Kool Chevrolet
Grand Rapids, MI
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120 Reviews of Kool Chevrolet
Pleasant Ryan was courtes ,helpful no pressure. This is the second vehicle I've bought from kool Chevrolet, also went there with my daughter and she purchased a used vehicle.would consider purchasin This is the second vehicle I've bought from kool Chevrolet, also went there with my daughter and she purchased a used vehicle.would consider purchasing a another vehicle or recommending your dealership to others. More
New vehicle purchase, extremely pleased. My salesman had everything ready, as I traveled from Sault Ste. Marie, MI to Grand Rapids, MI-GR, MI is where I used to live. My salesman, Ken, took My salesman had everything ready, as I traveled from Sault Ste. Marie, MI to Grand Rapids, MI-GR, MI is where I used to live. My salesman, Ken, took the time to explain all the new technology with the My Link radio and how to operate all functions in my new Chevy Impala LT. This is my 3rd brand new Chevy Impala from Kool Chevrolet and I will continue to purchase my vehicles from Kool in the future. I received a very fail price for the vehicle. Thank you, Bill Wesela More
2018 ZL1 Camaro CJ,Scott And Jaxon the best crew in the house!Thanks for the DREAM car!!!!!Its BAD ASS!!we will return for our next Yukon next year ! Thanks again.Joe CJ,Scott And Jaxon the best crew in the house!Thanks for the DREAM car!!!!!Its BAD ASS!!we will return for our next Yukon next year ! Thanks again.Joe Whetsel More
Purchase My purchase of a used pickup from Kool was quick and professional. My sales associate John Savino was very easy to work with. His expertise throughout My purchase of a used pickup from Kool was quick and professional. My sales associate John Savino was very easy to work with. His expertise throughout the process was outstanding. I highly recommend John and Kool Chevrolet for all automotive needs. Thanks for a great experience. More
Lease Always helpful and very accommodating. Always get what I ask for in a vehicle. Easy transition from old vehicle to a new vehicle. Very appreciative Always helpful and very accommodating. Always get what I ask for in a vehicle. Easy transition from old vehicle to a new vehicle. Very appreciative. More
Great sales experience over the last 20 years, I (and my family and extended family) have built a relationship with Tim Tenbrink in used car sales. This year my wife and I over the last 20 years, I (and my family and extended family) have built a relationship with Tim Tenbrink in used car sales. This year my wife and I decided to pull the trigger on a brand new vehicle for the first time. Tim was more than willing to help my wife and I find exactly what we were looking for and made sure the sale went smooth from the time we called him the first time until we signed the papers. Would definitely recommend KOOL and Tim to everyone in the market for a new or new to you vehicle! More
An exceptional experience Being a young first time buyer, Kool Chevrolet and its staff have been over the top and overall amazing. I am in love with my new vehicle. Never once Being a young first time buyer, Kool Chevrolet and its staff have been over the top and overall amazing. I am in love with my new vehicle. Never once did I think I would be able to finance a new vehicle but between the sales manager and salesman, they were able to get me in a new vehicle within a week. I have never been more satisfied with the customer service that I received while going through Kool. Kool dealership and its employees made buying a car less stressful and more enjoyable for myself and my family! More
Engine Light Stay away from Kool Chevrolet. I took my 2015 GMC there for an engine light at 37,000 miles. The service advisor Paul plugged his scanner in and retur Stay away from Kool Chevrolet. I took my 2015 GMC there for an engine light at 37,000 miles. The service advisor Paul plugged his scanner in and returned to the counter. I asked him what the reading was. He said it's just old codes and asked how long the light was on. I told him about a week. He wanted me to pay $105 for a diagnostic check. After I asked why he said your bumper to bumper warranty ended at 36,000. I told him I thought it was covered under the 60,000 mile power train warranty. He said no. That just covers internal engine parts. At that point I knew he was lying and left the dealership. He must have failed to notice my service history in the computer. That will be my last visit to Kool. When I returned home I googled the the problem and guess what it said. Disconnect the battery and the code will clear. I reconnected the battery and no light, problem solved. My auto start also works again. That code prevents the auto start function. More
electrical repair The problem was found fast. The parts were found and repair was made quickly. The truck was ready in a timely manner Thank you very much The problem was found fast. The parts were found and repair was made quickly. The truck was ready in a timely manner Thank you very much More
Wonderful Experience Wonderful experience and very helpful. They stayed after closing for an hour just to make sure I had everything I needed and knew everything about the Wonderful experience and very helpful. They stayed after closing for an hour just to make sure I had everything I needed and knew everything about the car. Will definitely recommend. Even the finance department did everything they could to ensure I got the best quote!!! More

