Koons Ford of Annapolis - Service Center
Annapolis, MD
1,074 Reviews of Koons Ford of Annapolis - Service Center
Service Advisor Mike Treas provides professional and expert advice. He’s the reason I come back. expert advice. He’s the reason I come back. More
Mike did a great job keeping me informed on the status of my F250. I will be back in the future for all my service needs. my F250. I will be back in the future for all my service needs. More
We took our 2020 aviator for service- we were having transmission difficulties and the car was not drivable. Within a few days we were contacted by the service manager and told the transmission needed transmission difficulties and the car was not drivable. Within a few days we were contacted by the service manager and told the transmission needed to be replaced under warranty and they confirmed they had a new transmission on site The work was completed promptly and the car was returned in perfect working order We are very happy with the service we received from Koons Lincoln in Annapolis and highly recommend the service center More
I contacted the Service Department about having my car brought into compliance with a safety recall notice and promptly scheduled an appointment. The service advisor sent me both an email confirming the d brought into compliance with a safety recall notice and promptly scheduled an appointment. The service advisor sent me both an email confirming the date and time for the appointment and a text as well. More
Grateful for the service team at Koon’s Ford of Annapolis, they did everything I asked for and more. Very much appreciate them taking the time to do the recall work I needed but forgot about. They Annapolis, they did everything I asked for and more. Very much appreciate them taking the time to do the recall work I needed but forgot about. They went above and beyond! More
Mike Treas has been a pleasure to work with. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. More
Brought my car in for routine maintenance and Mike Treas was his usual professional self in getting me the service I needed. Thank you ! was his usual professional self in getting me the service I needed. Thank you ! More
I dropped off my car the night before my scheduled service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas More
Mike Treas and the service team are great! My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-av My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-average and my vehicle is serviced frequently. The vehicle is the tool relied on to transport my family, and I trust Mike and the Koons Ford to take care of it. Overall rating is excellent! More