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Koons Baltimore Ford
Baltimore, MD
740 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 740 reviews
July 09, 2016
Satisfied Customer !!! We bought our new 2016 Explorer Sport 3 weeks ago and were impressed not only with the vehicle but also with the dealership and staff. We agreed on We bought our new 2016 Explorer Sport 3 weeks ago and were impressed not only with the vehicle but also with the dealership and staff. We agreed on a terrific price before traveling 2 hours for delivery on the following day. Sales associate Scott Holt had the vehicle all prepped, gassed and ready to go, and it was even his day off. Thank you Scott. In a short time, we were on the return trip home. He also got my military discount quickly approved. More
by Doe1234
Employees Worked With
Harry Singh, Tom Snyder, Scott Holt
July 06, 2016
Recent Car Purchase Derek Lewis was extremely courteous and professional. He made our car buying experience a very pleasurable one. We would recommend Derek Lewis and K Derek Lewis was extremely courteous and professional. He made our car buying experience a very pleasurable one. We would recommend Derek Lewis and Koon's Ford to anyone wanting to purchase a new or pre-owned vehicle in the future... More
by certel
Employees Worked With
Derek Lewis
July 05, 2016
truck purchase my first experience dealing with koons i have purchased several ford vechiles .this dealership goes out of their way to make you comfortable and help my first experience dealing with koons i have purchased several ford vechiles .this dealership goes out of their way to make you comfortable and help you get a good rate you can afford the best dealership i have ever been to without a doubt i highly tecommend koons at security More
by ruthcallie murphydiggs
Employees Worked With
Keith J. Schopman
July 05, 2016
Excellent experience at Koons Baltimore This is the second car we've purchased from Koons Ford Baltimore. Our experience with our salesperson, Ji Kim, as well as Finance were very pleasant. This is the second car we've purchased from Koons Ford Baltimore. Our experience with our salesperson, Ji Kim, as well as Finance were very pleasant. Everything was straightforward and surprisingly efficient. We would recommend them highly and would certainly go back in the future. More
by HD Ford Fan
Employees Worked With
Ji Kim, Sales, and John in Finance
July 03, 2016
Excellence Koons Ford gave me excellent customer service. They treated me with respect and helped me pick a color that I wanted. They tried to made me comforta Koons Ford gave me excellent customer service. They treated me with respect and helped me pick a color that I wanted. They tried to made me comfortable with the process. I am very satisfied with my car. More
by shryl
Employees Worked With
Sam Boodhoo, Dennis Koulatsos, Ahmed Baroud
July 01, 2016
Spectacular salesperson Danaj. Great experience. New experience with this Dealer. My salesperson Danaj was 5 star. She picked up my vehicle from another Koons dealership in Silver Spring MD and it wa New experience with this Dealer. My salesperson Danaj was 5 star. She picked up my vehicle from another Koons dealership in Silver Spring MD and it was ready for pickup the following day. She took time to explain every feature on the car and even offer to come to my home if needed for further explanation. I would buy from them in the future. More
by earmiger
Employees Worked With
Sam in Finance, Tom Snyder, Paul Sarandos, Danaj Edmond
June 26, 2016
Lawsuit It's a shame that I had to take Koons to court to prove that they misdiagnosed my truck. Paid $800 for repair, brought back 2 more times for same pro It's a shame that I had to take Koons to court to prove that they misdiagnosed my truck. Paid $800 for repair, brought back 2 more times for same problem for them to say on 3rd visit oh you actually need a transmission.. xxxx no give me my $800 back! They refused. Glad the judge agreed with me! Even after I won judgement, got a semi run around until I emailed next steps! Oh btw.. It turned out I didn't need a $3000 transmission. It was repaired for $460 (transmission hose) Another misdiagnosis! You would think the dealer would be better than a corner garage right? NOT!! More
by Eve1ed
Employees Worked With
Dennis Koulatsos
June 23, 2016
My Experience Both are salesman (Josh) and the finance manager did a wonderful job getting me into the SUV that I wanted with the payment where I was happy with. No Both are salesman (Josh) and the finance manager did a wonderful job getting me into the SUV that I wanted with the payment where I was happy with. Not to mention the food that we enjoyed while we were there. More
by Reid Wilson
Employees Worked With
Joshua Oh
June 14, 2016
Quick and very helpful. Just got my used 2012 Honda Civic Si today and I was extremely pleased with Derek's help. He was friendly, honest, and very helpful. Thanks again Dere Just got my used 2012 Honda Civic Si today and I was extremely pleased with Derek's help. He was friendly, honest, and very helpful. Thanks again Derek! More
by Vpilius
Employees Worked With
Derek Lewis
June 11, 2016
tough to WoW me but she did Danaj Edmond has to be one of the best sales professionals I'v ever dealt with in 40+ years of buying new Fords. I have bought here at Koons Baltimore Danaj Edmond has to be one of the best sales professionals I'v ever dealt with in 40+ years of buying new Fords. I have bought here at Koons Baltimore before and they have stepped up there customer service since last time and that's just AWESOME. The process was very timely , courteous and customer focused. I am very impressed. Thank you Danaj and Koons. Wow. C DeWind US Army retired More
by connie dewind
Employees Worked With
Danaj Edmond
