Kool Chevrolet
Grand Rapids, MI
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120 Reviews of Kool Chevrolet
Engine service Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of onlin Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of online appointment making. More
Great Service Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the service writers. Please address this More
great service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updat service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updating. More
Very Accomdating Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The S Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The Service GM ordered new covers, as they thought the clips on mine were defective, however, I just didn't want to be bothered with this problem and take more time out of my day/life to deal with it even tho Kool Chevy gave me a loaner vehicle. Great service as always, however, my problem originated from the factory. :( Janet Mitchell More
Great dealership Kool Chevrolet is, and always has been a very professional and responsive establishment. The sales staff and the service dapartment are both top not Kool Chevrolet is, and always has been a very professional and responsive establishment. The sales staff and the service dapartment are both top notch. They take care of their customers. More
Chevy Equinox 2018 Great! We had looked at multiple vehicles at other dealerships and so far we feel we made the right choice. Our sales person, Stephanie Crawford was g Great! We had looked at multiple vehicles at other dealerships and so far we feel we made the right choice. Our sales person, Stephanie Crawford was great. We love our new Equinox. Highly recommend Kool Chevy. More
The service was as always very good.. Service Paul Edwards WAS AS ALWAYS VERY GOOD ALONG WITH THE REST OF THE SERVICE DEPARTMENT AND ALSO SALESMAN DAVE BAILEY IS ALWAYS THERE TO ADD ASSISS Service Paul Edwards WAS AS ALWAYS VERY GOOD ALONG WITH THE REST OF THE SERVICE DEPARTMENT AND ALSO SALESMAN DAVE BAILEY IS ALWAYS THERE TO ADD ASSISSTANCE IF NEEDED. PETE More
Fast Friendly Service Called Tim to discuss availability of cars. They were ready when we arrived. After we made our selection I just answered a few questions about financ Called Tim to discuss availability of cars. They were ready when we arrived. After we made our selection I just answered a few questions about financing. Tim took care of the rest and I came back the next day to sign the paperwork, change the plates and leave with my new car. Great experience. More
Oil Change and Tire Rotation Was greeted promptly and give a time window for my service. Service was completed on time and met my expectations I’ve been a customer of Kool Chevr Was greeted promptly and give a time window for my service. Service was completed on time and met my expectations I’ve been a customer of Kool Chevrolet for many years. Have always been pleased with the service More
Great dealership all around I've had service done at Kool for years and I have never been dissatisfied. Sales and service meets or exceeds my standards all the time. I've had service done at Kool for years and I have never been dissatisfied. Sales and service meets or exceeds my standards all the time. More

