Koons Falls Church Ford

Mercy was very helpful in choosing my daughters dream car. Awesome customer support. Thank you car. Awesome customer support. Thank you More

We are pleased with the sales and customer service we have received at Koons Ford. have received at Koons Ford. More

This is my 6th car from Koons always Happy with them , so I need to thanks. I need to thanks. More

Koons Ford accepted my car for servicing without an advance reservation, diagnosed my car’s problems, provided me an accurate estimate, and got me back on the road quickly. advance reservation, diagnosed my car’s problems, provided me an accurate estimate, and got me back on the road quickly. More

Need professional people to give customers good services not to robb people and stop scaming people and to give the rights of the customers not to take their rights. not to robb people and stop scaming people and to give the rights of the customers not to take their rights. More

The service tech I cheerIs Koons Ford’s John BeerHere The service tech I cheer Is Koons Ford’s John Beer Here Here Here Here! The service tech I cheer Is Koons Ford’s John Beer Here Here Here Here! More

I have bought numerous vehicles over the last 50 years. Jacob found the vehicle I was looking for, delivered it to my doorstep NO HASSLE. Very happy and will continue to work with Jacob, manager Hores, and Jacob found the vehicle I was looking for, delivered it to my doorstep NO HASSLE. Very happy and will continue to work with Jacob, manager Hores, and finance manager Dean. More

What a disgrace wants to charge 30k markup on ford lightning and demand a 5k depositthay is forfeited if you change your mind.. Boycott this place. How low does a business have to be to try to rip off lightning and demand a 5k depositthay is forfeited if you change your mind.. Boycott this place. How low does a business have to be to try to rip off customers. More

I wish I could give them 0/5 stars. This was the worst dealership I have ever dealt with. Poor communication. Scamming left and right. Sold me a lemon and now I can't reach anyone to have it fixed. Worst dealership I have ever dealt with. Poor communication. Scamming left and right. Sold me a lemon and now I can't reach anyone to have it fixed. Worst experience I have ever had buying a car. Go to their competition. More

Very bad experience, they tried to rip me off. I called in advance to check the new Ford Mustang mach-e and I was told over the phone that they had two cars available at the dealership,I booked appointment in advance to check the new Ford Mustang mach-e and I was told over the phone that they had two cars available at the dealership,I booked appointment for the next day morning ,went there test drove the car and I was ready to move forward with the purchase,here comes the best part of the story.They brought me the paper with the options to choose and the itemized price.I was shocked, the MSRP was $46895,sales tax was $3946 on top of the MSRP they added $10000 market adjustment because of the chip shortage and another $1850 transportation charge on top of the $1100 destination charge that was included on the msrp not mentioned here their $899 document fee the most expensive I ever seen.They brought the final price up to $67884 professional thieves trying to take advantage of the market situation, but this is not an honest business. I was able to get the same car in Maryland for the MSRP sales tax and $150 dealer fees so less than $50000.Shame on you Koons More