
Koons Falls Church Ford
Falls Church, VA
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My experience at Koons Ford Falls Church was my best car purchasing experience i have ever had I remember back in 2000 living in LA buying my first car from a dealership and feeling like i was in some inte purchasing experience i have ever had I remember back in 2000 living in LA buying my first car from a dealership and feeling like i was in some interrogation room. From then on I vowed to always buy private, well Koons changed my mind forever. Randy and Chaoky in the used department took great care of me and I never felt pressured in any way. They are great guys and anyone looking for a great used car should call them at 703-241-7200 ext 1433 Loving this new Xterra!!! More
Great Experience! Randy was very knowledgeable. He was able to answer any and all questions I had. Ran into a small problem which he resolved immediately. Overall great experience. Would (and have alre able to answer any and all questions I had. Ran into a small problem which he resolved immediately. Overall great experience. Would (and have already) recommend Randy and Koons Falls Church Ford. More
JOSEPH GREENE WAS VERY KNOWLEDGEABLE OF THE TRANSIT CONNECT & IT'S ELECTRONICS. THIS PROVED TO BE EXTREMELY VALUEABLE WHEN HE DELIVERED THE VAN. HE WAS THOROUGH WITH THE DETAILS, AND FOLLOWED UP AFTER CONNECT & IT'S ELECTRONICS. THIS PROVED TO BE EXTREMELY VALUEABLE WHEN HE DELIVERED THE VAN. HE WAS THOROUGH WITH THE DETAILS, AND FOLLOWED UP AFTER THE SALE, AS WELL. I HAVE RECOMMENDED HIM TO SEVERAL ASSOCIATES. CFS - CLASSIC FOOD SERVICE More
We buy our cars at Koon's Ford and have all service done there because of Randy Gabler and the great, consistent service he gives us. The dealership is well-run and does a great job in both selling ang ser there because of Randy Gabler and the great, consistent service he gives us. The dealership is well-run and does a great job in both selling ang servicing cars. I would highly recommend it to anyone. More
Warrick was awesome. Not pushy, very friendly and helpful. The entire dealership bent over backwards to help us, before, during and after the sale. The best car shopping experience we have ever had. helpful. The entire dealership bent over backwards to help us, before, during and after the sale. The best car shopping experience we have ever had. We will.business business with Koons Falls.Church from now on and highly recommend them. More
I have been taking my 2006 Explorer to Koons Ford in Falls Church for service since I bought it there. I have been very happy with the results over the past five years, and have never had a serious iss Falls Church for service since I bought it there. I have been very happy with the results over the past five years, and have never had a serious issue. Randy Gaebler is the guy I do business with. He has always provided outstanding customer service, is attentive to detail and I trust him. He is the main reason I continue to take my car to Koons. -- Mike G. Arlington VA More
I have been dealing with Koons Ford for 21 years (bought 5 vehicles) and with Joe Hopson for 5 of those years. It is easy to make appointments, Joe, and those before him, are thorough, go over every detail 5 vehicles) and with Joe Hopson for 5 of those years. It is easy to make appointments, Joe, and those before him, are thorough, go over every detail of what you want done and what else may need to be done before you leave. They have complete computer records. During the course of servicing the vehicle they keep you up to date with emails/phone calls to and to seek additional approvals as necessary. Koons and Joe have proven to be effective advocates for me in dealing with Ford Motor Company and two tire companies on warranty adjustments as well. I have never had an unsatisfactory service experience. Koons prices are competitive, and they have sale coupons as well. It is a first class operation and Joe Hopson does a super job. More
Joe Green was great. He listened to my needs, found the perfect car, gave me the price I wanted, and helped find financing that was even better than my bank's. Joe even washed the car and filled it with g perfect car, gave me the price I wanted, and helped find financing that was even better than my bank's. Joe even washed the car and filled it with gas before I took delivery. He was polite, low pressure, but made the sale because he met my needs. Can not rate him higher! More
My experience was awesome. Other dealerships were terrible. I was looking for a specific vehicle and they had one. Upon arrival I was immediately taken for a test drive. When we came back my credit w terrible. I was looking for a specific vehicle and they had one. Upon arrival I was immediately taken for a test drive. When we came back my credit was ran and I was approved in no time. The staff was professional and made my purchase quick and hassle free. Also they had the vehicle I wanted, they didn't try to sell me something I didn't want. For this review I gave 5's across the board, the Koons Ford service is the way every dealership should conduct business. More
I bought a 2005 lincoln navigator about 6 weeks ago. I returned it 6 days later because I found out the engine was no good. They sold me a peice of crap. PLEASE PLEASE don't buy a car from them. I am begg returned it 6 days later because I found out the engine was no good. They sold me a peice of crap. PLEASE PLEASE don't buy a car from them. I am begging you it will be the worst mistake of your life. More