Koons Annapolis Toyota

Patient and understanding My salesperson, Joe Gross, went above and beyond to make sure I was satisfied with mmy purchase decision. I went back and forth with buyers remorse an My salesperson, Joe Gross, went above and beyond to make sure I was satisfied with mmy purchase decision. I went back and forth with buyers remorse and he was very patient with me offering various choices to remedy my dilemma. Furthermore, he and the finance team worked with my "situation" to come up with a deal that was satisfactory and suited my family needs. Thanks to Joe, Alex and the team for working with me! More

Just got my first car and I love it! Moe at this dealership was very helpful. He knew exactly what I was looking for and gave me the opportunity to try it out. Once I sat in it, I kne Moe at this dealership was very helpful. He knew exactly what I was looking for and gave me the opportunity to try it out. Once I sat in it, I knew it was the one for me. When we got down to business, we settled everything very quickly and I was out of there in no time. Thanks again, Moe! More

Great customer service I have purchased several cars from Herman. I keep returning to him because he makes the experience easy. He works to understand my needs to get me to I have purchased several cars from Herman. I keep returning to him because he makes the experience easy. He works to understand my needs to get me to the right car. I appreciate his customer service. More

Great salesperson Margo was great and I got great service. She knows how to treat her customers very well and I will buy my next car there Margo was great and I got great service. She knows how to treat her customers very well and I will buy my next car there More

Service Kevin Biggam is a great service advisor. He is always very helpful and knowledgeable. Thank you Kevin for your excellent customer service, we will be Kevin Biggam is a great service advisor. He is always very helpful and knowledgeable. Thank you Kevin for your excellent customer service, we will be back. More

Help when you need it I purchased a 2013 Camry from Koons 2 years ago. One day I noticed a long, deep scratch on my door. I took it to Moons where I was met by Lovette Owen I purchased a 2013 Camry from Koons 2 years ago. One day I noticed a long, deep scratch on my door. I took it to Moons where I was met by Lovette Owens. He looked at my scratch and did everything he could to help me. I was able to get the scratch taken care of by the Body Shop but it was Mr. Owens patience and ability to answer my questions that really stood out to me. More

amazing custmore service!! I recently bought my Cadillac from Koons Toyota of Annapolis. Cheryl Strackbein found the car I was looking for and at a great price. Thank you. I recently bought my Cadillac from Koons Toyota of Annapolis. Cheryl Strackbein found the car I was looking for and at a great price. Thank you. More

Fantastic! I had been looking for a new vehicle for a couple weeks when I came in. I'd been to several dealerships already and was, frankly, getting tired of the I had been looking for a new vehicle for a couple weeks when I came in. I'd been to several dealerships already and was, frankly, getting tired of the whole car buying process. Greg Jordan was a refreshing spin on the whole process! He was honest, polite, professional and all around great to work with. Everything from the test drive, the paperwork and the follow up was smooth and hassle free. I'd recommend him to my friends, family and anyone looking for a great car buying experience. More

Great services Kevin Biggan is the best service adviser. He is honest and very professional. I have always been very satisfied. I always ask for Kevin to take car Kevin Biggan is the best service adviser. He is honest and very professional. I have always been very satisfied. I always ask for Kevin to take care of my service. More

Great Shopping Experience Shopping around for a new car can be a very frustrating experience but when Dan Reese helped me it gave a new meaning for a women shopping for a car. Shopping around for a new car can be a very frustrating experience but when Dan Reese helped me it gave a new meaning for a women shopping for a car. Way back when, women had such a bad time due to the fact we didn't know much about cars and they thought they could get us to pay too much. Well we know more about cars now and its salespeople like Dan Reese that is very thorough explaining everything and was very patient with me. I will never go to anyone else to buy a vehicle!!! More