Koons Baltimore Ford

I had gone to Koons Ford about 18 months ago and did not have a good experience. I was looking for a new car and when I entered my zip code it refered me to Koons I was however trying to reach Apple Ford in have a good experience. I was looking for a new car and when I entered my zip code it refered me to Koons I was however trying to reach Apple Ford in Columbia Md. Matt happen to call me before I had the oppurtunity to contact Apple. He was so professinal and polite I decided to give Koons another try. I am very glad I did. After this experience I will recommend them to friends and family and will probably purchase another car from them within the next few months. More

Car buying has been always issue with me; I was need of a new car and Koons were suggest by a coworker. I went there during my lunch break, was immediately greeted by Mr. Farajii Muhammad who answered all qu new car and Koons were suggest by a coworker. I went there during my lunch break, was immediately greeted by Mr. Farajii Muhammad who answered all questions and went to work on what was a exploratory visit. Another note worthy of comment-Instead of holding me captive to get a sell, Mr. Muhammad was very much aware of my time constraint and set me up with an appt. for a second visit. Second day, I watch Farajii running around taking care of my issues and concerns; by end of the day I drove away with a new vehicle, satisfied with the whole transaction and relieved at the ease of buying a new car. I do and will recommend Koons and Mr.Farajii Muhammad to my family and friends. Thank You. More

I was very skeptical about the "WOW" price advertisements, but when the online sales rep sent me the price I really did say, WOW! When I went the next day to test drive and purchase the veh advertisements, but when the online sales rep sent me the price I really did say, WOW! When I went the next day to test drive and purchase the vehicle, I was met at the door and was quickly helped. My sales rep Matt was accommodating and very knowledgeable about the features of the car and we had a pleasant conversation while on the test drive. The Finance guy was excellent. He was able to explain the value of some of the add-on services and there was no high pressure maneuvering on his part. I even learned why dealerships still use 25 year old dot-matrix printers. From step one to driving away Koons Ford Baltimore exceed all my expectations and made this my first pleasant car buying experience. More

The dealer was great to deal with. I recieved a great price and the finance process was efficient. The whole car buying experience was possitive. price and the finance process was efficient. The whole car buying experience was possitive. More

There are always a lot of choices when you are considering where to purchase your vehicle. I came into the search not really sure of whether I wanted to purchase a new vehicle or not. My experienc considering where to purchase your vehicle. I came into the search not really sure of whether I wanted to purchase a new vehicle or not. My experience with Ray helped my make my decision (I purchased). Ray is a very personable person but professional as well. This was a no hassle process and everything on the final contract was as verbally discussed. I have dealt with dealers that will say anything to get you into the door and then throw a curve at the end. This was not that type of dealer, that’s why they got the sale. More

Drove 200+ miles to purchase a 2012 Boss 302. Had great and persistant contact with salesman (matt stoudt.) Was kindly greeted upon entering the dealership. Facility was clean and professional. Staff fa and persistant contact with salesman (matt stoudt.) Was kindly greeted upon entering the dealership. Facility was clean and professional. Staff facilitated the sale of the vehicle and gave exactly what I expected for the vehicle I was trading in (honda s2000 cr.) Financing was skill fully handled by Miss Carol who was even able to get additional funding back to me from an existing warranty on the vehicle traded in. overall great experience, would definitely recommend this dealership and do business with them again. More

My wonderful experience at Koons Ford began with my first email request about the 2012 Ford Fiesta. I received a quick response from the General Manger Dennis Koulatsos on the availability and price of the c email request about the 2012 Ford Fiesta. I received a quick response from the General Manger Dennis Koulatsos on the availability and price of the car I wanted. He was pleasant, honest, and extremely professional throughout the entire process. The professionalism and friendly atmosphere did not stop there! I spoke to and emailed other members of the staff who were also very pleasant and professional I can only remember a few I dealt with by email (Steve Ageloff - lead settlement officer & Tom Snyder - New Car Sales Manger). There was also one gentleman on his break in the waiting room who was talking to my friend as she waited for me who I found very enthusiastic so needless to say I will definitely be coming back to Koons Ford Baltimore for all of my future purchases. Thank you all for your professionalism and kindness!!!! More