Koons Falls Church Ford

His courtesy, friendliness, listening ability and attention paid, and his willingness to really go above and beyond to show us a vehicle that would meet our needs and wishes was exceptional. Althoug attention paid, and his willingness to really go above and beyond to show us a vehicle that would meet our needs and wishes was exceptional. Although we have decided to keep our present car for a time, we will return to Koons Ford when we are ready. We really liked the car, and the respectful assistance that we were given. More

THIS WAS BY FAR THE BEST CAR BUYING EXPERIENCE I EVER HAD! MR. FISCHBEIN AND MR. OTTENBERG WERE THE MOST PROFESSIONAL PEOPLE I EVER DELT WITH IN THE AUTOMOTIVE BUSINESS! MR. FISCHEBEIN IS A HUDGE ASSET HAD! MR. FISCHBEIN AND MR. OTTENBERG WERE THE MOST PROFESSIONAL PEOPLE I EVER DELT WITH IN THE AUTOMOTIVE BUSINESS! MR. FISCHEBEIN IS A HUDGE ASSET FOR THE KOONS ORGANIZATION. I HIGHLY RECOMMEND THESE GENTLEMEN! More

I highly recommend Koons Ford and particularly Jeff Ottenburg. Jeff was extremely responsive to internet correspondance and was low pressure and we felt him to be honest and of great integrity! Jeff me Ottenburg. Jeff was extremely responsive to internet correspondance and was low pressure and we felt him to be honest and of great integrity! Jeff met the goals we had set and made buying a new vehicle a great experience for the first time in a long long time! I will highly suggest you visit Jeff if you are in the market for a new truck or car. I have had past experience with Koons service dept. and look forward to re-kindling that relationship. Sincerely, M. Klema More

Both Geoff and Jeff were very helpful in assisting us in the purchase of our new Ford Edge. The experience was pleasant and satisfying. I would recommend them to anyone looking for a new Ford. Our long-term the purchase of our new Ford Edge. The experience was pleasant and satisfying. I would recommend them to anyone looking for a new Ford. Our long-term relationship with Koons Ford for maintenance on previous automobiles has also been very good. More

2011 Ford Fusion - By far, my best car shopping experience ever! Geoff Cox and Mike Bancroft could not have been more helpful. Great communication and follow-up without being pushy. I got the ex experience ever! Geoff Cox and Mike Bancroft could not have been more helpful. Great communication and follow-up without being pushy. I got the exact car I wanted and I LOVE IT! I would highly recommend of Koons Ford of Falls Church to anyone and everyone! More

This was not my first time entering Koons for my vehicle needs. This is my second lease and Jeff Ottenberg was by far the easiest and most genuine to work with. Even after I walked out he still continued to needs. This is my second lease and Jeff Ottenberg was by far the easiest and most genuine to work with. Even after I walked out he still continued to "work the deal" and was able to save me more money than previously agreed to. He is a fantastic asset to Koons Falls Church! More

Randy helped my husband and me when we recently purchased our vehicle. I cannot thank Randy enough for the wonderful treatment we received. We felt like we were family. He made us feel comfortable and secure our vehicle. I cannot thank Randy enough for the wonderful treatment we received. We felt like we were family. He made us feel comfortable and secure knowing that we were buying a safe vehicle at a good price. In this experience he gave car dealers a good name. If you ever have to purchase a car, please go to Randy--you will not regret it and you'll go back. We did. 703.241.7200 ext. 1433 More

From the time we entered the show room until we left, Mr. Cotton and all of the staff at Koons were friendly, courteous, and very informative. Any questinos I had after resesarching my desired vehicle on li Cotton and all of the staff at Koons were friendly, courteous, and very informative. Any questinos I had after resesarching my desired vehicle on line were answered at Koons. Victor from the finance department did a good job of working the paperwork and getting a good finance rate. Great job, great car! More

I called Jeff when I was shopping around and right from the get go he was straightforward with me. I told him what I wanted and what I'd been offered so far and he came back to me with the bottom line pric the get go he was straightforward with me. I told him what I wanted and what I'd been offered so far and he came back to me with the bottom line price he could get me. After having a VERY negative experience at another Koons dealer I was hesitant to come here. Jeff did everything he could to make my first time buying experience a positive one. He was the only sales agent I had talked to in all of my shopping around that focused on selling me the car I wanted instead of the car that was going to make them the most commission. I tossed around the numbers and reworked my budget probably 20 times never got frustrated or impatient with me. He treated me like a daughter and made sure I was happy every step of the way. Though this dealership was out of my way, I am very happy that I took my business there. I'll definitely recommend them to friends, family, and anyone else that I know is looking for a new car. I can't vouch for anyone else at the dealership, but if they're anything like Jeff your experience is certain to be a great one! More

Went in to the showroom and was greeted immediately. Asked to see a specific model and Manasses Davis was happy to drive us to the part of the lot that it was located (it was an extremely hot day). Deci Asked to see a specific model and Manasses Davis was happy to drive us to the part of the lot that it was located (it was an extremely hot day). Decided it wasn't what we wanted and he gave us space so we could discuss what we wanted to do privately. He was happy to assist us when we were ready, and we decided to buy from this location because of the larger selection that the other Ford dealerships in the area. We wanted a fair price and Manasses worked very hard to work out a deal for us. Would be happy to return here for repeat business. Highly recommended. More