Back

Koons Baltimore Ford

Baltimore, MD

4.3
740 Reviews

6970 Security Boulevard

Baltimore, MD

21244

Directions

By Type

Showing 740 reviews

December 21, 2016

Great Experience, Thank You! Koons Baltimore Ford had a great selection of cars available, and their advertised "WOW Price" was far below other prices I had found after shopping a More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Startt
Dec 21, 2016 -

Koons Baltimore Ford responded

Thank you for the review!

December 17, 2016

Excellent Experience I came in for a used vehicle I saw online. Upon walking in, I was greeted and sent to discuss the vehicle with Tim Robertson. Although it was freezi More

by Brad Novotny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Singh, Tim Robertson
Dec 19, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

December 17, 2016

By far the best price and service My search for the right truck started in Hampton Roads Virginia. I literally went to multiple dealers, being very upfront about exactly what I wanted More

by BrianF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danaj Edmond
Dec 19, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

December 12, 2016

Simple and not Pushy Being a first time car buyer, i had a great experience. The man who helped me (Melvin) was a very kind individual. He wasnt pushy about trying to sell More

by emily garland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David, the finance guy, Melvin Bagby
Dec 19, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

December 12, 2016

Well Run Business this was the most enjoyable car buying experience I've ever had.the staff were all friendly and professional. our salesman Ben Startt was an honest an More

by Jack Boggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Startt and Mr. Boodhoo
Dec 19, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

November 30, 2016

great staff The staff members are great, very helpful and respectful. I traded in my old car and appraisal was more than what i expected. plan on going back for More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Bagby, Mark Rodgers
Dec 19, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

November 29, 2016

Jay Stewart, Service Advisor I took my 04 Eddie Bower Explorer in as the "service engine soon" light was on. I needed my vehicle to be road ready for my Thanksgiving Day out of s More

by PTaylor
Recommend Dealer
Yes
Employees Worked With
Jay - service advisor
Dec 19, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

November 19, 2016

Manager is an xxxxxxx I met up with Tim and he is an awsome guy but as soon as his manager came to talk to us he act like he was top, as like he was profiling us because i More

by Miguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Robertson
November 18, 2016

Awesome Experience I recently purchased my car from this dealership and it was a fun and exciting experience. Kathleen McDonald was very awesome. She was very patient wi More

by Temi.O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen McDonald
Nov 21, 2016 -

Koons Baltimore Ford responded

That is great to hear that your car shopping experience was fun and exciting at Koons Baltimore Ford! We work with our customer to make sure they find the vehicle that suits their lifestyle and to answer any questions they may have. We appreciate the recommendation and we are always here if you need us, thank you.

November 14, 2016

Great experience The best car buying experience I've had. I was able to take a quick test drive with no hassle and left to think it over for the night. I decided to bu More

by J Chan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danaj Edmond
Nov 16, 2016 -

Koons Baltimore Ford responded

Wow, thank you so much for taking the time to write us such a glowing review! Koons Baltimore Ford always aims to set ourselves apart with our unbeatable customer service and amazing staff. We are elated to have given you your best car buying experience ever and hope that we'll see you again in the future for any of your automotive needs!

...
33
...