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Koons Kia of Owings Mills
Owings Mills, MD
207 Reviews
Welcome to Koons Kia of Owings Mills, one of Maryland's most trusted Kia dealerships! Whether you're from Owings Mills, Baltimore, Towson or Columbia, we proudly serve our customers with exceptional service and inventory. We have an incredible selection of Kia vehicles and used cars to choose from.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 207 reviews
March 19, 2025
This will be my last time visiting this dealership for any reason. I will take my car to a different dealership for any further work, and I will not be returning to buy my next vehicle. At one service app any reason. I will take my car to a different dealership for any further work, and I will not be returning to buy my next vehicle. At one service appointment they left the oil drain plug loose. I was out my vehicle for several days, and had to pay to get it towed. At my last appointment I had to fight to get coverage from the maintenance plan THEY sold me and they STILL didn't complete all the required maintenance. I highly recommend going anywhere else. More
by Thom M
Employees Worked With
Samantha
February 27, 2025
Staff was comforting, patient and explained everything so that I could understand. The time I entered for service until I was released was a little over an hour. that I could understand. The time I entered for service until I was released was a little over an hour. More
by athump19
Employees Worked With
I am so sorry but I don't remember the female that helped with my service.
February 02, 2025
It was fine. m m m m m m m m m m m m m m m m m m m m m m m m m m m m m m More
by bottom_58_limes
Employees Worked With
November 09, 2024
One of the worst buying experience I have ever had. I had my windshield replaced on my brand new car and I didn't like it. My salesman Javon Page ghosted me after couple of days of selling me the car. I had my windshield replaced on my brand new car and I didn't like it. My salesman Javon Page ghosted me after couple of days of selling me the car. Not surprising at all. Just don't expect anything spectacular from this dealer. Just keep your expectations extremely low and you will have a great experience. Definitely never comimg back here. And I was going to buy another car. What a shame. More
by roberthjkim
Employees Worked With
Javon Page
September 27, 2024
On time, quick,and efficient. They texted me while the work was going on and again when my car was ready. They texted me while the work was going on and again when my car was ready. More
by miltlitz53
Employees Worked With
August 16, 2024
Scheduling was easy and available at a convenient time. The service contact got the work started quicky and completed ahead of the estimated time. Very pleased. The service contact got the work started quicky and completed ahead of the estimated time. Very pleased. More
by CB
Employees Worked With
Kent Kelley
August 03, 2024
I have been a customer with Koons for many years and service is 👍 great always. service is 👍 great always. More
by levenia Ryce
Employees Worked With
June 04, 2024
SHADY, SHADY, SHADY- wasted our time! Bumped the price of a used car up $1000 after we test drove and said we were interested. Came back the next day to purchase and they added the $1000 Bumped the price of a used car up $1000 after we test drove and said we were interested. Came back the next day to purchase and they added the $1000 to the bottom line!! The sales manager Josh- just a cocky jerk. No thanks!! We won’t buy from another Koons anything AGAIN!! More
by Tonsig3
Employees Worked With
Josh - the taller cockier one
April 01, 2024
Koons service department was wonderful! Scheduling was easy and they were very accommodating. The service technician was great!! . Scheduling was easy and they were very accommodating. The service technician was great!! . More
by Kgonzales
Employees Worked With
I think his name or nic-name was “E”. He is wonderful!!! Also, Ron the GM is truly a wonderful person. I can’t say enough good things about him.
