Back

Kool Chevrolet - Service Center

Grand Rapids, MI

not yet
rated
45 Reviews

45 Reviews of Kool Chevrolet - Service Center

Sort by
September 03, 2017

Always a pleasure having our vehicles serviced at Kool Chevy I am 76 years old and have had the privilege of visiting other dealerships over the years, and there is only one that stands alone at the top of the p More

by very happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Baily and Paul Edwards in service
August 25, 2017

Oil change/ tire rotation Excellent service. Fast friendly service In and out in a reasonable amount of time Will definitely return for future service Sam Zbikowski and Mike More

by Supermam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service reps
August 18, 2017

Stacey Rocks! So I came in for a routine LOF and tire rotation and even though I had lost my coupons in a wind storm Stacey totally took care of me! Love to see th More

by Kimberly Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Nowak
August 08, 2017

Oil change Completed oil change in a timely manner. when service was complete the reps at Kool called me to inform me that the service was complete & I could pic More

by RKing4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Nowak
August 07, 2017

Great service Kool always goes above and beyond in great service from customer care, loaner cars, and getting you back on the road. They are flexible with schedulin More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
August 06, 2017

Pleasant The service department handled the recall on my Corvette professionally and courteously. The trunk software update took less time than checking in and More

by Robert E Siebert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Have dealt with 3 of the service tecs and all three have been great. Will do better in the future to remember names.
July 11, 2017

ait cond problem air was out call Chevy Corp first because of a rusted part, bought it new 2011 traverse only has 26,000 miles, garaged at all times. Their were no rec More

by tip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service rep and cashier
July 10, 2017

A job well done The repair was done quickly and well. I dropped my car off the night before my service appointment and was notified around 2 o'clock that it was do More

by Jodi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William DenHof
July 03, 2017

Above and beyond This was a service related issue great job everything was done as agreed very good service they always take care of me a hundred percent it's all good More

by Scott Barscewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Edwards in service
June 14, 2017

Routine New car maintenance The waiting room in comfortable. We have been going to this Kool chevrolet dealer for years. They know us well and treat us exceptionally good! The More

by Jmcdon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Griswold
...
4