Koons Falls Church Ford

Osman Aberra I give him a 5 star rating! There are not enough words to express my gratitude to Osman fir his professionalism, yet he made me feel like he was my I give him a 5 star rating! There are not enough words to express my gratitude to Osman fir his professionalism, yet he made me feel like he was my brother car buying with me. He made and otherwise stressful experience. .seamless and stress free! I would HIGHLY recommend his services to anyone. Koon's operates with such high standards, they make you feel like family from the moment you walk in the door! More

Very upset at the fact they lie to you just to get you to come to the store. You get here and it isn't what you expected. I was trying to purchase a car and th at the fact they lie to you just to get you to come to the store. You get here and it isn't what you expected. I was trying to purchase a car and they kept asking me to come in person. I explained that I've been through this process before and I wanted this to be smooth. I came the first time and I told them I did not want to come back unless the deal was solid. They had all paperwork so me being there was not necessary. Finally they told me everything is set all i need to do is come in and sign some papers to walk away with this car. Well me trusting them I came in and just like the first time I was misled.apparently I needed even more information. THIS SHOULD HAVE BEEN TAKEN CARED OF. They do not care about the customer, they just want the sale and will say anything to waste your time. I will never recommend this place. I've been to plenty of dealerships and this is the only one that was so misleading. If I could write to the owner I would. Yours truly, Very upset customer! More

Steering wheel audio system repair I took the car for a repair of the audio system on the steering wheel and they did very well, completing the repair in less time than initially expec I took the car for a repair of the audio system on the steering wheel and they did very well, completing the repair in less time than initially expected. More

Great Service! I've been shopping for a car for awhile now. I received help the minute I walked in by Osman Aberra. He was extremely friendly, attentive, and helpful I've been shopping for a car for awhile now. I received help the minute I walked in by Osman Aberra. He was extremely friendly, attentive, and helpful. He focused on what was important to me and found me a car. I walked away as a happy new car owner! Mr. Aberra really took care of all of my needs More

Third lease in a row from Koons Ford Another great experience with Koons Ford and Jeff Ottenberg. This is the third consecutive Ford I've leased with Jeff, and I'll continue to go back. Another great experience with Koons Ford and Jeff Ottenberg. This is the third consecutive Ford I've leased with Jeff, and I'll continue to go back. Jeff makes the leasing process simple and painless. He's more than willing to work with you to accommodate your vehicle and cost requirements. I highly recommend Koons Ford and Jeff. More

I love my Fusion!! Osman Aberra took his time to find me the right car. I love my Fusion. I will recommend this dealership and Osman to everyone. Thanks again to Koons F Osman Aberra took his time to find me the right car. I love my Fusion. I will recommend this dealership and Osman to everyone. Thanks again to Koons Ford. More

great experience many thanks to Osman Aberra for a great experience and a wonderful customer service. I'm very happy with my new car. It was an excellent recommendatio many thanks to Osman Aberra for a great experience and a wonderful customer service. I'm very happy with my new car. It was an excellent recommendation. More

Great service and professionalism Great overall experience even after the sale. Everyone was upfront and appreciative of my business. Will come back to koons for my next car/s! Great overall experience even after the sale. Everyone was upfront and appreciative of my business. Will come back to koons for my next car/s! More

Sold and Bought several cars Just recently sold my truck to Koon's, as always Jeff Ottenberg made the experience painless and effortless. I will be coming back to see Jeff soon on Just recently sold my truck to Koon's, as always Jeff Ottenberg made the experience painless and effortless. I will be coming back to see Jeff soon on the purchase of my new vehicle. Always a pleasure dealing with Jeff and Crew. More

Excellent service Russell Walker and Viktor made my first car purchase smooth and easy. They we really helpful in accommodating my needs and requirements. I would recom Russell Walker and Viktor made my first car purchase smooth and easy. They we really helpful in accommodating my needs and requirements. I would recommend this dealer to anybody. More