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Koons Annapolis Toyota
Annapolis, MD
832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 832 reviews
December 03, 2015
Awesome patience experience with the Dealer Just ask for Henry Reynolds in the Koon of Annapolis once you entered into the Dealer show room. He will take care of all the things from top to bott Just ask for Henry Reynolds in the Koon of Annapolis once you entered into the Dealer show room. He will take care of all the things from top to bottom with kind and patience. It was a nice deal with awesome experience with Koon of Annapolis for buying a new car. More
by Henry Reynolds
Employees Worked With
Henry Reynolds
November 27, 2015
Quick Turnaround I was in and out of the dealership in a few hours. Finance team was excellent. I will return for service. Free carwashes are a great deal. I was in and out of the dealership in a few hours. Finance team was excellent. I will return for service. Free carwashes are a great deal. More
by derp
Employees Worked With
Neal Barrett, Viktor Beshidze, Isaac Mastel
November 19, 2015
Faboulous customer service Mike was superb at helping me on my first online purchase. He sent pictures and responded to any of my request on timely manner. Suheil was exception Mike was superb at helping me on my first online purchase. He sent pictures and responded to any of my request on timely manner. Suheil was exceptionally great at getting all the paperwork to me and responded to my requests even on his days off. I was very nervous about the online purchase but these two gentleman have made this so easy and a fabulous experience for me. I am enjoying my new SUV and appreciate all your help with it. Thank you! :) More
by np
Employees Worked With
Mike Bayat, Suheil Katan
November 19, 2015
A pleasant experience! This was the first time purchasing a vehicle that I didn't feel pressured. Joe showed both vehicles to me and explained the differences between the tw This was the first time purchasing a vehicle that I didn't feel pressured. Joe showed both vehicles to me and explained the differences between the two models. His knowledge about every aspect of the Camry was definately a deciding factor. More
by Mama D
Employees Worked With
Joe Gross, Isaac Mastel, Suheil Katan
November 18, 2015
Just what I needed Kelly took the time to help us find exactly what I needed and Tyrone took the time get get all the numbers to work for me. Kelly took the time to help us find exactly what I needed and Tyrone took the time get get all the numbers to work for me. More
by redskins83
Employees Worked With
Tyrone Cypress
November 12, 2015
Outstanding Service and Customer Experience!!! Marlow Simms and the Koons Toyota Family dealership in Annapolis provided outstanding service and exceeding my expectations! Marlow, is truly a custom Marlow Simms and the Koons Toyota Family dealership in Annapolis provided outstanding service and exceeding my expectations! Marlow, is truly a customer advocate and salesman. He took the time to find the right car for me and even worked directly with Crystal Koons to get me the perfect deal (best price in 200 mile radius). I'll be sending my friends and family their way. More
by Baba61109
Employees Worked With
Marlow Simms, Crystal Koons
November 08, 2015
Truly exceptional I took my daughter there yesterday to buy a car after shopping several other dealers. Our salesman was Henry Reynolds. He was truly exceptional. At th I took my daughter there yesterday to buy a car after shopping several other dealers. Our salesman was Henry Reynolds. He was truly exceptional. At the age of 49 I've never had a better salesman. The rest of the staff was also very accommodating. I will be shopping here again for sure! I was very impressed with the professionalism of the entire staff. More
by missstacye
Employees Worked With
Henry Reynolds, sales, Isaac Mastel
October 30, 2015
Great Place to Buy a Car We have been looking for a car for a while and we found this dealership. They were the best! Upon arriving at this dealership we met Chelsea and she w We have been looking for a car for a while and we found this dealership. They were the best! Upon arriving at this dealership we met Chelsea and she was so amazing! She listened to what we were looking for and found us the perfect SUV. She stayed late to help us close the deal and was the nicest salesperson I have ever dealt with. After finding the perfect car we had to get it financed. We had some negative equity issues but Viktor and Suheil were amazing and made the deal work for us. We would recommend this dealership to anyone who is looking to buy a car. More
by Girl with Toyota
Employees Worked With
Chelsea Wright, Viktor Beshidze, Suheil Katan
October 30, 2015
Simply Amazing I have been a long term customer of Toyota, and while I have always been fond of the service, my recent experience of purchasing a vehicle was made v I have been a long term customer of Toyota, and while I have always been fond of the service, my recent experience of purchasing a vehicle was made very simple and the overall customer service was absolutely amazing. Viktor went above and beyond to get me a fantastic deal. The sales rep, Brent, also treated me with the utmost dignity and respect. I would highly recommend Koons Toyota of Annapolis to anyone in search of a new car! You guys are excellent! More
by Chapter3
Employees Worked With
Viktor Beshidze, Brent Clark
October 29, 2015
Outstanding Customer Service Fantastically wonderful! One of my best experiences yet! David Jacobs took such great care of me, I felt like a part of his family. He did everything Fantastically wonderful! One of my best experiences yet! David Jacobs took such great care of me, I felt like a part of his family. He did everything I asked, requested, and he even saved me money! Jess Grysikiewicz was also extremely wonderful and helpful! What an awesome place and an even better employee team! I will definitely be going back to Koons Annapolis Toyota Service Center in the future!! I highly recommended David Jacobs and Jess Grysikiewicz. More
by DubClub
Employees Worked With
Jess Grysikiewicz, David Jacobs
