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Koncept Motor Cars

Houston, TX

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36 Reviews

8475 Hwy 6 South

Houston, TX

77083

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Showing 36 reviews

February 06, 2021

Marcus was great. He helped us through every step of buying our vehicle. It was a very easy smooth process and my time never felt wasted. I would recommend anyone to come and visit these guys for the More

by laurarwilkins1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Ramirez
February 02, 2021

Best experience received! Was only there 1 hours and it was the quickest smoothest process thanks to Marcus. Definitely 10/10 recommend them to everyone!!! More

by JessykaSwan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Ramirez
January 27, 2021

Great customer service. Quick and easy! I would definitely recommend to my family and friends. Thanks guys! A++++ highly recommended. Fast, experienced, professional services. I highly recom More

by JenniferHolub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Ramirez, Lou Melendez
January 24, 2021

Friendly staff. Was the most pleasurable and easy experience we have had with a dealership. Very accountable service and staff. Was pleasantly surpised with the follow up call the next day making s More

by BrianFairley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Ramirez
January 23, 2021

Everyone here is so kind. Marcus took great care of us. He's very informative and was able to answer any questions I had regarding the vehicle I purchased. Thank you for everything. More

by amia34545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Ramirez
December 22, 2020

Very dissatisfied, Quoted on phone an all in price then send contract $1800 more. After speaking to them they thought they hung up and you could hear the salesman say (VERY CLEARLY) we got this one. More

by Sinkt1
Customer Service
Recommend Dealer
No
Employees Worked With
Rick, Cobe, Lecobeun "Coby" Lewis
Dec 28, 2020 -

Koncept Motor Cars responded

Im sorry to hear about your bad experience sir. We advertise all our vehicles aggressively to simplify the buying process. That price is contingent upon the customer financing through our lenders and trading a eligible/retail vehicle. In this case there was neither as you wanted to pay cash and there was no trade. Our certification package is the only way to sell this vehicle at the advertised price without taking a loss. Im sorry we couldnt work this one out for you and I have spoken to Kobe about keeping his conversations professional at all times even when we don't think anyone is listening. Thank you for bringing this issues to our attention

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