Koons Baltimore Ford

The service that I received was 1st. Satisfying, the service manager informed me of all repairs and the completion of my truck. I will use this facility in the future. Satisfying, the service manager informed me of all repairs and the completion of my truck. I will use this facility in the future. More

Professional and friendly atmosphere. It was pleasure interacting with everyone. I definately will come back for further service It was pleasure interacting with everyone. I definately will come back for further service More

Jay is the best. He always takes care of my truck and has a great attitude no matter what my complaint was. I feel like hff e cares and he is up front about issues. I He always takes care of my truck and has a great attitude no matter what my complaint was. I feel like hff e cares and he is up front about issues. I look for him when I come. More

This was my first experience with Koons Ford. Everyone I Interacted with were very professional, kind, and Knowledgeable. All my questions were answered. They did their job in making me feel comf Everyone I Interacted with were very professional, kind, and Knowledgeable. All my questions were answered. They did their job in making me feel comfortable. Thank you! More

Very professional experience, would recommend kooks to all my family and friends, such a friendly atmosphere. all my family and friends, such a friendly atmosphere. More

Work performance is good done in a promise time service advisor is very polite honest advisor is very polite honest More

Customer service is very important and I haven't been disappointed not once at koons Security Blvd. Baltimore Md. disappointed not once at koons Security Blvd. Baltimore Md. More

Koons ford makes me feel like my satisfaction is very important to them. I have been there twice and both times I was very very satisfied. important to them. I have been there twice and both times I was very very satisfied. More

Very professional employees showed confidence of what there tasks are I will always choose koons Ford of Baltimore for my service there tasks are I will always choose koons Ford of Baltimore for my service More

They first told they didn't see anything wrong with my brakes after paying them 150 dollars for them to diagnose them. Then I autherized them to pull the wheels off they found 2000 dollars in repair. The brakes after paying them 150 dollars for them to diagnose them. Then I autherized them to pull the wheels off they found 2000 dollars in repair. The diagnoses only cover a test drive and look through the wheels. It should have covered fir them to remove the wheels. More