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Koons Falls Church Ford

Falls Church, VA

3.6
640 Reviews

1051 East Broad Street

Falls Church, VA

22044

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Showing 640 reviews

June 11, 2011

Best car dealership experience I've ever had, and my first one was in 1959. The salesman, Art Richmond, was patient, knowledgeable, and a true gentleman. He found us a car (2011 Ford Fusion SEL) with w More

by bsimpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Richmond
June 07, 2011

We purchased our first Ford from Koons Ford, Fall Church in 1993. We have purchased two more Fords since then, the latest in 2008. We have used Koons Ford to perform all the maintenance, service and repair More

by R J Noble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gabler, Randy Gabler
June 01, 2011

Geoffrey and I spoke early Monday - he told me what he had in stock and we agrred that I would drop by at 6:30pm to check it out. Geoffrey was ready the moment I arrived - took a test ride and sat down t More

by cattleman202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffery Cox
June 01, 2011

Randy gabler is the secret weapon at Koons Ford Falls Church - my father was the attorney for the Ford dealer back home and taught me that the Service Department was the source of customer loyalty - well More

by cattleman202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gabler, Randy Gabler
May 31, 2011

Soufiane listened to what we needed, and foundseveral cars for us to look at. We never felt pressured. We left within 4 hours, with the car in hand. This is the third car we've purchased from Koons, t More

by schneiderdc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
soufiane laamime, Soufiane Laamine
May 27, 2011

I went to Koon's Falls Church on Tuesday, May 3rd, knowing what I wanted to look at, having done a lot of research online. I was very quickly greeted by Abiel who was very friendly and offered to tak More

by Dwayngerous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiel Yohannes
May 27, 2011

I went over to Koon's Ford on a Sunday Afternoon and they were open, this was great. Try to test drive a car in Northern VA any other day of the week. I was immediately greated by Abiel who was very friend More

by cavman99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abiel Yohannes
May 26, 2011

I purchased a 2012 Focus from Jeff and, as usual, the experience was outstanding. This was the 19th Ford my family has purchased from Jeff. We still return to Koons Falls Church and Jeff Ottenberg for ou More

by pryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ottenberg, Jeff Ottenberg
May 24, 2011

Contacted Mike Bancroft about a Ford fusion that I saw online and fell in love. Mike suggested another fusion that had more safety features that I may like more. Since I have a 16 month old this is a grea More

by btlshushpuppies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Bancroft and Jeff, Jeff Ottenberg
May 23, 2011

The nicest, friendliest, low pressure people. Geoff was extremely helpful and completely informed easily answering any questions we had. The whole experience from beginning to end was professional and I fe More

by katekiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Cox
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