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Koons Baltimore Ford
Baltimore, MD
754 Reviews
Here at Koons Ford Of Baltimore, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 02, 2025
I have been to koons for many years I have bought 4
new cars i will always be back especially if I have someone like Logan as my sales person
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by Bunny
Employees Worked With
Logan
September 26, 2025
My customer service rep Kara made my experience easy and
smooth. She provided me with a Lyft to work and back to the dealership with no problems.
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by kimwilliams814s
Employees Worked With
None
September 19, 2025
Great service as always nice friendly customer service.
Jay Steward was a great help. No complaints
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by Mrperry811
Employees Worked With
Jay Steward
Dealership Inventory (478 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
