Koons Falls Church Ford

Horrible manager I bought a 2015 Audi last Friday with no report regarding any damages or issues. When I test drove the vehicle it was raining and there was a sale sti I bought a 2015 Audi last Friday with no report regarding any damages or issues. When I test drove the vehicle it was raining and there was a sale sticker that was covering a crack on the windshield. The next morning, once I had already purchased the vehicle, I noticed the crack. I emailed the Koons sales associate immediately and was invited to come back to the dealership for inspection. Additionally, I noticed a substantial oil leak below the vehicle this past weekend. Today they worked on oil leak but refused to fix windshield crack with the explanation that the car has passed inspection. Therefore, be careful there as I had a very poor experience there. More

great buying experince I had a great buying experience at Koons falls church with Russel Walker I highly recommend him to any one looking a for a great buying experience . T I had a great buying experience at Koons falls church with Russel Walker I highly recommend him to any one looking a for a great buying experience . The team at koons was awesome! More

excellant Excellent process throughout, easy to deal with, great price, easy transaction, wonderful sales associate, very friendly, Said Sheibani was very helpf Excellent process throughout, easy to deal with, great price, easy transaction, wonderful sales associate, very friendly, Said Sheibani was very helpful and patient and found the truck we were looking for!!! AA++ More

Great experience through the whole process. I was looking for a used car with low mileage. I had the car in mind that I wanted but it was hard to find one where I live. I saw one listed one the I was looking for a used car with low mileage. I had the car in mind that I wanted but it was hard to find one where I live. I saw one listed one the internet and called and explained the price I wanted to pay without all the back and forth negotiations since I was driving about 70 miles. We made a deal on the phone so when I got there it was just like we discussed. My wife and I loved the car and bought it (thanks Darnell) and thanks to Tut the sales person. We also decided to buy the Premium Extended Warranty which Aman was a big help. Thanks to the whole team. More

Gideon is the best!!! Yeah Yeah! I can't be more happier with Gideon and the sales team here! I needed an easy transaction and friendly service... Really at the end of the Yeah Yeah! I can't be more happier with Gideon and the sales team here! I needed an easy transaction and friendly service... Really at the end of the day doesn't everyone just want a professional experience! Thanks so much Gideon and crew. More

The best since 1964 Our family has bought here since they opened in 1964 and I've been buying here since 1976 why go any where else. The are the best.!!!!! Our family has bought here since they opened in 1964 and I've been buying here since 1976 why go any where else. The are the best.!!!!! More

Excellent Service My wife and I were looking to purchase a new commuter car. Russel was very helpful, and found us an excellent new commuter car. We did not have to l My wife and I were looking to purchase a new commuter car. Russel was very helpful, and found us an excellent new commuter car. We did not have to look any further. Russel showed us a 2014 Ford Focus with low milage that we fell in love with. Would and have already recommended this place to others. Additionally, he provided us an excellent deal on our trade in. More