Koons Baltimore Ford

Excellent experience at Koons Baltimore This is the second car we've purchased from Koons Ford Baltimore. Our experience with our salesperson, Ji Kim, as well as Finance were very pleasant. This is the second car we've purchased from Koons Ford Baltimore. Our experience with our salesperson, Ji Kim, as well as Finance were very pleasant. Everything was straightforward and surprisingly efficient. We would recommend them highly and would certainly go back in the future. More

Excellence Koons Ford gave me excellent customer service. They treated me with respect and helped me pick a color that I wanted. They tried to made me comforta Koons Ford gave me excellent customer service. They treated me with respect and helped me pick a color that I wanted. They tried to made me comfortable with the process. I am very satisfied with my car. More

Spectacular salesperson Danaj. Great experience. New experience with this Dealer. My salesperson Danaj was 5 star. She picked up my vehicle from another Koons dealership in Silver Spring MD and it wa New experience with this Dealer. My salesperson Danaj was 5 star. She picked up my vehicle from another Koons dealership in Silver Spring MD and it was ready for pickup the following day. She took time to explain every feature on the car and even offer to come to my home if needed for further explanation. I would buy from them in the future. More

My Experience Both are salesman (Josh) and the finance manager did a wonderful job getting me into the SUV that I wanted with the payment where I was happy with. No Both are salesman (Josh) and the finance manager did a wonderful job getting me into the SUV that I wanted with the payment where I was happy with. Not to mention the food that we enjoyed while we were there. More

Quick and very helpful. Just got my used 2012 Honda Civic Si today and I was extremely pleased with Derek's help. He was friendly, honest, and very helpful. Thanks again Dere Just got my used 2012 Honda Civic Si today and I was extremely pleased with Derek's help. He was friendly, honest, and very helpful. Thanks again Derek! More

tough to WoW me but she did Danaj Edmond has to be one of the best sales professionals I'v ever dealt with in 40+ years of buying new Fords. I have bought here at Koons Baltimore Danaj Edmond has to be one of the best sales professionals I'v ever dealt with in 40+ years of buying new Fords. I have bought here at Koons Baltimore before and they have stepped up there customer service since last time and that's just AWESOME. The process was very timely , courteous and customer focused. I am very impressed. Thank you Danaj and Koons. Wow. C DeWind US Army retired More

Great service! I did not buy my vehicle from Koons but the service department treated me like family. Had safety recall, and they scheduled my appointment for the n I did not buy my vehicle from Koons but the service department treated me like family. Had safety recall, and they scheduled my appointment for the next day. I purchased my vehicle from another local dealer who informed me that i had to wait 10 days until they could correct a safety issue concerning my fuel tank. Thanks Koons! More

I Love Koons! Thanks for all your help you really help me and guide me to take the best deal and option!!! Thanks Alex and Harry+ If you need help and find the Thanks for all your help you really help me and guide me to take the best deal and option!!! Thanks Alex and Harry+ If you need help and find the best deal, you need go to Koons! ????? More

Wonderful Service Derek Lewis provided excellent service in selling me my new car. He was courteous and even provided a follow up to make sure I was enjoying my new car Derek Lewis provided excellent service in selling me my new car. He was courteous and even provided a follow up to make sure I was enjoying my new car. KOONS FORD ROCK! More