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Koons Annapolis Toyota
Annapolis, MD
832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 832 reviews
July 14, 2015
Purchased a used vehicle The service I received was by far the best from any other dealership I have dealt with from first calling on the vehicle to the final sales transactio The service I received was by far the best from any other dealership I have dealt with from first calling on the vehicle to the final sales transaction. More
by TCHAPMAN444
Employees Worked With
Dan Reese and Suheil Katan, Joe Gross
July 14, 2015
Happy and satisfied Buyer. Neal Barrett , Product Specialist at Toyota of Annapolis was professional and very caring. It was a pleasure to meet him. Everyone in the salesroom Neal Barrett , Product Specialist at Toyota of Annapolis was professional and very caring. It was a pleasure to meet him. Everyone in the salesroom and offices were courteous and informative. More
by J.Hartman
Employees Worked With
Scott, Neal Barrett
July 09, 2015
Satisfied Service Customer Koons Toyota Annapolis service center is courteous and professional. From the first contact on the phone to the service agent finding information on p Koons Toyota Annapolis service center is courteous and professional. From the first contact on the phone to the service agent finding information on previous visits with my Camry Hybrid to the service work being completed quickly and well, all employees strive to make my experience as excellent as possible. They make me happy to have spent time and money with them - and not too much of either. The coffee and wifi or shuttle to the mall make my time productive while the technicians work on my car. More
by hybridgal
Employees Worked With
Tony in Service
July 08, 2015
first service Completed in a timely manner. Courteous and respectful. Explained my first service informed me that it was complimentary and explained my remaining se Completed in a timely manner. Courteous and respectful. Explained my first service informed me that it was complimentary and explained my remaining services. What was included in the service. I left very satisfied. More
by satisfied customer
Employees Worked With
David Jacobs
July 07, 2015
Great Experience Buying a used car is never something someone looks forward to doing, but the staff of Koons Toyota of Annapolis made it painless. The salesman we work Buying a used car is never something someone looks forward to doing, but the staff of Koons Toyota of Annapolis made it painless. The salesman we worked with knew when to be there to answer questions and when to let us have a chance to discuss our purchase without him, not pushy at all like other dealers. More
by cookalan
Employees Worked With
Joe Gross
July 05, 2015
Used Car Sale Joe was extremely knowledgeable and helpful when I bought my used SUV. Since then I've referred several people to him and all have reported back the s Joe was extremely knowledgeable and helpful when I bought my used SUV. Since then I've referred several people to him and all have reported back the same experience!! I will be buying a brand new SUV soon and I wouldn't go anywhere else! More
by JFK
Employees Worked With
Joe Gross
July 04, 2015
Outstanding Neal was a total profession. From his attire to his knowledge of the XLE Camry and all its technology. He provided a good test drive experience prov Neal was a total profession. From his attire to his knowledge of the XLE Camry and all its technology. He provided a good test drive experience providing city and highway driving. His assistance in helping us through the financing process was excellent as he had all the forms ready for us. Neal also provided several helpful informational websites to help us program the Entune system and made himself available after the sale for any questions. I will refer any of my friends who are car shopping to Neal. He is excellent! More
by Gonzo
Employees Worked With
Neal Barrett
July 02, 2015
Awesome I was referred to Joe Gross by a friend. I was very impressed with the way he assisted me in purchasing my new vehicle. He displayed excellent custome I was referred to Joe Gross by a friend. I was very impressed with the way he assisted me in purchasing my new vehicle. He displayed excellent customer service and I will refer anyone looking to purchase a vehicle to him. Thanks, Lavonne McClain More
by Deedee
Employees Worked With
Joe Gross
July 02, 2015
Margo is an excellent saleswoman. As a new mom, looking for a larger car, she showed me all features of the Highlander that would make my life easier. She w is an excellent saleswoman. As a new mom, looking for a larger car, she showed me all features of the Highlander that would make my life easier. She was very conscious of my time and not pushy at all. Unfortunately, I did not decide to purchase a Highlander, but was compelled to write a review of Margo... Because she's that great! More
by LCC
Employees Worked With
Margo Schalestock
June 30, 2015
Fabulous Service Neal was very kind and incredibly helpful. Will definitely be recommending him for all of my friends buying new cars! He helped me find just what I ne Neal was very kind and incredibly helpful. Will definitely be recommending him for all of my friends buying new cars! He helped me find just what I needed. More
by cenglish91
Employees Worked With
Jared Herbert, Neal Barrett
