Kool Chevrolet - Service Center

Engine service Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of onlin Very efficient customer service, pleasant waiting room with coffee, snacks and Wi-Fi. Service fees are very reasonable. Like the availability of online appointment making. More

Great Service Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the Good service and pricing I have been fortunate to live close. The service department is friendly and a pleasure to work with. It is too noisy for the service writers. Please address this More

great service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updat service.. I have been going to Kool for thirty years. It always has been good. Help is always helpful. Dealership is updated when ever it needs updating. More

Very Accomdating Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The S Front seat covers of my new Colorado would not clip to the frame of the front seat. After two tries, Technician was able to glue it to frame. The Service GM ordered new covers, as they thought the clips on mine were defective, however, I just didn't want to be bothered with this problem and take more time out of my day/life to deal with it even tho Kool Chevy gave me a loaner vehicle. Great service as always, however, my problem originated from the factory. :( Janet Mitchell More

Great dealership Kool Chevrolet is, and always has been a very professional and responsive establishment. The sales staff and the service dapartment are both top not Kool Chevrolet is, and always has been a very professional and responsive establishment. The sales staff and the service dapartment are both top notch. They take care of their customers. More

The service was as always very good.. Service Paul Edwards WAS AS ALWAYS VERY GOOD ALONG WITH THE REST OF THE SERVICE DEPARTMENT AND ALSO SALESMAN DAVE BAILEY IS ALWAYS THERE TO ADD ASSISS Service Paul Edwards WAS AS ALWAYS VERY GOOD ALONG WITH THE REST OF THE SERVICE DEPARTMENT AND ALSO SALESMAN DAVE BAILEY IS ALWAYS THERE TO ADD ASSISSTANCE IF NEEDED. PETE More

Oil Change and Tire Rotation Was greeted promptly and give a time window for my service. Service was completed on time and met my expectations I’ve been a customer of Kool Chevr Was greeted promptly and give a time window for my service. Service was completed on time and met my expectations I’ve been a customer of Kool Chevrolet for many years. Have always been pleased with the service More

Engine Light Stay away from Kool Chevrolet. I took my 2015 GMC there for an engine light at 37,000 miles. The service advisor Paul plugged his scanner in and retur Stay away from Kool Chevrolet. I took my 2015 GMC there for an engine light at 37,000 miles. The service advisor Paul plugged his scanner in and returned to the counter. I asked him what the reading was. He said it's just old codes and asked how long the light was on. I told him about a week. He wanted me to pay $105 for a diagnostic check. After I asked why he said your bumper to bumper warranty ended at 36,000. I told him I thought it was covered under the 60,000 mile power train warranty. He said no. That just covers internal engine parts. At that point I knew he was lying and left the dealership. He must have failed to notice my service history in the computer. That will be my last visit to Kool. When I returned home I googled the the problem and guess what it said. Disconnect the battery and the code will clear. I reconnected the battery and no light, problem solved. My auto start also works again. That code prevents the auto start function. More

electrical repair The problem was found fast. The parts were found and repair was made quickly. The truck was ready in a timely manner Thank you very much The problem was found fast. The parts were found and repair was made quickly. The truck was ready in a timely manner Thank you very much More

Paul Edwards is the BEST Just see Paul Paul is the very best service advisor that General Motors employs. Please let Paul know all your needs and he will see fit to completi Just see Paul Paul is the very best service advisor that General Motors employs. Please let Paul know all your needs and he will see fit to completing all work. More