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Koons Baltimore Ford

Baltimore, MD

4.3
739 Reviews

6970 Security Boulevard

Baltimore, MD

21244

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Showing 739 reviews

June 28, 2011

I have always dreaded the car buying process and have never been very fond of car salesmen, but my experience at Koons Ford, and with Keith, was very pleasant. I never felt as though I was a number or a More

by reneey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith O'Connor
June 27, 2011

Me and my wife bought a 2011 Ford Edge Se on June 25. We are both very happy with our purchase. I got a decent amount for my trade-in and a great price for our new car. Our salesperson was Tom Snyder. He More

by carbuncle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Snyder, Tom Snyder
June 26, 2011

I purchased my vehicle from Koons Ford in 2001. Since then, I will only let Koons Ford service my vehicle. I truly appreciate their knowledge and service to my vehicle. More

by sexyhips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Miller
June 25, 2011

There are dealers closer to me but Koons Ford is worth the drive because of there excellent service and better deal. I recommend Koons Ford to my friends that are looking to buy a Ford. also my next Ford More

by smokey1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lowery
June 25, 2011

I always dread going into a dealership and being turned away, or frowned upon due to my credit score or price range. I tend to be a harder person to deal with as I always nit pick every little thing. I cur More

by amandacote21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Coy, Dan Coy
June 24, 2011

My service experience at Koons ford of Baltimore was exceptional! Tom miller was a great help to to me. He got my truck in right away. It was fixed in a neat, clean and timely manner. With no doubt in m More

by Lshi21658
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom miller
June 24, 2011

service was great. car was fixed perfectly. staff was friendly. service was speedy. entire experience as extremely quick and easy. we are very pleased with the entire service and would return and recomme More

by momkala69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
June 24, 2011

From the moment I walked into the dealership, the reception staff as well as all the employes in the showroom exhibited a true friendliness and camaraderie with each other. I knew if they treated ea More

by kengbmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY BALDWIN, Ray Baldwin
June 24, 2011

Service was great. Tom Miller was a big help in getting my truck fixed quick and done well. I will deffinately go here for any future work. I would recommend them to all of my friends. More

by Ford4life94
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Miller
June 22, 2011

My experience with Koons Ford was very informative. The end result was purchasing a new for focus which I love. My salesman Mark was very attentive in satisfying my needs and my affordability. More

by ron5416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dixon
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