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Koons Baltimore Ford

Baltimore, MD

4.1
681 Reviews

6970 Security Boulevard

Baltimore, MD

21244

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Showing 681 reviews

April 18, 2011

Worked with my fiance to purchase her a new 2011 Fusion, most of the prep work was done via email, was in and out in about hours time. Shaeed was very helpful, polite and professional. Excellent car and pri More

by baddbare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saheed
April 18, 2011

I purchased a car and was so happy with the outcome that when my car was in a small accident I wanted to back to them and have them fix it. I live about 35 minutes away from the dealership but the extra dr More

by ShellyLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Roy and Keith O' Conner, Kevin Roy
April 16, 2011

This dealership is very responsive to any and all questions. I leased one vehicle from here 3 years ago and decided to go back once that lease was up. the dealership is clean, friendly and the staf More

by eonassau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith OConnor
April 10, 2011

This dealership was great when it came to servicing my Expedition. The service writer knew what to ask and made sure that I was advised of everything before the service was initiated. When they found a More

by HSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny, Larry & Tom Miller, Dennis Koulatsos
April 10, 2011

We really appreciate the flexibility of the sales team in meeting our schedules to purchase our new Escape. Dennis and Saheed were extremely helpful. Since our purchase, we are considering buying a car for More

by sonnynkris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis and Saheed, Dennis Koulatsos
April 08, 2011

What a great car buying experience. Top to bottom the best ever. From the price, to the financing, to delivery, Koons was on top of every aspect of the sale. They were warm, gracious and not pushy at a More

by mikes2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis, Keith, Tom, Dennis Koulatsos, Tom Snyder
April 08, 2011

I thoroughly enjoyed my visit / experience at Koons Ford of Baltimore on Security Blvd. What made it even better was the fact that I was able to purchase a brand new Mustang GT the day prior to my birthday More

by ch96mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Snyder (salesman) Dennis Koulatsos (Mgr), Dennis Koulatsos, Tom Snyder
April 05, 2011

Best place I have have ever bought cars. Have bought four cars there and numerous friends whom I have referred bought cars there. Everyone is delighted. The sale is just the beginning of a great experience. More

by BobbyLoeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Koulatsos and Norman Dowdy, Dennis Koulatsos
April 05, 2011

The dealership is professionally run and managed, all the people I have delt with over the last 5 years are friendly and very helpful. My vehicles have been serviced there for the last 5 years and have alwa More

by Steveboblooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Crouch Dennis Koulatsos, Dennis Koulatsos
March 28, 2011

My salesmen was incredibly knowledgeable and helpful. I have never bought a new car before where the salesman knew more than I did. The only thing better than that was the fact that I was in and out in les More

by catwalk500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pete and mike, Rudolph "Pete" Dixon
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