Kool Chevrolet
Grand Rapids, MI
Filter Reviews by Keyword
By Type
120 Reviews of Kool Chevrolet
Amazing Jay was amazing today work with. He went above and beyond finding me just the right vehicle. He even came in on his day off to finalize the sale: Jay was amazing today work with. He went above and beyond finding me just the right vehicle. He even came in on his day off to finalize the sale: More
ait cond problem air was out call Chevy Corp first because of a rusted part, bought it new 2011 traverse only has 26,000 miles, garaged at all times. Their were no rec air was out call Chevy Corp first because of a rusted part, bought it new 2011 traverse only has 26,000 miles, garaged at all times. Their were no recalls on the vehicle , they sent me to my dealer, who stepped up to the plate. gave me the part at wholesale,25% off labor had it fixed within a day, when I went to pay they asked if I had bought the car there, which I had plus many other cars. I was giver an additional discount because of buying and having the car serviced there. I cannot say enough about the customer service I was shown, IT'S THE WAY IT'S SUPPOSED TO BE. thanks again for a great job. tom p More
A job well done The repair was done quickly and well. I dropped my car off the night before my service appointment and was notified around 2 o'clock that it was do The repair was done quickly and well. I dropped my car off the night before my service appointment and was notified around 2 o'clock that it was done. I have always had a good experience at Kool. More
Trade In and Purchase Tim Lawrence is a pleasure to work with. he has great vehicle suggestions and goes out of his way to make the trade in/purchase easy and uncomplicate Tim Lawrence is a pleasure to work with. he has great vehicle suggestions and goes out of his way to make the trade in/purchase easy and uncomplicated. Thank you, Tim! More
Excellent dealership Great to deal with friendly and knowledgeable and were treated well. I would recommend your dealership to anyone I know. John took quite a bit of time Great to deal with friendly and knowledgeable and were treated well. I would recommend your dealership to anyone I know. John took quite a bit of time explaining the functions of the car to my wife. More
Above and beyond This was a service related issue great job everything was done as agreed very good service they always take care of me a hundred percent it's all good This was a service related issue great job everything was done as agreed very good service they always take care of me a hundred percent it's all good More
Wonderful Came to buy used and ended up with new. Was very happy. Will recomend kool to everyone. Del in preowned was amazing and took great care of us. Came to buy used and ended up with new. Was very happy. Will recomend kool to everyone. Del in preowned was amazing and took great care of us. More
Excellent customer service Your sales person was friendly and knowledge about the car I wanted. He was very good about explaining all the functions of the car had. Your sales person was friendly and knowledge about the car I wanted. He was very good about explaining all the functions of the car had. More
Routine New car maintenance The waiting room in comfortable. We have been going to this Kool chevrolet dealer for years. They know us well and treat us exceptionally good! The The waiting room in comfortable. We have been going to this Kool chevrolet dealer for years. They know us well and treat us exceptionally good! They offer cookies, water, coffee, hot chocolate. My wait was only 30 minutes for the routine maintenance. Will continue to use this dealer only 7 minutes from my house.. More
Excellent customer service Your staff are wonderful. I would recommend your dealership to anyone. Your sales team is great and your service team is great. Thank you for the wond Your staff are wonderful. I would recommend your dealership to anyone. Your sales team is great and your service team is great. Thank you for the wonderful experience. More

