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Koons Kia of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
4.3
755 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 755 reviews

March 10, 2025

Super friendly, honest, all of the costs provided at beginning, absolutely no surprises, fastet than anticipated as well More

by Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 11, 2025 -

Koons Kia of Woodbridge responded

Kat, we're glad your experience at Koons Kia of Woodbridge was notably positive! It's great that everything was straightforward and efficient for you. Thanks for choosing us!

March 10, 2025

I spent 2 hours waiting for my car to be done, and after 2 hours, when they said I could leave, I realized they hadn’t changed the sticker on my car. I took my car to do the state evaluation. They apologize More

by m.alejandra54c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristian 5 stars
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Mar 11, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience. It's great to hear that the staff member who assisted you provided excellent service, but I apologize for any inconvenience caused by the oversight with your car's sticker. We appreciate your patience and understanding as we worked to resolve it. If there's anything else you'd like to discuss or need assistance with, please feel free to reach out. Thank you, Jonathan Ponce Deleon - Service Manager - 703-494-3333 ext. 29100

March 10, 2025

The sales staff was WONDERFUL and very helpful. It was a pleasant experience. Simply great. More

by munkstir
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Mar 11, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your support of Koons Kia of Woodbridge!

March 10, 2025

Excellent service, providing transportation, and smiling faces.👍The service staff are very friendly, professional, fast and nice. More

by Tareqrashed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalid Nazami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Ahmed
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Tareqrashed, we're delighted to hear you enjoyed the excellent service and friendly atmosphere at Koons Kia of Woodbridge. Thanks for sharing your experience with us!

March 09, 2025

Roman and the team were responsive and helpful. They reached out through the process and answered many questions. More

by jkfusion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman, Ramon, Faith
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Roman and the team at Koons Kia of Woodbridge provided you with responsive and helpful service. Thank you for sharing your experience, and we're here if you have any more questions!

March 09, 2025

Collin was extremely helpful and did everything that he could to ensure I got what I needed. More

by elishajohnson321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Thanks for the shoutout to Collin! We appreciate your support here at Koons Kia of Woodbridge.

March 08, 2025

No good sevice. I claimed one of my wheel replacefor kia forte 2024.if you want wheel claim new one ,contact South Korea or Georgia. Ridiculous answer. More

by Luis Bae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service adviser.
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Luis, I apologize for the frustration you experienced with your wheel replacement request. This is not the level of service we aim to provide, and I'd like to assist in resolving this issue promptly. Please reach out at your convenience so we can discuss further steps. Thank you, Brian Groleau - Service Director - 703-494-3333

March 08, 2025

I don't want to recommend or suggest for purchase aNew Kia car or SUV for All my family and Neighbors,because of no good Service. More

by Luis Bae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service adviser.
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

Luis, I'm sorry to hear about your dissatisfaction with our service. We strive for excellence and would like the opportunity to address any concerns you have. Please feel free to reach out so we can make things right. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

March 08, 2025

Joseph was awesome and the process was very efficient. I was in and out in about 2 hrs with a new car. More

by ne95014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Joseph made your experience at Koons Kia of Woodbridge efficient and enjoyable! Thank you for choosing us, and enjoy your new car!

March 08, 2025

Negotiated everything over phone, arrived and they had everything ready for us to go. Very friendly reps! More

by frnkie88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Itzel Sifuentes
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Mar 10, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made the process smooth and welcoming for you. Thanks for sharing your experience!

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