Kona Mazda Hyundai Subaru
Kailua-Kona, HI
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The service manager was very courteous and explained everything~ He was extremely thorough and researched 2 repair issues and an discovered both of these issues are covered under my extended warranty fo everything~ He was extremely thorough and researched 2 repair issues and an discovered both of these issues are covered under my extended warranty for only $100 deductible~ More
Buyer beware They may be great at selling cars (mainly because the cars have great reputation-Subaru) but when it comes to service, watch out! They tell you one th They may be great at selling cars (mainly because the cars have great reputation-Subaru) but when it comes to service, watch out! They tell you one thing and don't follow through. I have bought two Subaru from them, one Kona and one Hilo and would never buy another from them! Did not know they were so bad at servicing the products they sell. Put too much oil in the outback at one service visit, oil everywhere! Didn't close the hood completely at another, almost blew open! Then they are rude and take no responsibility More
xxxxty service work. Incompent and very rude service dept. They are more than happy to sell you a car. What you don't realize is that you are in for a frustrating, angry and dodgy service center. They are neve They are more than happy to sell you a car. What you don't realize is that you are in for a frustrating, angry and dodgy service center. They are never on time. Do lousy work. Good luck dealing with the rude and racist service manager Cheri. What people also need to know is that Servco is a monopoly in Hawaii. They sell Mazda,Hyundai,Subaru and Toyota vehicles. If you run into a serious problem with them your screwed! Buy a car from the mainland and ship it here. More
This place is a joke. Do not get a car here. They sell junk and don't stand behind what they sell. They will lie to you in every sentence and be demeaning about it. Don't g Do not get a car here. They sell junk and don't stand behind what they sell. They will lie to you in every sentence and be demeaning about it. Don't get work done on vehicle here they do crap work, overcharge and take way to long. They never do what they say they're going to do in office. More
Great Car Great Service I purchased my Subaru Crosstrek in July 2016. I looked at other cars both at this dealer and elsewhere. The salesman, Ryan, was knowledgeable and l I purchased my Subaru Crosstrek in July 2016. I looked at other cars both at this dealer and elsewhere. The salesman, Ryan, was knowledgeable and listened to me. I originally was looking at a different type of vehicle but after hearing the things I wanted in a car he recommended I look at this car. He was right and this car has been everything I expected. I felt I received a very fair price. In addition I have had regular service plus two unexpected visits. All were positive. I lost one of my keys and they were attentive to my needs. It took awhile to order it but they let me know. The second time I stopped in with a low air pressure reading and within 10 minutes they checked it and filled the tires. There was no charge for this. Maria was very helpful and explained things to me. Maybe that should be expected but others have told me many places will charge. I am happy with my experiences so far. More

