed right or they could have it back. They assured me it would be taken care of. After transferring car seats in the summer heat numerous times I was given my "fixed" van back.... Fixed my xxx!! I looked at it and it didn't seem right to me. I brought it back to my mechanic who then showed me that all of the pins that go into the retainer to hold on my bumper were missing and it was barely hanging on! On top of that they just painted the spot of the fender where the bumper was screwed in originally so I will always have to worry if it will start rusting (mind you I have a WHITE van!) I finally brought it in for them to fix it again and place the pins into the retainer so my bumper would not fall off. I could tell by this point they were just sick of me but I was pissed!! After mentioning to them again that I had no had in my car when I got it, no floor mats, and front end damage they never offered to make any of those situations right besides for doing a xxxx poor job at attempting to fix my bumper. I would NEVER recommend purchasing a vehicle from Kolosso Chrysler Jeep Dodge Ram on College Ave in Appleton to anyone and I am going to make it known to as many people at I can the shady, xxxx poor service they provide to people! I am appalled at the condition they sell their certified vehicles in and would advise anyone to steer clear!!I went to Kolosso Chrysler Jeep Dodge Ram on College Ave in Appleton and intimately ended up purchasing a 2014 Chrysler Town and Country. I was so happy as this was the newest vehicle I had ever purchased and it was a big investment for me and my growing family. All was going great until it came time to take my vehicle home. Then it became my worst nightmare! First of all when you but a vehicle from a dealership if this size you absolutely should have a full tank of gas upon picking up the vehicle ..I had just over a quarter of a tank! Secondly when we had looked at the van we noticed it was dirty and not detailed very well especially the back cupholders and the ceiling in the rear. We asked it that would be cleaned and they said absolutely. It was almost a week from asking until I picked up the van and when I did you could obviously tell that they had just sprayed the ceiling in a few small spots because it was wet. NO cupholders were even wiped out. I ended up fully detailing my van when we got home. In doing so I noticed that our rear floor mats were missing. When I called and asked for them they said they would check to see if they fit lost anywhere. I then got a wonderful email a week later only stating "no luck on the floor mats, sorry." I feel that they should have given me a set of rear floor mats knowing I have kids getting in and out everyday!! Then here is the kicker!! Final straw! I noticed that my front bumper didn't seem quite right. The front left fender was bent a bit and so after looking at it more I thought it was just that the bumper was to placed back on properly so I decided to bring it to my local mechanic to have it fixed (thought it would be a quick fix). Come to find out my front bummer was being held on my just one screw and I had front end damage on my Chrysler certified-inspected-car fax clean title new 2014 van!!! I almost cried! He told me that I should bring it back to the dealership and ask them to fix it properly or to give the van back! I should have right then and there given the van back!! After finally getting someone to listen to me I was told they would fix the plastic retainer for the bumper. I told them that the front fender was bent and a screw diluted into it and I could already see rust and wanted it fixed right or they could have it back. They assured me it would be taken care of. After transferring car seats in the summer heat numerous times I was given my "fixed" van back.... Fixed my xxx!! I looked at it and it didn't seem right to me. I brought it back to my mechanic who then showed me that all of the pins that go into the retainer to hold on my bumper were missing and it was barely hanging on! On top of that they just painted the spot of the fender where the bumper was screwed in originally so I will always have to worry if it will start rusting (mind you I have a WHITE van!) I finally brought it in for them to fix it again and place the pins into the retainer so my bumper would not fall off. I could tell by this point they were just sick of me but I was pissed!! After mentioning to them again that I had no had in my car when I got it, no floor mats, and front end damage they never offered to make any of those situations right besides for doing a xxxx poor job at attempting to fix my bumper. I would NEVER recommend purchasing a vehicle from Kolosso Chrysler Jeep Dodge Ram on College Ave in Appleton to anyone and I am going to make it known to as many people at I can the shady, xxxx poor service they provide to people! I am appalled at the condition they sell their certified vehicles in and would advise anyone to steer clear!! More

Very easy to work/deal with. Went in to see what deals they had to offer and left with a purchase agreement. Will likely buy from them again. Went in to see what deals they had to offer and left with a purchase agreement. Will likely buy from them again. More

Change oil and filter and check air in tires low They took care of me right away! Not too much to talk about because my time is short, but, they were very helpful keep up the good work! They took care of me right away! Not too much to talk about because my time is short, but, they were very helpful keep up the good work! More

You sent me a coupon for a oil change special at $149.95 But I had been paying $131, so I double checked your price this time. No problem , it was $138. I wonder how many take advantage of your special RIP O But I had been paying $131, so I double checked your price this time. No problem , it was $138. I wonder how many take advantage of your special RIP OFF deal ?? In June the price was $131 , even with 9 quarts of oil in an 8 quart crankcase. Once again the computer displayed " oil change required " when you finished. After 3 people tried to correct I showed them how. How would you rate this service ? Don't ask if you don't really want know. I expect things will be better next time. More

Bought new Jeep We worked with Tim Jeffers over a two day span. Tim was very helpful and went out of his way and treated my wife and I very well. I would recommend Ti We worked with Tim Jeffers over a two day span. Tim was very helpful and went out of his way and treated my wife and I very well. I would recommend Tim and Kolosso. More

Great service. Very pleasant sales and financial help. My experience at Kolosso was very pleasant. Tim was very helpful but not pushy like some sales people. He was patient and helpful throughout the sel My experience at Kolosso was very pleasant. Tim was very helpful but not pushy like some sales people. He was patient and helpful throughout the selection. In addition, he was very helpful in explaining the operation of the vehicle. Pao in financing was very helpful and explained everything clearly . He was also very pleasant. I love my Jeep and I am very happy I chose Kolosso! Great staff and outstanding service!! More

Always an Excellent Service or Sales Experience! Craig and Crew in Service, Ryan and Crew in Sales and Bob and Crew in Parts always give the customer 150% effort!! That IS why I utilize Kolosso CDJ Craig and Crew in Service, Ryan and Crew in Sales and Bob and Crew in Parts always give the customer 150% effort!! That IS why I utilize Kolosso CDJR for what ever these rides need! BRAVO All --------- GREAT JOB! More

Service on my 2014 cherokee. brought in , work done quickly, service manager explained all work, and when to come in again, THANKS for great service, keep up good service and wor brought in , work done quickly, service manager explained all work, and when to come in again, THANKS for great service, keep up good service and workmanship.!!!! More

Best Purchasing Experience in the Fox Valley After dismal experiences with other dealerships we were blown away by the effort and transparency put forth by Clint (Sales) , Bernie (Sales Manager) After dismal experiences with other dealerships we were blown away by the effort and transparency put forth by Clint (Sales) , Bernie (Sales Manager) and Pao (Business Manager). We are long time Jeep buyers than have found a new home. More

Recall My car had a safety recall. Wait time was very reasonable. The waiting area is very nice. I like the fireplace, popcorn and soda! The showroom had My car had a safety recall. Wait time was very reasonable. The waiting area is very nice. I like the fireplace, popcorn and soda! The showroom had many vehicles to check out while waiting. More