Koons Falls Church Ford

Exceptional Customer Experience! Ask yourself ~ Do you want an "Ok, good experience" or "do want an Exceptional Outstanding Wow Ford buying experience"? If you don't just want t Ask yourself ~ Do you want an "Ok, good experience" or "do want an Exceptional Outstanding Wow Ford buying experience"? If you don't just want to settle, then run (not walk) for a visit with Mike Lopes and Russ Walker at the Koons Falls Church Ford Dealership! It's not only about buying a great automobile- but being able to enjoy the experience with a professional, responsive and friendly staff. Mike Lopes, Russ Walker, as well as Kenny in the Finance Dept.and Sean March in Service have made us lifelong clients and friends! Thank you! More

Excellent experience Nhial Tut was very helpful when I bought my new car. He was patient and knowledgeable and made it a nice experience. He was nice and friendly and I wo Nhial Tut was very helpful when I bought my new car. He was patient and knowledgeable and made it a nice experience. He was nice and friendly and I would recommend him to friends and family. I am very pleased with my new car. Thank you so much! More

Very good experience. The service I experienced was great, the sales person Mr. Tut was great. I would recommend Koons of Falls church. I would definitely family and friend The service I experienced was great, the sales person Mr. Tut was great. I would recommend Koons of Falls church. I would definitely family and friend to come by and visit. More

Jerry Seaton Jerry was extremely helpful in getting my vehicle fixed as soon as possible. I was out of town when my car broke down, so I was understandably frustra Jerry was extremely helpful in getting my vehicle fixed as soon as possible. I was out of town when my car broke down, so I was understandably frustrated with my situation. As soon as I got to the service center Jerry made it clear he was there to help me. He went above and beyond to get my car prioritized, fixed, and out the door as quickly as he could. More

2017 F 150 I purchased a 2017 F150 from Freddie at Koons Ford in Falls Church. Freddy was extremely easy to work with very knowledgeable and answered all my ques I purchased a 2017 F150 from Freddie at Koons Ford in Falls Church. Freddy was extremely easy to work with very knowledgeable and answered all my questions. He made me feel comfortable from the moment he greeted me and I truly feel that he was being sincere from A to Z. I also work with Nick one of the sales managers great guy very personable he made me feel comfortable from the beginning and because of those two guys is a reason that purchased a vehicle. Everything went smooth and I was in and out of there in two hours. I'm very happy with my truck and I will recommend the dealership to anyone that asks. Regards Robert K. Castillo More

Great service and great personnel I had a great buying experience at Koons Ford at Falls Church. The salesman, Russel Walker, was very friendly and professional. He was able to help fi I had a great buying experience at Koons Ford at Falls Church. The salesman, Russel Walker, was very friendly and professional. He was able to help find me the perfect car, as well as give me a great deal! Everyone here was very helpful, I would definitely recommend this dealership for anyone looking to buy new and used cars! I have a business and I will continue to buy vehicles from this auto dealer. If you go to this dealership, make sure to ask for Russel Walker he will make your buying experience a good one. More

Great service !!! Amazing service and place to look and buy cars , especially helpful and nice I found Ayla who's working there. She was very knowledgeable, helpful, a Amazing service and place to look and buy cars , especially helpful and nice I found Ayla who's working there. She was very knowledgeable, helpful, and friendly nice person. I would definitely to come back there More

Mr.Tut is a patient, professional customer-centered salesman Very happy with my purchase thanks to the time and professionalism by Mr. Nihal Tut! The dealership made sure we were comfortable and Mr. Tut made th Very happy with my purchase thanks to the time and professionalism by Mr. Nihal Tut! The dealership made sure we were comfortable and Mr. Tut made the car buying experience far more pleasant. More

Perfect service Service and Ayla was awesome. I was looking for a specific vehicle and they had one. Upon arrival I was immediately taken for a test drive. The staff Service and Ayla was awesome. I was looking for a specific vehicle and they had one. Upon arrival I was immediately taken for a test drive. The staff was professional . More

Summarize my experience at Koons Ford Hello Mr. Koons My mame is Marvin Fennell...very satisfied customer! I recently purchased a vehicle from your Falls Church location, a Ruby Red Fo Hello Mr. Koons My mame is Marvin Fennell...very satisfied customer! I recently purchased a vehicle from your Falls Church location, a Ruby Red Ford F-150 pickup truck. A truck I've wanted for years. I'm writing to express my sincere gratitude to an exceptional employee you have on your staff, Mr. Nhial Tut whom made my experience there very pleasant. Mr. Tut was very courteous, professional, and knowledgeable. In my opinion he is an asset to your organization. With the exceptional care I received from Mr. Tut, and the great experience I encountered at Koons Ford I would highly recommend my friends and family to reach out to Mr. Tut, if they were indeed in the market to purchase a vehicle. Best regards! More