Koons Baltimore Ford

Outstanding Customer Service and Knowledgeable Staff ! Excellent customer Service…where? Koons Ford Security Blvd! After searching for an SUV at several dealerships, my son finally went to Koons Ford @Secu Excellent customer Service…where? Koons Ford Security Blvd! After searching for an SUV at several dealerships, my son finally went to Koons Ford @Security Blvd. James Moore/Finance Expert and Melvin Bagby/Best Car Rep offered outstanding customer service, professionalism, and a wealth of knowledge regarding SUV purchase! I definitely will be back for my SUV purchase and highly recommend others to purchase a new or used vehicle from Koons Ford @Security Blvd. More

Worth the drive! Traveled 2 hours from NJ for the Koon's Ford WOW deal and it was worth the trip! Pleasant, knowledgeable staff. Christos our sales rep and James Moor Traveled 2 hours from NJ for the Koon's Ford WOW deal and it was worth the trip! Pleasant, knowledgeable staff. Christos our sales rep and James Moore in finance were easy to work with. Definitely would return. More

Great Customer Service and Good Vehicles We just purchased another 2 Ford Transit for our business. The overall experience was easy process and good rates. We would recommend them! Thanks We just purchased another 2 Ford Transit for our business. The overall experience was easy process and good rates. We would recommend them! Thanks again Koons Ford More

Outstanding Experience Buying a New Vehicle I have purchased three vehicles from koons ford Baltimore. Scott Holt, Casey Groop, and Mark Rodgers always make sure that the client experience is h I have purchased three vehicles from koons ford Baltimore. Scott Holt, Casey Groop, and Mark Rodgers always make sure that the client experience is honest, transparent, and pleasant. Best ford dealership in Maryland. Thank you for making my experience and time at the dealership a relaxing one. More

Pleasant purchase experience Scott Holt was able to get me a good price for a trade-in and offered a reasonable purchase price for a new F-150. He was pleasant and professional to Scott Holt was able to get me a good price for a trade-in and offered a reasonable purchase price for a new F-150. He was pleasant and professional to deal with and pointed out all the important features of the truck during and after the test drive. More

Awesome experience! We were helped through our experience by Reggie. He was very patient with us and made us feel okay even though we felt we were making this difficult b We were helped through our experience by Reggie. He was very patient with us and made us feel okay even though we felt we were making this difficult because of our requirements to stay within a $300 - $350 payment limit. We got the WOW price of $4k less than the price on the vehicle. I didn't think, with my credit score, that I could get approved even for that price but the finance manager, Steve, managed it. He is great! We were able to get a practically brand new car with everything an actual new car gets and stay within our payment limits ($350/month). Very pleased. More

Best experience of purchasing a vehicle We purchased a Ford Mustang from Derek at Koons Ford Baltimore and he was the nicest, hardest car dealer we have ever worked with. The team of finan We purchased a Ford Mustang from Derek at Koons Ford Baltimore and he was the nicest, hardest car dealer we have ever worked with. The team of financial people were wonderful. We will never go anywhere else to purchase a vehicle again. More

Honest, affordable, easy to work with. Excellent price. Agreed to match price from other dealer. The whole process was very easy from start to finish and did not take long. Excellent price. Agreed to match price from other dealer. The whole process was very easy from start to finish and did not take long. More

Great buying experience and price for F-150 I purchased a F-150 Platinum last week from Mark Rodgers and Scott Holt. I found Mark's name on Dealerrater from another customer who drove from out I purchased a F-150 Platinum last week from Mark Rodgers and Scott Holt. I found Mark's name on Dealerrater from another customer who drove from out of state to pickup a F-150. I emailed Mark, finalized the pricing with in an hour, and traveled 3 hrs from NJ to pickup the new truck. Once in the dealership, I was helped by Scott Holt who helped me finalize on a specific color, test drive the truck, and complete the finance application. Last, I worked with Steve Ageloff in the Finance department to finalize financing and purchase an extend warranty. Steve is a true professional and the best finance person I have ever interacted with. Overall a great team effort from Mark, Scott, and Steve! More

First time buyer The sevice was excellent and they made sure I was satisfied with my purchase. I got an unbelievable deal and would recommend anyone who needs a new ca The sevice was excellent and they made sure I was satisfied with my purchase. I got an unbelievable deal and would recommend anyone who needs a new car to go here. More