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Koons Kia of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
4.3
743 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 743 reviews

April 03, 2025

Tony was wonderful. I'll gladly return and refer others to this dealer. I felt comfortable expressing my concerns. More

by fsumus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Tony made your experience at Koons Kia of Woodbridge a positive one! Thank you for considering us for future visits and referrals. Your comfort and satisfaction are our top priorities!

April 03, 2025

Always have a great experience with Koons Kia. They have a pickup service that is very efficient and easy to use. More

by sarabalara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis & Christian
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Apr 04, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you have consistently had a great experience with Koons Kia of Woodbridge! It's wonderful to know our pickup service is efficient and easy for you. Thanks for the feedback, and we look forward to serving you again soon!

April 03, 2025

Excellent service the guy was awesome when dropped and pick it up highly recommended . Thanks KIA More

by damaruiz69.dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Am not remember the name
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Apr 04, 2025 -

Koons Kia of Woodbridge responded

Thank you for the glowing review! We're delighted to hear that our team at Koons Kia of Woodbridge provided excellent service during your visit. We appreciate your recommendation and look forward to serving you again in the future!

April 03, 2025

Great Tony helped me through the process very nicely. I would do business with him again. More

by fsumus
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 04, 2025 -

Koons Kia of Woodbridge responded

Thanks for the kind words for Tony! We appreciate your support here at Koons Kia of Woodbridge.

April 03, 2025

I love the pickup service and everything is super easy to deal with. Convenient and friendly More

by sarabalara
Recommend Dealer
Yes
Employees Worked With
Elvis
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Apr 04, 2025 -

Koons Kia of Woodbridge responded

All of us at Koons Kia of Woodbridge are happy to see this wonderful feedback! Thank you, Sara!

April 03, 2025

Prefer not to write anything. Prefer to just check boxes on surveys. Thanks, have a great day More

by emurphs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 04, 2025 -

Koons Kia of Woodbridge responded

We really appreciate you taking the time to leave Koons Kia of Woodbridge this awesome review, thank you!

April 03, 2025

Great car, but inefficient team. Long waits with no explanation, no refreshments offered after 5 hours, bait-n-switch (financing required to get advertised rebates/price reduction). More

by mcfangs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gopele
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Apr 04, 2025 -

Koons Kia of Woodbridge responded

We appreciate your feedback and are glad you're enjoying your vehicle. However, it's disappointing to hear about the long waits, the lack of communication, and any confusion regarding financing terms that occurred. We strive to provide a more seamless process and would like to address these concerns directly. Please feel free to reach out at your convenience. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

April 02, 2025

Tony was really nice and not pushy at all and seemed to be on my side while buying a new car. The manager however came off like a bully… saying “you can walk I don’t care but I’m not lowering the price $50 More

by Trim283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 02, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us at Koons Kia of Woodbridge. We're glad to hear Tony provided a supportive car-buying experience, but we're sorry to learn about the interaction with our manager. Your feedback is important and will be used as an opportunity for improvement. If there's anything further we can do, please let us know!

April 02, 2025

Poor customer service. Price gouging. Never called me back to set up appointments had issues with my car after their services More

by Lamrm0635
Recommend Dealer
No
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Apr 03, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience with our customer service and pricing. We strive for transparency and timely communication, so it's concerning to learn we fell short here. Please reach out at your convenience so we can address these issues directly. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

April 02, 2025

Very helpful and efficient when it came to financing and looking for buying options on interested vehicles. More

by maynormenendez10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Nazami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Valdez
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Apr 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge was able to assist you efficiently with financing and vehicle options, May. Thank you for choosing us, and we hope you're enjoying your new ride!

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