Koons Baltimore Ford

By far the best experience I have had with a vehicle purchase. Matt was very professional and exceeded all of my expectations. I will continue to visit koons in the future purchase. Matt was very professional and exceeded all of my expectations. I will continue to visit koons in the future More

Mark was great. I live approximately 2 hours away from this dealership and my time is very valuable to me. This is something that I stressed over and over. I didn't want to be given the run around with pr this dealership and my time is very valuable to me. This is something that I stressed over and over. I didn't want to be given the run around with pricing and have a dealer pull the old bait and switch on me. Mark made this car buying experience very easy. He was able to get me a price that was within my range and all I had to do was come in, sign a couple of papers, and drive away in my new vehicle. It was well worth the trip. I will definitely recommend this dealership and Mark Rodgers to all of my family and friends. More

I went back and forth between a couple different dealerships trying to get the highest trade in value for my previous car. After getting what I thought was a very good offer I decided to see what Ko dealerships trying to get the highest trade in value for my previous car. After getting what I thought was a very good offer I decided to see what Koons Baltimore Ford could do. Mark greeted me at the door and had the car I was interested in ready to go. I told him the numbers I needed to see to make the deal, and he made it happen without question. The offer I received for my trade was considerably higher than the offers other dealerships had made me. In addition Mark stayed in contact with me helping me find the best price to have leather installed in my new car. I was overall very happy with my experience and would recommend this dealership as well as Mark to anyone looking to buy a car. More

Mark was great to work with! He was upfront about pricing and willing to help out any way he could. I have already recommended him to friends looking to buy a new car. and willing to help out any way he could. I have already recommended him to friends looking to buy a new car. More

We were very pleased to work with Matt Stoudt at Koon’s Ford. Matt took the time to answer our questions and patiently demonstrate the major features of the car. We did not feel rushed or pressured. Matt Ford. Matt took the time to answer our questions and patiently demonstrate the major features of the car. We did not feel rushed or pressured. Matt was the utmost professional and provided us with outstanding customer service. We would not hesitate to recommend him and greatly appreciate all he did to make our car buying experience so pleasant. More

I originally made contact with Matt Stoudt via the Koons Ford website and he was prompt with the quote and other information I requested via email. My car buying experience at the dealership was again a ver Ford website and he was prompt with the quote and other information I requested via email. My car buying experience at the dealership was again a very smooth process. I was impressed with Matt and the entire team at Koons Ford. I would definitely recommend Koons to friends, family, and colleagues that are looking for new vehicles. More

Matt helped us very friendly and patiently to find our car. There was no pressure at all. We really had the impression to be talking with an honest partner who wanted us to have a great experience and be car. There was no pressure at all. We really had the impression to be talking with an honest partner who wanted us to have a great experience and be completely satisfied. At the end he even drove me to the bank with his private car when problems with my check occured. Very different from what we experienced elsewhere! More

I had a very enjoyable experience at Koons Ford of Baltimore. It was well worth my trip from Annapolis, MD. I recieved friendly informative service with excellent pricing. My husband plans on purchas Baltimore. It was well worth my trip from Annapolis, MD. I recieved friendly informative service with excellent pricing. My husband plans on purchasing an work vehicle from them. Finally, service with "INTEGRITY". More

We are returning customers to the Koons Ford and specifically to work with Matt Stoudt. He is very professional, knowledgeable and kind person. Our experience during this visit was very pleasant. We specifically to work with Matt Stoudt. He is very professional, knowledgeable and kind person. Our experience during this visit was very pleasant. We were making decision for some time and through the process, Matt was very patient and supportive. No pressure. All promises were fulfilled and all the questions were answered. Final step with Carol Walker was very pleasant as well. She made us feel welcome and was going out of her way to make this final step as comfortable as possible. Thank you. More

This was the easiest transaction I have had in 40 years of car buying. I was treated respectfully by all the staff I met and the transaction required the minimum of haggling. It was also very efficient to of car buying. I was treated respectfully by all the staff I met and the transaction required the minimum of haggling. It was also very efficient to get from agreeing a deal to closing. I had visited 5 dealers in total. The other four increased their part-exchange price significantly to match Koons Baltimore only when they understood I had a better offer. I chose to go with Koons as they were "upfront". More