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Koons Falls Church Ford
Falls Church, VA
643 Reviews
Our experienced staff has helped many people get into the car that they want and we want to help you too. Browse our new Ford inventory, featuring the Escape, Explorer, F-150, Focus and Mustang, or search for a used car, to find the vehicle of your dreams.
If you need a car loan check out our finance page to start the process. If you need parts or service don't forget about our talented Ford repair technicians and Ford parts professionals. Koons Falls Church Ford strives to provide the best sales, service, and experience possible to make your car buying process stress free.
Don't take our word for it, come down to 1051 E Broad St, Falls Church, Virginia and see the Koons Falls Church Ford difference for yourself! We are proud to serve our friends in the greater Washington DC area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:30 PM
Tuesday 6:30 AM - 7:30 PM
Wednesday 6:30 AM - 7:30 PM
Thursday 6:30 AM - 7:30 PM
Friday 6:30 AM - 7:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 643 reviews
February 16, 2017
Great Experience Tut is a pleasure to work with and an overall good guy. Very happy with the vehicle and the service!! I would recommend asking for him by name to sche Tut is a pleasure to work with and an overall good guy. Very happy with the vehicle and the service!! I would recommend asking for him by name to schedule a visit. More
by Angell21
Employees Worked With
February 05, 2017
I got cheated ! Save yourself , don't buy from here BE CAREFUL AND SAVE YOURSELF ! Buying a car here has been the most humiliating and shameful experience of my life . The dealership is full of scamste BE CAREFUL AND SAVE YOURSELF ! Buying a car here has been the most humiliating and shameful experience of my life . The dealership is full of scamsters and people trying to cheat you with excessive sales pitches. I was unlucky and was cheated by the sales people to pay more than I should have. When I confronted the dealership of their scam , they said do whatever you can . It's my humble request if you still buy a car from here , please read the documents before you sign on them . I have already filed a complaint against them to the Attorney General's office and Better Business Bureau . If I don't get a response from them , I am planning to sue them . More
by Abhimanyu Pabba
February 02, 2017
Simply Outstanding I recently purchased a vehicle from Koons Ford Falls Church, and from the moment I entered the dealership I was greeted with a warm, friendly smile - I recently purchased a vehicle from Koons Ford Falls Church, and from the moment I entered the dealership I was greeted with a warm, friendly smile - complements of King Tut (i.e. Nhial Tut). Tut was very knowledgeable and extremely patient with me. When next in the market for a new vehicle, I would definitely purchase from Koons Ford, so long as Tut can assist me. Shout-outs to Russell Walter and Ken (Finance Mgr.) and Phil as well. Keep up the excellent work gentlemen. K.Prue (Washington, DC) More
by Happy Customer
Employees Worked With
February 01, 2017
We are very happy My name is Rosa Maria Alas, I would recommend koons of Falls Church and especially Mr. Nhaial Tut, was very helpful when we bought our new truck, he i My name is Rosa Maria Alas, I would recommend koons of Falls Church and especially Mr. Nhaial Tut, was very helpful when we bought our new truck, he is very professional and friendly person. Thanks Mr. Tut. More
by Marvin Nixon 1993
Employees Worked With
January 31, 2017
Excellent experience Nhial Tut was very helpful when I bought my new car. He was patient and knowledgeable and made it a nice experience. He was nice and friendly and I wo Nhial Tut was very helpful when I bought my new car. He was patient and knowledgeable and made it a nice experience. He was nice and friendly and I would recommend him to friends and family. I am very pleased with my new car. Thank you so much! More
by Mbellomo
Employees Worked With
January 31, 2017
Exceptional Customer Experience! Ask yourself ~ Do you want an "Ok, good experience" or "do want an Exceptional Outstanding Wow Ford buying experience"? If you don't just want t Ask yourself ~ Do you want an "Ok, good experience" or "do want an Exceptional Outstanding Wow Ford buying experience"? If you don't just want to settle, then run (not walk) for a visit with Mike Lopes and Russ Walker at the Koons Falls Church Ford Dealership! It's not only about buying a great automobile- but being able to enjoy the experience with a professional, responsive and friendly staff. Mike Lopes, Russ Walker, as well as Kenny in the Finance Dept.and Sean March in Service have made us lifelong clients and friends! Thank you! More
by Buck04
January 30, 2017
Thanks from Michigan!!!!! I wasn't the average customer, shopping on-line from 600 miles away, but working with Koons Ford (and especially with Tut's help) was so easy!!! I've I wasn't the average customer, shopping on-line from 600 miles away, but working with Koons Ford (and especially with Tut's help) was so easy!!! I've been blessed to work with Ford dealerships since the '80's and have loved my Ford cars and trucks, but this was really different. I'm now driving my "dream" Mustang - well, I bought the one next to the GT-350 ;) I had never seen the car except on-line, yet it felt like I was just down the road. Tut worked with me the whole way. The car was perfect. the experience wonderful, quick, efficient. ...and away I drove!!! Thanks for everything, folks. Mike More
by #mikefrommichigan
January 30, 2017
Loved Mr. Russell Walker Started a chat online one night, followup the next day was prompt and professional. Russell Walker was the best. The Dealership was fantastic everyone Started a chat online one night, followup the next day was prompt and professional. Russell Walker was the best. The Dealership was fantastic everyone was pleasant. We will be repeat customers from North Carolina and i will send everyone i know to Koon's Ford of Falls Church. More
by Suzanne
Employees Worked With
January 30, 2017
Very good experience. The service I experienced was great, the sales person Mr. Tut was great. I would recommend Koons of Falls church. I would definitely family and friend The service I experienced was great, the sales person Mr. Tut was great. I would recommend Koons of Falls church. I would definitely family and friend to come by and visit. More
by Asar
Employees Worked With
January 27, 2017
Jerry Seaton Jerry was extremely helpful in getting my vehicle fixed as soon as possible. I was out of town when my car broke down, so I was understandably frustra Jerry was extremely helpful in getting my vehicle fixed as soon as possible. I was out of town when my car broke down, so I was understandably frustrated with my situation. As soon as I got to the service center Jerry made it clear he was there to help me. He went above and beyond to get my car prioritized, fixed, and out the door as quickly as he could. More
by maggie
Employees Worked With
