Koons Annapolis Toyota

JOSEPH GROSS IS THE ULTIMATE SALEMAN JOE GROSS DEFINITELY GOES THE EXTRA MILE. HE CARES MORE THAN ANY OTHER SALESMAN I HAVE EVER KNOWN. HE MADE MY DEAL HAPPEN WHEN IT SEEMED LIKE IT WAS JOE GROSS DEFINITELY GOES THE EXTRA MILE. HE CARES MORE THAN ANY OTHER SALESMAN I HAVE EVER KNOWN. HE MADE MY DEAL HAPPEN WHEN IT SEEMED LIKE IT WAS NOT GOING TO HAPPEN. HE WENT MORE THAN THE EXTRA MILE TO HELP VETERANS AND GET THEM THE QUALITY VEHICLE THAT THEY NEED AND LOVE. JOE GROSS CARED ABOUT MY FAMILY AND MY CHILDREN WHO WILL BE RIDING IN OUR NEW PRE-OWNED VEHICLE. HE EVEN CARED ABOUT MY DOG. WHILE AT THE DEALERSHIP I BROUGHT MY SERVICE ANIMAL WITH ME AND HE MADE SURE MY DOG HAD EXTRA TIME TO TAKE A BREAK FOR A WALK AND GAVE HER TREATS AND WATER. AS A COMBAT WOUNDED VETERAN THIS WAS PRICELESS!! JOE GROSS IS THE BEST!!// THANKS KOONS- TOYOTA- ANNAPOLIS FOR HAVING JOE GROSS AS YOUR MOST VALUABLE ASSET OF YOUR TEAM!!!!! More

Excellent employee I just bought a new Prius and the experience was great. Henry Reynolds and the sales manager were friendly and very helpful. Very efficient and pleasa I just bought a new Prius and the experience was great. Henry Reynolds and the sales manager were friendly and very helpful. Very efficient and pleasant experience More

Excellent! Todd was wonderful! He guided me through all the different vehicles I was interested in until I decided. He was thorough professional, and friendly! Todd was wonderful! He guided me through all the different vehicles I was interested in until I decided. He was thorough professional, and friendly! I am a Koons Annapolis Toyota customer!! Viktor did a great job walking through the financing too! More

Great experience I have bought my last 3 cars from this dealership but this last one was especially rewarding. My salesman was Rich Gallena. He took the time to get I have bought my last 3 cars from this dealership but this last one was especially rewarding. My salesman was Rich Gallena. He took the time to get to know me and my daughter. He helped me out when we had a small problem with the car. He made an appointment for me to bring the car back and said it would take 2 hours and it did. His boss Dan Reese was also very helpful. They were both very personable and because of that I will come back to Koons of Annapolis for all my future cars. More

Perfect Used Highlander and Great Service Chris Zook helped my husband and I find the perfect used highlander. His attention to detail and perseverance to find us the right vehicle is unmatch Chris Zook helped my husband and I find the perfect used highlander. His attention to detail and perseverance to find us the right vehicle is unmatched. We will definitely be coming back again to Koons Toyota in Annapolis! More

TONY K IS AWESOME I have never worked with a service department where the rep takes such interest in the customer. Tony has a great attitude and is a pleasure to work w I have never worked with a service department where the rep takes such interest in the customer. Tony has a great attitude and is a pleasure to work with. More

Service is Awsome Mrs Tia Butler is the best service advisor, she knows her customers and will address any concerns. No hassle reasonable service. Highly recommend a v Mrs Tia Butler is the best service advisor, she knows her customers and will address any concerns. No hassle reasonable service. Highly recommend a visit for service. More

Buen Servicio Gracias a Mauricio por el buen servicio al cliente. Quedamos muy satifechos con la compra de nuestro carro nuevo. Si lo recomandamos a nuestros amigos Gracias a Mauricio por el buen servicio al cliente. Quedamos muy satifechos con la compra de nuestro carro nuevo. Si lo recomandamos a nuestros amigos. More

Terrific, really enjoying the new wheels!! My sales person, Brent Clark, was assigned to me as Mikey Harris was busy. He did a wonderful job, very knowledgeable about the product, very persona My sales person, Brent Clark, was assigned to me as Mikey Harris was busy. He did a wonderful job, very knowledgeable about the product, very personable guy. After a few months of previous research and test drives of comparable models, the WOW price and quality of product, combined with my experience with Brent, closed the deal on the spot. All other members of the staff were also very involved and knowledgeable, and not pushy at all, which is a real turnoff for me. Thanks for a great experience, am loving the new car!! More

Such a fun experience! I couldn't have had an easier and happier experience. Everyone was genuinly caring and took time to make sure I was in a comfortable and reliable car. I couldn't have had an easier and happier experience. Everyone was genuinly caring and took time to make sure I was in a comfortable and reliable car. Special thanks to Mikey Harris! He gave me outstanding advice and was truly my guardian through the process. Also to Alex Chambers for assisting in the transaction and showing me my options in a warm, friendly manner. Huge thanks to GSM Suheil Katan and Finance Director Manuel Nino! It wouldn't have been possible without this great team. Thank you for making my first car leasing experience fun, easy, and truly exceptional! More