
Koons Baltimore Ford
Baltimore, MD
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Drove 3 hours to see one specific vehicle. Was contacted by salesman the day before and also on the way down and was assured the vehicle was still there. Arrived at dealer 45 minutes after salesmans call a by salesman the day before and also on the way down and was assured the vehicle was still there. Arrived at dealer 45 minutes after salesmans call and the vehicle was not there. Was told they just shipped to another dealer minutes before I got there by mistake but they will get it back while I test drive a similar vehicle. One hour later i was told the vehicle was sold but they have many just like it. Salesman lied several times to keep me there to try to get me to buy a completely dif vehicle than what I went to look at. More
No problems, service went well. Would recommend dealership to my friends and service representatives Jay Stewart. Jay all ways do a great job with getting my vehicle service in a timely fashion dealership to my friends and service representatives Jay Stewart. Jay all ways do a great job with getting my vehicle service in a timely fashion More
I really appreciate the great work Koons performed on my vehicle. I would recommend anyone to use their services. The staff is very professional and polite and does their very best to meet your needs. vehicle. I would recommend anyone to use their services. The staff is very professional and polite and does their very best to meet your needs. More
I really like this koon Baltimore car dealer. Very easy to make an appointments and I highly recommend jermaine for service department,He is very nice and helpful. Best ever!!! to make an appointments and I highly recommend jermaine for service department,He is very nice and helpful. Best ever!!! More
On this visit I was able to drop car off and get a ride to home and they pick me up to get my car. Jermaine Green arranged everything for me. Big shout out to him. to home and they pick me up to get my car. Jermaine Green arranged everything for me. Big shout out to him. More