Koons Baltimore Ford

This dealership is very responsive to any and all questions. I leased one vehicle from here 3 years ago and decided to go back once that lease was up. the dealership is clean, friendly and the staf questions. I leased one vehicle from here 3 years ago and decided to go back once that lease was up. the dealership is clean, friendly and the staff is very knowledgable. Keith was fantastic to work with and i would go back again. More

We really appreciate the flexibility of the sales team in meeting our schedules to purchase our new Escape. Dennis and Saheed were extremely helpful. Since our purchase, we are considering buying a car for meeting our schedules to purchase our new Escape. Dennis and Saheed were extremely helpful. Since our purchase, we are considering buying a car for the business and a car for our 16 year old. Thank You! More

This dealership was great when it came to servicing my Expedition. The service writer knew what to ask and made sure that I was advised of everything before the service was initiated. When they found a Expedition. The service writer knew what to ask and made sure that I was advised of everything before the service was initiated. When they found a need to address another issue on my vehicle, the service provider made sure I was informed before any additional service was initiated. The prices were very competitive! I would strongly recommend the service and body department to anyone, since I have used both. In fact I have taken verhicles that were not Fords to their body shop and found their work to be impecable. In my humble opinion, you won't go wrong using Koon's Ford of Baltimore for any type of auto repair. Addtionally, I purchased my Expedition at this dealership and the purchasing experience was second to none. The price was right and the sales people, and in particular the General Manager did not play games and told me up front was the bottom line price. This price too was very competitive. More

I thoroughly enjoyed my visit / experience at Koons Ford of Baltimore on Security Blvd. What made it even better was the fact that I was able to purchase a brand new Mustang GT the day prior to my birthday of Baltimore on Security Blvd. What made it even better was the fact that I was able to purchase a brand new Mustang GT the day prior to my birthday !!!! The sales team at Koons on Security Blvd made it possible for me to get MY dream car on MY Birthday. Thanks guys !!!! More

What a great car buying experience. Top to bottom the best ever. From the price, to the financing, to delivery, Koons was on top of every aspect of the sale. They were warm, gracious and not pushy at a best ever. From the price, to the financing, to delivery, Koons was on top of every aspect of the sale. They were warm, gracious and not pushy at all. They got me the exact car that I wanted down to every detail. Service on the car has been just as amazing. Great dealership! More

Best place I have have ever bought cars. Have bought four cars there and numerous friends whom I have referred bought cars there. Everyone is delighted. The sale is just the beginning of a great experience. cars there and numerous friends whom I have referred bought cars there. Everyone is delighted. The sale is just the beginning of a great experience. The service and body shops provide outstanding service and conscientious, quality work. Koons Baltimore Ford is THE place to go for all automotive needs. More

The dealership is professionally run and managed, all the people I have delt with over the last 5 years are friendly and very helpful. My vehicles have been serviced there for the last 5 years and have alwa people I have delt with over the last 5 years are friendly and very helpful. My vehicles have been serviced there for the last 5 years and have always been ready on time and all the work was completed. I have purchased 3 vehicles from Koons over the last 4 years and I will continue to purchase future cars and recommend to anyone looking for a Ford to go and see Koons Ford Security before they make the final decision. More

My salesmen was incredibly knowledgeable and helpful. I have never bought a new car before where the salesman knew more than I did. The only thing better than that was the fact that I was in and out in les have never bought a new car before where the salesman knew more than I did. The only thing better than that was the fact that I was in and out in less than an hour. The combined effort of speed and expertise made me feel more than comfortable in spending as much money as I did on a new truck. Thankfully Ford is making high quality trucks now like they always have, even back when my grandfather bought them. I had actually called before I went up there, and my salesperson sounded great on the phone that it was actually a real pleasure to get there and find he was exactly who he says he was and he never played any games with me. overall just a great place to buy from. my wife has her eye on a new edge and I don't plan on even shopping around for one......just going to go right back to koons on security. More

Absolutely the best new car experience I have ever had. Bought a 2011 Mustang V6, price fair, trade in great, treatment exceptional. Everyone at the dealership is so nice,especially Rick and the finance g Bought a 2011 Mustang V6, price fair, trade in great, treatment exceptional. Everyone at the dealership is so nice,especially Rick and the finance group. Outstanding customer service, would not have bought the car otherwise. Impressive dealership. More