Koons Falls Church Ford

The whole buying experience was low pressure but Joe Bond and Joe Blanco answered my questions directly and quickly. Negotiating the deal was straightforward, I was always treated with respect, and I got a and Joe Blanco answered my questions directly and quickly. Negotiating the deal was straightforward, I was always treated with respect, and I got a truly fair price. Elizabeth Parker and Brandi Tovar made the the whole paperwork process much easier than I expected and Elizabeth Parker explained everything extremely well. I will go to Koons first when purchasing another car. More

Joe was absolutely wonderful to work with. He was extremely knowledgeable, professional and very nice. He didn't try to 'sell a car' - he tried his hardest to help us find what we needed for the pri extremely knowledgeable, professional and very nice. He didn't try to 'sell a car' - he tried his hardest to help us find what we needed for the price we wanted. We loved working with him and will definitely recommend him to others. More

I dealt with Ryan while trying to get special order parts for my car. He asked questions to make sure he had the right parts for me, and even came out to look at my car to be sure what he was ordering was c for my car. He asked questions to make sure he had the right parts for me, and even came out to look at my car to be sure what he was ordering was correct. It was a special part that couldn't be returned, and he wanted to be sure he got it right on the first try. He was nice and very knowledgeable with Ford Parts. I will definitely go back to Koons Ford and go to Ryan for parts in the future. More

Horrible to work with - lie, unethical, dont follow though on anything. Awful attitudes - overall worst experience ever!! Should be ashamed to call yourself a business. though on anything. Awful attitudes - overall worst experience ever!! Should be ashamed to call yourself a business. More

Jeff made the whole process so easy! I called him, told him the car that I wanted, and what I was willing to pay for the car. Not only did he have the exact vehicle, but he was able to beat the price I to him the car that I wanted, and what I was willing to pay for the car. Not only did he have the exact vehicle, but he was able to beat the price I told him. I will definitiely by another car from Jeff and Koons Ford. Easiest, most pain free car buying experience Ive ever had. More

We can here to check out and buy the new C-Max Hybrid. Viktor took took care of us and he was awesome. He also let us test-drive the new Escape to compare. He even organized some food, balloons and some d Viktor took took care of us and he was awesome. He also let us test-drive the new Escape to compare. He even organized some food, balloons and some drawing materials for our 4 year old daughter when started to be a bit cranky. We ended up with another car that just had more cargo space. But we had an absolutely great experience here and I can recommend this place and particularly Viktor. Thumbs up and keep up the excellent work! More

I was beyond impressed with Joe Bond and his expertise and professionalism when it came to my buying experience. At first, it was nice to know Joe used to be a mechanic, and rose to the ranks of salesman and professionalism when it came to my buying experience. At first, it was nice to know Joe used to be a mechanic, and rose to the ranks of salesman through Ford's team... not like the many other salespeople who seem to hop from dealer to dealer. Joe's knowledge of Ford's lineup is very impressive. He knew every element of the Focus I was looking at, and of the 4 salesmen I worked with looking for a car, he was the ONLY one to show me the actual engine of the car! The best part about my experience working with Joe was that I really felt like the experience was centered on what I wanted and could spend. I really didn't feel like Joe was trying to push me into a car or give me options or plans that I didn't want or need. I was also blown away when a buyer I had lined up to buy my car fell through, Joe called and offered to take my car as a trade-in, and gave me nearly double KBB for it. I would definitely recommend Joe and the entire team at Koons Ford. They made my first leasing experience as easy and pleasant as could possibly be! Thanks again Joe, see you next time! More

The reason why I gave it such a high rating is because of the awesome service that I got. I came to the dealership twice over a 3 week period. I bought a Ford Focus. First I test drove the base model. After the awesome service that I got. I came to the dealership twice over a 3 week period. I bought a Ford Focus. First I test drove the base model. After that I decided to give other brands a try. After reading reviews, I wasn't sure about brands (i.e. Dodge Dart). So I was looking through dealership inventory online and saw a beautiful Ford Focus hatchback with the appearance package. It was manual transmission. I bought it even though I didn't know how to drive it. My dad was in the test drive. We did all the paper work and picked the car up the next day, because we were there until 11pm when they were suppose to close at 9pm. So I really liked the professionalism. I would definitely recommend it. I am very happy with the car. Also great thanks to Viktor for his awesome help, He responded to my emails quickly and answered all my questions. More

My experience in the purchase of my vehicle with salesman Viktor Beshidze was quite frankly superb and a very pleasant one to say the least, not only did he display the utmost professionalism, courtesy and p Viktor Beshidze was quite frankly superb and a very pleasant one to say the least, not only did he display the utmost professionalism, courtesy and patience but he truly knows his products. I had shopped a few different places before and I can sincerely attest that none can measure to the level that Koons Ford and their whole team gives their customers. I am so pleased and amazed to know that this kind of customer service is still displayed in today' car buying world. Thank you to Viktor and the Koons Ford team. Respectfully, Gerardo Garcia More

Randy has been my service specialist for several years. I cannot say enough in praise of this young man. He is always friendly, courteous, and knowledgeable, keeping my 1997 van running in top condition. I h cannot say enough in praise of this young man. He is always friendly, courteous, and knowledgeable, keeping my 1997 van running in top condition. I highly recommend him and his service department. More