Koons Baltimore Ford

Could not fix my issue with 2013 fordexplorer I took my 2013 ford explorer to the koons dealer on security blvd..i assumed if I didn't use a side mechanic for my issue and just get it done thru th I took my 2013 ford explorer to the koons dealer on security blvd..i assumed if I didn't use a side mechanic for my issue and just get it done thru the dealers my truck would be fixed..well that wasn't the case ford kept my truck for 3 days and when I got it back I heard the same noise I heard before I brought it to the dealer..im sure the mechanic test drove my vehicle and heard the noise..i took it back and was told it was something diffrent..really lost faith in this dealership not to mention I still hear the noise.... More

Fast No Hassle Experience I found the Chevy Equinox on their webpage and called to inquire. From the beginning of the process to the end my experience with Koons Baltimore Ford I found the Chevy Equinox on their webpage and called to inquire. From the beginning of the process to the end my experience with Koons Baltimore Ford was excellent. I was also on a tight time schedule. I was able to look at the car and take it for a test drive at my leisure with no pressure. Came back decided to buy and they had us out the door in less than an hour and a half. Great deal and great service by all of those involved. Big thank you to Derek for helping with the quick processing and providing all the info I needed. More

Great People, Great Deal and Professional Atmosphere I needed 3 vehicles for my company. hands down they gave me the best deal. What I didn't overly expect was the way they took care of me. they were ver I needed 3 vehicles for my company. hands down they gave me the best deal. What I didn't overly expect was the way they took care of me. they were very personable and treated me like I was the only one there. I have had it before at other places where, getting a great price meant that they didn't have to treat me like they appreciated me. Koon's couldn't have been nicer. From beginning to end, they were great and did everything they said they would do. Derek was my sales person and he literally was awesome. If you need a vehicle, at least go in and ask for Derek and see what he can do. I'm sure you will be pleased that you did. Wayne R. More

Excellent service I was searching for an F150 with a certain price range, none of my local ford dealers got back to me with what I wanted. I talked to Scott and he told I was searching for an F150 with a certain price range, none of my local ford dealers got back to me with what I wanted. I talked to Scott and he told me he would get back to me once he found the truck, and called me back within the hour. He didn't try to pull any tricks or get me to pay more money. I walked in, took the truck for a test drive and then signed the papers. I asked the finance guy if I could get a better interest rate and he immediately made a call and got me a whole percentage lower. Both Scott and the finance guy were very professional and kind. I would highly recommend this dealership. They got me the truck I wanted at the price I requested. More

Good people, low prices. Would buy again from here. Everyone was helpful at each step of the purchase. The pricing was straight forward, no haggling for the lowest price. Would buy again from here. Everyone was helpful at each step of the purchase. The pricing was straight forward, no haggling for the lowest price. More

Fantastic Dealership Everyone I met at Koons Baltimore Ford was extremely nice, courteous and helpful and made the entire purchase experience very easy. Everything I aske Everyone I met at Koons Baltimore Ford was extremely nice, courteous and helpful and made the entire purchase experience very easy. Everything I asked for ahead of arriving was done (vehicle cleaned up and ready to test drive, paperwork ready to be signed, etc...). I have never had a purchase experience where I was in and out of a dealership in under 2 hours and for that I was very grateful. They have a great group of people at Koons Baltimore Ford and I will not hesitate to drive the 4.5 hours from my home to this dealership to buy another vehicle in the future. I also want to give special thanks to Ahmed Baroud (Sales) and Harry Singh (Finance) for their great hospitality and professionalism. They made the entire purchase experience quick, easy and painless. More

Pete the man I gave a high rate because it was really a great opportunity to meet a salesman like Pete Dixon. Let me tell you I did not go looking to buy a car. I gave a high rate because it was really a great opportunity to meet a salesman like Pete Dixon. Let me tell you I did not go looking to buy a car. I was just going to check out some cars for the future. One day I decided to go to Koons Ford on Security blvd to look at a car that really caught my eye everytime I pass Koons Ford at Security blvd. So I go there yo look at the car but it was a later model, while looking at the car a salesman came to me. This just wasn't any salesman he was the salesman. He introduced himself as Pete Dixon. Pete was so professional cool and down to the point about everything that I asked about any car on that lot. Let any other salesmen he didn't push me into trying to buy ad I would say junk. Me being a woman some roost salesmen thank they can get over on a woman causing her to buy anything. But no Pete wasn't that type of salesman. Pete was professional and excellent listener and had excellent communication skills (which some salesmen don't have). This would be the best man to go to, I did walk out with the car of my choice. The paper work was quick and easy and my service there was excellent from all the employee I meet while being service. CHEERS GO TO PETE DIXON. More

The fiesta I baught was perfect I picked up a fiesta from koons Ford in Baltimore and I hhave to say it was painless. We came in and were immediately greeted by Tim who helped us mak I picked up a fiesta from koons Ford in Baltimore and I hhave to say it was painless. We came in and were immediately greeted by Tim who helped us make up out mind on the vehicle, he explained all of the features in detail and was super professional and knowledgeable. Harry our finance manager walked us through the benefit of maintenance plans and warranties and really shows the value in them. We will definitely come back again!!!! More

WOW!!!! I search for weeks to find a Jeep Wrangler within my budget only to find that the quoted internet prices had hidden fees and dealer options that i did I search for weeks to find a Jeep Wrangler within my budget only to find that the quoted internet prices had hidden fees and dealer options that i did not ask for nor wanted. I went to Koons Ford to look at a Jeep and 45 minutes later i was signing papers on a deal that was below the budget i set for myself. My sales consultant Ahmed Baroud was excellent! He was knowledgeable, very attentive to my needs and respectful. I got just what i wanted and at a great price. THANK YOU SO MUCH! I WILL TOTALLY SHOP WITH KOON'S AGAIN! More

Very professional and polite I was looking locally in the Pittsburgh area and with in a 500 mile radius for a new F250. Unfortunately many of the local sales people seemed to not I was looking locally in the Pittsburgh area and with in a 500 mile radius for a new F250. Unfortunately many of the local sales people seemed to not really make an effort to complete a sale. I assured them I was going to purchase a truck with in the week? I found Koons ford on the internet and contacted them about a new 2016 F250. Scott Holt took the time to answer all my questions over a period of a couple days as I was trying to finalize my decision of what truck and where I was going to make my purchase. He was extremely professional and responsive even when he was attending to other potential sales. I was very comfortable driving over 275 miles to make my purchase with Koons ford after working with Scott. Everyone at the dealership was very helpful in completing the sale, also making sure my Enterprise rental car was picked up in a timely manor. I would highly recommend them to anyone looking for a great deal and trustworthy staff to work with More