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Koons Kia of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
4.3
742 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 742 reviews

March 10, 2025

The sales staff was WONDERFUL and very helpful. It was a pleasant experience. Simply great. More

by munkstir
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Mar 11, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your support of Koons Kia of Woodbridge!

March 09, 2025

Roman and the team were responsive and helpful. They reached out through the process and answered many questions. More

by jkfusion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman, Ramon, Faith
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Roman and the team at Koons Kia of Woodbridge provided you with responsive and helpful service. Thank you for sharing your experience, and we're here if you have any more questions!

March 09, 2025

Collin was extremely helpful and did everything that he could to ensure I got what I needed. More

by elishajohnson321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Thanks for the shoutout to Collin! We appreciate your support here at Koons Kia of Woodbridge.

March 08, 2025

I like that you can ask questions and that they are useful. The person I was dealing with was very nice. More

by LORETTAGARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Loretta, we're glad to hear you had a positive experience with our team at Koons Kia of Woodbridge! Thank you for the feedback and support.

March 08, 2025

STAY AWAY, They are RUDE, LIARS AND DISRESPECTFUL ! They will screen calls and give you the run around. More

by tyriceharrod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Mateer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Umair Ali
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Tyrice, I'm sorry to hear about your experience. We strive for respectful and honest communication with all our customers, so this feedback is concerning. Please reach out directly if you'd like to discuss this further or have any questions. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 08, 2025

Wayne was great, but the dealership sold the vehicle i was literally on my way to purchase and had to sell me a different vehicle and almost didn’t honor the price of the vehicle i was supposed to get alt More

by jmax
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us. We're glad to hear Wayne provided great service, but we're sorry about the mix-up with the vehicle at Koons Kia of Woodbridge. We appreciate your patience and understanding, and we hope you're satisfied with your new car!

March 08, 2025

No good sevice. I claimed one of my wheel replacefor kia forte 2024.if you want wheel claim new one ,contact South Korea or Georgia. Ridiculous answer. More

by Luis Bae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service adviser.
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Luis, I apologize for the frustration you experienced with your wheel replacement request. This is not the level of service we aim to provide, and I'd like to assist in resolving this issue promptly. Please reach out at your convenience so we can discuss further steps. Thank you, Brian Groleau - Service Director - 703-494-3333

March 08, 2025

I don't want to recommend or suggest for purchase aNew Kia car or SUV for All my family and Neighbors,because of no good Service. More

by Luis Bae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service adviser.
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Luis, I'm sorry to hear about your dissatisfaction with our service. We strive for excellence and would like the opportunity to address any concerns you have. Please feel free to reach out so we can make things right. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 08, 2025

Joseph was awesome and the process was very efficient. I was in and out in about 2 hrs with a new car. More

by ne95014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Joseph made your experience at Koons Kia of Woodbridge efficient and enjoyable! Thank you for choosing us, and enjoy your new car!

March 08, 2025

Negotiated everything over phone, arrived and they had everything ready for us to go. Very friendly reps! More

by frnkie88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Itzel Sifuentes
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made the process smooth and welcoming for you. Thanks for sharing your experience!

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