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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,074 Reviews

1,074 Reviews of Koons Ford of Annapolis - Service Center

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November 22, 2022

Service Advisor Mike Treas provides professional and expert advice. He’s the reason I come back. More

by 96TUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Mike did a great job keeping me informed on the status of my F250. I will be back in the future for all my service needs. More

by ABEAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2022

Darian has been a great service manager. He always keeps me informed and is proactive. More

by JOHN.ZIMMERELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Brewer
November 21, 2022

We took our 2020 aviator for service- we were having transmission difficulties and the car was not drivable. Within a few days we were contacted by the service manager and told the transmission needed More

by Karen Boggs
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Brewer
November 21, 2022

I contacted the Service Department about having my car brought into compliance with a safety recall notice and promptly scheduled an appointment. The service advisor sent me both an email confirming the d More

by NAJJAR1648
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Brewer
November 21, 2022

Grateful for the service team at Koon’s Ford of Annapolis, they did everything I asked for and more. Very much appreciate them taking the time to do the recall work I needed but forgot about. They More

by DBARCINIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Perry
November 20, 2022

Mike Treas has been a pleasure to work with. My truck went in for routine maintenance and there was a check engine light on. Everything was repaired when promised. More

by KIDD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Brought my car in for routine maintenance and Mike Treas was his usual professional self in getting me the service I needed. Thank you ! More

by Charl1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

I dropped off my car the night before my scheduled service. Got a call the next day when the car was done. All went smooth as silk Thanks to Mike Treas More

by BBOOTH1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Mike Treas and the service team are great! My expectations are consistently exceeded. I've been a satisfied customer for over 5 years and plan to continue. My annual mileage is way-above-av More

by BLOCKNTACKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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