Koons Kia of Woodbridge

Best place to get a car in the area, Logan was extremely helpful and honest and answered all of my questions. helpful and honest and answered all of my questions. More

The staff of moons was very helpful and efficient. I walked in to look at cars . walked in to look at cars . More

Parris and Umair have been easy to work with and understand my predicament. Working seamlessly in trying to get me I to my new truck without putting stress on my cancer ridden wife. Work with these understand my predicament. Working seamlessly in trying to get me I to my new truck without putting stress on my cancer ridden wife. Work with these two and magic can happen More

Very unethical business practices. Attempted to purchase a vehicle from them twice. The first time they refused to honor the price advertised online. Instead offered varying justifications. Salesman stated a vehicle from them twice. The first time they refused to honor the price advertised online. Instead offered varying justifications. Salesman stated one reason while sales manager gave totally different reasons. Very disappointing! The second time, I again showed a price I saw online. Again they stated they could not honor this price. This time it was because the vehicle I was looking to purchase was in high demand and therefore the website didn’t account for the recent markups. When I questioned this, I was given belittling responses about how business works and how every dealership is doing the same thing. STAY AWAY from this dealership! More

I received a call about offering to purchase my car, based on the KBB price on their website. I called them and after being put on hold, I was hung up on. Called back immediately, and most likely they based on the KBB price on their website. I called them and after being put on hold, I was hung up on. Called back immediately, and most likely they saw my caller ID, and after letting it ring 8 times, they picked up the receiver and again hung up, all without speaking with me. Suffice to say, I will not purchase a car from them if this is the level of customer service they provide. More

Saw an ad of theirs on the new Kia telluride, so made appointment to test drive it. They called me three times to verify my appointment and all three times I verified the price with them at $39,000. Afte appointment to test drive it. They called me three times to verify my appointment and all three times I verified the price with them at $39,000. After confirming the advertised price REPEATEDLY I went in for a test drive & only then found out they LIED and it was actually $52K with a bunch of additional dealer profit. LIAR! More

We went to purchase a used truck for my husband, for work, Logan went above and beyond for us. Tyler in finance was the best! We will be back for sure. Great experience. work, Logan went above and beyond for us. Tyler in finance was the best! We will be back for sure. Great experience. More

The lack of professionalism within the staff should’ve been a sign to walk away. Given the current market, I opted to find a low mileage used vehicle. I used the online tool available from the dealer webs been a sign to walk away. Given the current market, I opted to find a low mileage used vehicle. I used the online tool available from the dealer website to submit everything. I called and explained my time was tight to complete the deal. The salesperson was kind, but clearly not well trained. Nothing I took the time to submit online had been retrieved, not used. The “sales manager” was somewhat aggressive and I personally found them unpleasant. The fact that they routinely made up unfactual “crap” to justify how they had arrived at a bottom dollar price for the out the door was only made better by a very customer friendly finance member. Had the pandemic not been impacting the availability of vehicles, I would have left this one with them. This was by far the worst car buying experience I have had in well over 20 years of purchasing vehicles. The Koons promise clearly does not exist here. More

This is the type place that gives car buying a bad name. Horrible sales tactics. Lie to get you in the door. Then try to charge above sticker price. Not slightly like 10k. Knowing the car will not be worth Horrible sales tactics. Lie to get you in the door. Then try to charge above sticker price. Not slightly like 10k. Knowing the car will not be worth close to that leaving the buyer in the home instantly. Stay away at all costs. More