Koons Baltimore Ford

Our family loves Koons Ford! We came to Koons because they have the best prices on new vehicles! My son and daughter have both bought new vehicles from them. We are from PA! And d We came to Koons because they have the best prices on new vehicles! My son and daughter have both bought new vehicles from them. We are from PA! And drove 2 1/2 hrs to get there! We got a great deal and left there very happy! Harry in financing was wonderful! More

"Do your homework and come prepared!" Two weeks ago I was driving an automobile that performed well, looked great and in four weeks would be mine! Unfortunately a hit and run driver in the Two weeks ago I was driving an automobile that performed well, looked great and in four weeks would be mine! Unfortunately a hit and run driver in the city totaled my vehicle! More importantly the car protected ME in the accident and I am able to begin the process of replacing that gem! Our son had purchased several vehicles from Mr.Tim Robertson and he suggested I go and speak with him. Our family has had a relationship with Ford for over 40 years. (Employment and Vehicle Owners) I went prepared, educated, and determined to meet Mr. Tim. I had done my homework. Mr. Tim has earned the #1 salesperson title again with me! He met my husband and I in the parking lot and I was off and driving. It is not important what I bought or how much I paid, what truly should matter to you reading this is that this dealership is about customer service and customer care. Yes, I bought what I wanted for what I wanted and they delivered! Mr. Abdul I know you have a nurse in the family, but if you ever need care, this nurse says thank you for the great service. Mr. Tim, since my gem had to be replaced, I can't thank you enough for your time and for a positive shopping experience! More

Great all the way around I originally purchased my car from Tim R at this dealership. It was a pleasant and rather painless experience. He listened to what I wanted and got me I originally purchased my car from Tim R at this dealership. It was a pleasant and rather painless experience. He listened to what I wanted and got me in to a great car that I can afford. Today, I took my car in for the first oil change and that was great, too! I have had only positive interactions with the people at Koons Ford in Baltimore. Thanks for all you do! More

Why I had to come back again Long story short I purchased a 2015 Ford Explorer from Derek and less than two years later it was totaled in an terrible accident. I reached out to De Long story short I purchased a 2015 Ford Explorer from Derek and less than two years later it was totaled in an terrible accident. I reached out to Derek immediately for another vehicle and I walked out of the dealership with everything I wanted in my 2017 Ford Explorer XLT plus more! I received a lower interest rate too!! I never heard no and I was in and out fast. Koon Ford of Security Blvd has made a life time customer of me! More

Determined After completing research online; I was determined on the type of vehicle I wanted. Derek was very persistent on getting what I wanted with the help o After completing research online; I was determined on the type of vehicle I wanted. Derek was very persistent on getting what I wanted with the help of Raymond. I have purchased a vehicle from Koons before with a great experience; came back to receive the same. Any concerns I had... Derek was on top of it to make sure it was done. Koons have my business as always. More

Focus RS Outstanding service from Derek. Transaction was smooth, direct to the point. He was able to assist me my questions and leverage my trade in value. Outstanding service from Derek. Transaction was smooth, direct to the point. He was able to assist me my questions and leverage my trade in value. More

They helped me out. Oh sure Koons has a car for you and they value your trade. They are extremely friendly. warm and caring. I bought the first vehicle they showed me. Oh sure Koons has a car for you and they value your trade. They are extremely friendly. warm and caring. I bought the first vehicle they showed me. The leather seats really sold me and the sporty style of the Focus as well as the rich blue color and black wheels. They paid off my trade and accommodated my car loan with such grace that it was totally awesome, and then they threw in lunch. Mr. Dowodu earned my gratitude and respect.. I am totally grateful and am looking forward to using the service department when my little light comes on. Thank you Koons Ford. More

Used Silverado great buying experience Had the pleasure of dealing with this dealership to buy a used Silverado. Both Scott and Abdul were fantastic. Felt no pressure to buy the vehicle I l Had the pleasure of dealing with this dealership to buy a used Silverado. Both Scott and Abdul were fantastic. Felt no pressure to buy the vehicle I looked at, and was able to test drive in a timely fashion. If you want a friendly car dealership, without pressure, and at the right price, this is the dealership for you. All salespeople were fantastic. Kudos to Scott for dealing with myself and my family who came up. Five stars, two thumbs up, perfect ten, whatever your rafting system is, Go to a Koons dealership! More

F150 TRUCK THIS IS MY 3RD F150 FROM KOONS OF BALTIMORE WHAT A GREAT DEAL , AND YOUR HAVE THE BEST SERVICE DEPT...IF I KNOW OF ANYONE THAT NEED A NEW VEHICLE I WI THIS IS MY 3RD F150 FROM KOONS OF BALTIMORE WHAT A GREAT DEAL , AND YOUR HAVE THE BEST SERVICE DEPT...IF I KNOW OF ANYONE THAT NEED A NEW VEHICLE I WILL SENT THEM THERE!! More

I will buy anothe vehicle from Koons Ford I was very pleased with the service I received from Mr. Pete Dixon he was very professional n pleasent with handling business with me about purchasing I was very pleased with the service I received from Mr. Pete Dixon he was very professional n pleasent with handling business with me about purchasing a vehicle. He made it possible for me to drive off the lot with not only a vehicle but a 2017 Ford Escape. I'm very pleased with my new truck. Thank You again Mr. Dixon More