Back

Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,057 Reviews

1,057 Reviews of Koons Ford of Annapolis - Service Center

Sort by
April 12, 2023

Service was outstanding and Mike is knowledgeable and kind. Because everyone was so friendly, I will be BACK. Thank you. More

by bubbastoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2023

I prefer Koons Ford of Annapolis location since purchasing my car. Bruce always is kind and pleasant to customers and their car services. More

by tweetyems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
April 07, 2023

Great team, courtesy driver was awesome as is the staff in your waiting area. Advisor called to explain what my vehicle needed and took care of it quickly and efficiently. More

by tridetili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kegley
April 07, 2023

the best customer service of any of the repairs shops our fleet uses. we an feel rest assured that vehicle will be repair right the first time and at a fair cost More

by PETE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Because of a mismatch of replacement airbags my service took a little longer than expected, but Earl sure took care of me with a loaner car. Greatly appreciated! More

by freebirdsc31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

The Service Department at Koons Ford Annapolis is Top-Notch! We have been Customers for over 10 years & have always been treated very well. More

by STEAMBOATWILLY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Quick service: I needed the work done before a big trip and they got everything done in time. More

by GPAULJONES54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

We've been going to Koons Ford Annapolis for years. We buy all our cars at Koons and bring them in for service. Mike Treas is our goto Service Agent. Mike knows us and our cars and always provides e More

by ron-hettie-courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Thank you for the great service. Well pleased with the service and service personnel I met. More

by PLOVEMURRAY1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Hall
April 03, 2023

All went just fine. The repairs worked okay. No problems. They even informed me about the condition of the tires on my truck. More

by NIGHTHAWKFIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kegley
...
74
...