Koons Baltimore Ford

WOW!!!! I search for weeks to find a Jeep Wrangler within my budget only to find that the quoted internet prices had hidden fees and dealer options that i did I search for weeks to find a Jeep Wrangler within my budget only to find that the quoted internet prices had hidden fees and dealer options that i did not ask for nor wanted. I went to Koons Ford to look at a Jeep and 45 minutes later i was signing papers on a deal that was below the budget i set for myself. My sales consultant Ahmed Baroud was excellent! He was knowledgeable, very attentive to my needs and respectful. I got just what i wanted and at a great price. THANK YOU SO MUCH! I WILL TOTALLY SHOP WITH KOON'S AGAIN! More

Very professional and polite I was looking locally in the Pittsburgh area and with in a 500 mile radius for a new F250. Unfortunately many of the local sales people seemed to not I was looking locally in the Pittsburgh area and with in a 500 mile radius for a new F250. Unfortunately many of the local sales people seemed to not really make an effort to complete a sale. I assured them I was going to purchase a truck with in the week? I found Koons ford on the internet and contacted them about a new 2016 F250. Scott Holt took the time to answer all my questions over a period of a couple days as I was trying to finalize my decision of what truck and where I was going to make my purchase. He was extremely professional and responsive even when he was attending to other potential sales. I was very comfortable driving over 275 miles to make my purchase with Koons ford after working with Scott. Everyone at the dealership was very helpful in completing the sale, also making sure my Enterprise rental car was picked up in a timely manor. I would highly recommend them to anyone looking for a great deal and trustworthy staff to work with More

Seemless Beautiful dealership, huge selection, keith schopman was one of the best salesman i have ever dealt with. Very friendly and a sincerely good guy. Beautiful dealership, huge selection, keith schopman was one of the best salesman i have ever dealt with. Very friendly and a sincerely good guy. Highly recommend, he will work for you More

I trust these guys! Both Tim Robertson and Steve the manager were amazing. Super trustworthy. Talked me throw every step. Showed me car guru and other sites showing that Both Tim Robertson and Steve the manager were amazing. Super trustworthy. Talked me throw every step. Showed me car guru and other sites showing that I got a great deal. The wow price was real, not just adding rebates and incentives that I didn't qualify for. I really felt like theyou cared and that they wanted me to leave happy. Loved this experience. Took all the horror stories and stress of buying a car away. More

Awesome Pete my main man waited a wk for me to return before I could purchase my car. He was very patient and friendly. We talked and even texted until I was Pete my main man waited a wk for me to return before I could purchase my car. He was very patient and friendly. We talked and even texted until I was finally able to get my new car. Mark found a company that would finance me and the financial department made the process easy. I had a very pleasant experience and would recommend Koons Ford to anyone. Thanks Pete, I love my car! More

Super helpful, Ahmed is the best! I set up the purchase of my new Fiesta from overseas and it was so easy. Ahmed was a joy to work with. I just told him what I wanted and when I would I set up the purchase of my new Fiesta from overseas and it was so easy. Ahmed was a joy to work with. I just told him what I wanted and when I would be back in the country. He even picked me up from my hotel and took me to the dealership to finish the deal. Within a couple of hours, I was on the road with exactly what I had asked for. You cannot do better if you want a new Ford! And ask for Ahmed. More

Purchased 3 cars this summer Never dreamed that we would purchase 3 new cars in less than 2 months. The WOW price and the ability and willingness to find the exact vehicle that y Never dreamed that we would purchase 3 new cars in less than 2 months. The WOW price and the ability and willingness to find the exact vehicle that you are looking for make Pete Dixon an outstanding sales person to deal with. He is very professional, helpful and takes the time to look for exactly what you want in a car. Pete's pleasant personality and no pressure attitude makes car buying a pleasant experience, and I never thought I would feel that way about buying a car. My two son's and husband are thrilled with their purchases. I would highly recommend purchasing a vehicle from Koons and I would highly recommend Pete. I can guarantee that my next car purchase will be at Koons and I will be looking for Pete! More

Friendly Service I wanted to share my great experience at the Koons Ford located on Security Blvd. I just recently moved in the area and I was leaving out of Weis mark I wanted to share my great experience at the Koons Ford located on Security Blvd. I just recently moved in the area and I was leaving out of Weis market when I noticed my tire was low and my tire light was on. I instantly panic and saw the Koons dealership. I went over to see if I could get my vehicle checked out. As soon as I pulled up I was immediately greeted by a member of your team by the name of Jay. He asked how could he be of assistance to me, initially I was happy about his professional demeanor as well as he was excited to help me. I told him my tire light was on and it appears my tire was a little low. I asked him did I have to schedule an appointment or wait to have my air pressured check and he smiled and said "not only don't you have to wait but you don't even have to step out of the car" he said just pull right up and I will check them right here for you and if one might be significantly lower than the others then I will have it checked out for you, I was impressed. Once he checked and put air into my tires he said that all of them were shy of 2 to 3 pounds so I topped them off and handed me his card and said thanks for coming to visit us at Koons Ford and please come to see us again because I want our dealership to be the ones to service your car from this day on with that smile. I said to myself that young well-mannered man just convince me that this will be my new car dealership home.. And I was able to make it home before my ice cream melted..Thank you Jay!!!!! More

Flew in to Baltimore to buy my Truck! Glad I did! Was a little nervious flying in site unseen, but Derek was great to work with. He was open and honest about minor blemishes in the truck....even took Was a little nervious flying in site unseen, but Derek was great to work with. He was open and honest about minor blemishes in the truck....even took a video for me to point out areas of concern. The truck was in mint condition....better than expected. Great experience! Thanks Derek! More

Ask for Ahmed! So this is a late review but, I called late Thursday (6/23) about a car. The sales person not only answered all my questions but held the car for me u So this is a late review but, I called late Thursday (6/23) about a car. The sales person not only answered all my questions but held the car for me until i could pick it up on Saturday. Apparently Ahmed had put the keys of the car in his desk. That's awesome! Never had a sales person hold a car for me! And I was in and out in no time taking my car home. 😃 More