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Koons Baltimore Ford
Baltimore, MD
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Great and freindly experince Up front and honest, and made the decision easier, very helpful in helping me make up my mind on what I wanted. showed me many options and was interes Up front and honest, and made the decision easier, very helpful in helping me make up my mind on what I wanted. showed me many options and was interested and helpful in what I wanted. Aimed to please. More
Thanks Fred It was a rough experience purchasing my 2007 BMW with Koons due to bad manager customer service and the service department. I was given a lot of run a It was a rough experience purchasing my 2007 BMW with Koons due to bad manager customer service and the service department. I was given a lot of run around and empty promises due to a check engine light and missing part. All this within less than a month of purchase. Needless to say that I had to take time off from work to make several visits from Silver Spring to Baltimore and other places to get my car fixed. Although I bought the highest tier warranty available, the service department wasn't knowledgable enough to solve the problem. Long story short, the only notable mention is Fred for working with him with the purchase and following everything up with me to help resolve my car issues. Thanks Fred. More
Best experience ever. Scott Holt was honest and upfront. I recieved a great price.So happy I went to Koons Ford of Baltimore. Finance department was friendly. Thanks for a Scott Holt was honest and upfront. I recieved a great price.So happy I went to Koons Ford of Baltimore. Finance department was friendly. Thanks for a easy transaction. Will definitely buy there again. Thanks Scott. More
Outstanding Purchasing Experience Not very often can you buy a car and not leave feeling as though you were taken for a ride. At Koons Ford in Baltimore they treated me as an appr Not very often can you buy a car and not leave feeling as though you were taken for a ride. At Koons Ford in Baltimore they treated me as an appreciated customer. I left feeling good about the deal and Pete Dixon was a major factor in that. I had been looking for my specific car for years and finally tried Koons Ford after having a Co worker talk so highly of the establishment. Because I lived in Delaware, my initial contact was over the internet, I explained what I was looking for and Pete got everything together. When I arrive, he had the car I was looking for, at no time did he try to sale something I never asked about. When we finished I walked away with the new car I wanted. And was actually comfortable with the purchase. Thanks Koon Ford for the car and Thank you Pete for the experience. A true professional. More
Great experience I had a great car buying experience at Koon's Ford. My salesperson, Danaj, was enthusiastic, friendly, and very helpful getting me comfortable with dr I had a great car buying experience at Koon's Ford. My salesperson, Danaj, was enthusiastic, friendly, and very helpful getting me comfortable with driving a new car after 15 years with my old one! I highly recommend Koon's Ford. More
Great Experience! Tried Koons as I was not happy with the quality of service and overbooking issues experienced at another dealer. Koons was great - everything went as Tried Koons as I was not happy with the quality of service and overbooking issues experienced at another dealer. Koons was great - everything went as smoothly as it could have and was all ready to go in about an hour. Will be coming back! Even the coffee was good! More
Great place to buy a car Had a great experience buying my new Ford Fusion. Everyone was very pleasant and professional. I left with the car I wanted at a price I was satisfied Had a great experience buying my new Ford Fusion. Everyone was very pleasant and professional. I left with the car I wanted at a price I was satisfied with. More
Awesome car at a fair price. Koons sold the car we were looking at and we were so disappointed as they did not have another one in stock. They located the car we wanted 4.5 hours Koons sold the car we were looking at and we were so disappointed as they did not have another one in stock. They located the car we wanted 4.5 hours away and sent someone the next day to pick it up. Casey G was awesome to work with. More
This is my second car from Koons. This was our second car from Koons. Fred was great. No pressure and got us in the exact car we wanted. Excellent purchase and happy with the entire This was our second car from Koons. Fred was great. No pressure and got us in the exact car we wanted. Excellent purchase and happy with the entire experience. More
Professional Derek was my salesman was very professional and attentive to my needs I am a small business owner and was in need of a dual purpose vehicle work/pleas Derek was my salesman was very professional and attentive to my needs I am a small business owner and was in need of a dual purpose vehicle work/pleasure as I have to little ones . In a matter of days he called me with the sweetest Truck I have seen in a long time with super low miles at a great price . Then also had a very pleasant experience with James Moore also got me a great loan at a reasonable interest rate . JUST WANT TO GIVE KOONS FORD A HUGE SHOUT OUT FOR OUTSTANDING SERVICE AND IMPECCABLE CUSTOMER RELATIONS THANK YOU FOR A PLEASANT CAR BUYING EXPERIENCE. John W Sturgill More