Koons Automotive of Fredericksburg South

The group of sales people they brought in were not truthful at all. I asked more then once if the Buick was all wheel drive and was told yes I soon found out that’s not true. In just a few days they’v truthful at all. I asked more then once if the Buick was all wheel drive and was told yes I soon found out that’s not true. In just a few days they’ve had to replace catalyst converter O2 sensor front brakes and since they did that there’s a horrible noise coming from the rear..The Buick rolls backwards when you’re on a hill and it’s idling terrible. I have to have 4wheel drive or all wheel drive to be able to get out my driveway in bad weather. I feel like I was totally taken advantage of I tried to go back and talk with then but there excuse it belongs to the bank. Trust me I just got the information on the bank I will be calling Monday and filing a claim with BBB. I asked the guys at the shop who inspected this Buick they laughed they did So guess they just threw a sticker on it. They need to make this mess right More

Deal was amazing small issues with things like onstar not working and things like that working and things like that More

My wife and I bought a 2015 Toyota Prius from this dealer (Koons Automotive) for about 13K. we are very disappointed about their service and their car. The car had an engine light and they said they will fix (Koons Automotive) for about 13K. we are very disappointed about their service and their car. The car had an engine light and they said they will fix it they lied, they told us we have one month warranty and after one month they will share with us the repair cost 50/50 that was another lie. I took the car to a mechanic to check it out. He told me that the car has head gasket leak. I feel that this dealer simply stole my money while I am watching (I hope somebody can stop him from stealing from other people) We asked for a car that we can charge from the outlet, but they gave us a car that self-charge with a battery with poor condition. When we called them the manager (“Robert”), I am not sure Robert exist, my guess it is a code name to deal with unhappy customers. The so-called fake Robert told me that what you should expect from a car 160K miles, I knew then that I bought a junk car. These people are rude and unethical and a bunch of thieves. Probably, I will not get my money back, but I wanted to get my experience with this dealer out here so other people can be aware and be careful. My advice is to not deal with them all. More

Says was extremely friendly and very helpful. They do all they can to help you get into a car that will be a great fit for you. they can to help you get into a car that will be a great fit for you. More

This is a nontraditional store. I like the casual This is a nontraditional store. I like the casual setting at Koons Automotive in Fredericksburg,VA. Employees were friendly and helpful. My salesper This is a nontraditional store. I like the casual setting at Koons Automotive in Fredericksburg,VA. Employees were friendly and helpful. My salesperson, Mario, answered all of my questions! More

Great experience Definitely would recommend them to family and friends. My next car would definitely be through them. Thanks so much to all that was involved in my experience. 😁💙&#12815 family and friends. My next car would definitely be through them. Thanks so much to all that was involved in my experience. 😁💙💙💙💙💙 More

By far the best experience I've encountered through my search for a car!! Sady was very professional and helped to make the process a lot easier. I've been to several dealerships over the years and have n search for a car!! Sady was very professional and helped to make the process a lot easier. I've been to several dealerships over the years and have never met someone so energetic and motivated as her. I highly recommend if you're looking for an affordable and reliable car and one of the best representatives to work with you, you should check out Sady at Koons 😀 More

Really liked this Koons! Everyone at the staff was very friendly and helpful but Doug in particular really went to bat for me and helped me get the best deal for me! Can't thank him and everyone else at th friendly and helpful but Doug in particular really went to bat for me and helped me get the best deal for me! Can't thank him and everyone else at this Koons enough I am very happy with my car! More

Doug was very patient, honest and customer focused. Doug actually listened to what we wanted and made it happen. I recommend working with Doug and Orlando. actually listened to what we wanted and made it happen. I recommend working with Doug and Orlando. More

Daniel L at koons dealership I was unsure if I would qualify for a car but After a little bit of looking Danny L found me a beautiful 2015 Toyota Corolla at a great price. I would I was unsure if I would qualify for a car but After a little bit of looking Danny L found me a beautiful 2015 Toyota Corolla at a great price. I would recommend anyone to come here first and talk to Dannu when trying to find their new car. Thank you to Everybody at Koons Automotive of Fredericksburg South!!! More